Blog

No, your team can't just use ChatGPT for this

Introducing Explore: a new way to dive into customer knowledge

How we measure AI quality at Dovetail

Prototype with real customer data using the Dovetail connector for Figma Make

What’s the best way to generate customer intelligence at scale?

How do top brands collect and apply customer intelligence?

The President’s Club playbook: How sales makes customer intelligence their secret weapon with Dovetail

Stop the HIPPO, start the sprint: How a Designer leads evidence-backed decisions with Dovetail

The day Customer Success stopped putting out fires and started building customer trust with Dovetail

Build high quality AI features with simple feedback loops

How Dovetail helps support teams streamline trend reports and makes them look like rockstars in the process

How Dovetail helps PMs ditch cat herding and focus on delivering products users love

What is a customer intelligence platform?

Introducing agentic chat—how we're making Chat faster, more accurate, and more trustworthy

How Dovetail’s team uses AI agents to build a more delightful Dovetail

A look under the hood—how and why we built Dovetail MCP server

How to become an AI super user: Your complete guide

Context is key: the story behind how we enhanced our Channels onboarding and AI-powered topics

Customer Intelligence: Purpose-built AI vs. General LLMs

Pioneering responsible AI management – Dovetail achieves ISO 42001 certification

How Dovetail uses Channels to ensure customer feedback is at the heart of product decisions