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Enterprise

Join the likes of Canva, Atlassian, and Okta and instantly scale your ability to keep the customer at the center of every decision.

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Notion
Zapier
Atlassian
Okta
Deloitte
Shopify
Intel
GitLab
AWS
Amazon
Pinterest

From easily connecting disparate data sets, to discovering insights that build confidence and accelerate product delivery, we connect you to your customer in ways that scale to your needs.

Magic search

Semantic search, advanced filtering, and auto summaries make finding insights easy.

Dynamic home

Let your team discover insights with a tailored landing experience that suggests insights based on topics of interest.

Dovetail makes it easy for anyone to uncover valuable insights into your users. Easily implement best practices that give you the confidence that comes from deeply understanding your customer.

Templates

Standardize research across your organization with shared templates.

Global tags

Build a shared knowledge base with a shared taxonomy.

Security & compliance

We know how seriously you treat your customer data. That’s why we have kept security at the foundation of our platform, and we’ve got the features and certifications to prove it.

HIPAA

Healthcare data is stored and processed in Dovetail’s HIPAA solution and is compliant with the standards set out in HIPAA.

GDPR

We recognize the importance of adhering to regulations in advancing information security and privacy for citizens of the EU.

SOC 2 Type II

Our SOC 2 Type II report demonstrates the appropriate controls we have in place to mitigate risks related to security.

Magic redact

Remove sensitive information from transcripts, blur video clips, and share redacted highlights that protect customer privacy.

SSO

Connect your identity provider for user authentication. Supports Google, Okta, Microsoft, OneLogin, and more.

SCIM

Automate user provisioning and management in your workspace with the System for Cross-domain Identity Management.

Access control

Manage user roles and control individual permissions on folders and projects to protect confidentiality or privacy.

Custom data retention

Automate the deletion of video and audio files after a defined period of time to ensure compliance.

Roy Olende

Head of UX Research

"Dovetail helps us simplify the process of pouring all our customer data and all our insights into one spot."

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Zapier logoZapier’s 1,000+ team members have tens of hours back weekly thanks to Dovetail’s customer insights hub

Technology

San Francisco, USA

1,000+

We’re with you

Dovetail doesn’t just talk the talk about customer-centricity. We walk the walk with our customers every day, and help guide you on your journey to true customer-centricity.

Customer success

Your dedicated customer success manager is here to help build solutions, support change management, and scale your team’s practice.

Help center

Access our detailed knowledge base to get started, learn tips, and stay up to date with the latest from Dovetail.

Academy

Explore curated courses, tutorials, best practices, and activities to deepen your customer understanding with Dovetail.

Talk with our team of experts

Talk with our team of experts

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