AI Agents
The team you didn’t
have
headcount for
Always-on agents work alongside your team to turn intelligence into action and continuously spot opportunities. Amplify your team’s impact, multiple agents at a time.
Connecting the world’s greatest companies to their customers
01
Create digital twins of your customers
Build a version of any customer, segment, or persona from real calls, tickets, and research. Talk to them directly in Chat, on demand—no recruiting or scheduling, just answers traceable to the evidence behind them.
02
Autonomous, self-improving agents
Give your agent its context and skills, choosing whether it runs on a schedule, event, or an external trigger. Every run sharpens the next one, grounded in real customer evidence.
03
Runs across your tool stack
Agents connect through MCP to the tools your team already works in—Slack, Linear, Salesforce, Notion, and more—so you can chat with them naturally, without leaving your workflow.
04
Multiplayer AI for human-agent collaboration
Built for teams, not just tasks. Agents live in Chat where anyone can collaborate with them, check their outputs, and adjust their instructions—while staying in control of what's delivered.
01
Create digital twins of your customers
Build a version of any customer, segment, or persona from real calls, tickets, and research. Talk to them directly in Chat, on demand—no recruiting or scheduling, just answers traceable to the evidence behind them.
02
Autonomous, self-improving agents
Give your agent its context and skills, choosing whether it runs on a schedule, event, or an external trigger. Every run sharpens the next one, grounded in real customer evidence.
03
Runs across your tool stack
Agents connect through MCP to the tools your team already works in—Slack, Linear, Salesforce, Notion, and more—so you can chat with them naturally, without leaving your workflow.
04
Multiplayer AI for human-agent collaboration
Built for teams, not just tasks. Agents live in Chat where anyone can collaborate with them, check their outputs, and adjust their instructions—while staying in control of what's delivered.
Put AI Agents to work
Always on, no nudge needed. A team that never guesses, because it's built on real customer evidence.
“I can jump into Dovetail, search for either a strategic initiative or a keyword, and—boom. Context building really quickly is very helpful.”
Roy Olende
Head of UX Research
Precise setup,
broad delivery
Control what each agent does, and where the output lands.
On-demand agents
Always on, ready to answer whatever you query. Every word back is grounded in real evidence, traceable to where it came from.
Dovetail tools and triggers
Trigger agents from Dovetail events, and define which Dovetail tools the agent can use.
External triggers and MCP connectors
Trigger agents from external events, and let them take action in the tools you already use—Slack, Linear, Figma, Notion, and more.
Scope to what matters
Point each agent to the relevant data sources so it only analyzes what matters for that output.
Skills for complex tasks
Give agents a repeatable playbook. Define instructions once, and reuse them across every agent in your workspace.
How customer insights drive and inspire Breville’s [] product innovation
Breville's iconic brand, built over decades, hinges on deep customer understanding. The global brand uses Dovetail to ensure every product aligns with user needs, driving brand loyalty and market leadership.
How Atlassian [] turns customer signals into confident product decisions
Atlassian uses Dovetail’s customer intelligence platform to give teams from Design to Engineering instant, evidence-backed answers about their customers.
How Itaú Unibanco [] delivers better banking experiences, faster with Dovetail
Since 2022, Brazil's largest bank has partnered with Dovetail, embracing an innovative approach to transform customer intelligence into award-winning banking products and experiences.
FAQs
Dovetail AI Agents are configurable, autonomous teammates that track customer signals, analyze them, and act across Dovetail to automate workflows.
Agents orchestrate workflows across Dovetail to watch, enrich, broadcast, and trigger real work.
Agents write briefs, reports, and podcasts, and deliver them through Slack, Microsoft Teams, or email.
No. Agents come with no‑code setup for easy adoption across your organization.