Go to app

Join the likes of Canva, Atlassian, and Okta and instantly scale your ability to keep the customer at the center of every decision.

Contact sales

From easily connecting disparate data sets, to discovering insights that build confidence and accelerate product delivery, we connect you to your customer in ways that scale to your needs.

Magic search

Semantic search, advanced filtering, and automatic summaries make it easy for anyone to find key insights.

Dynamic home

Let your team discover insights just just for them. The tailored landing experience suggests insights based on your topics of interest.

Dovetail makes it easy for anyone to uncover valuable insights into your users. Easily implement best practices that give you the confidence that comes from deeply understanding your customer.


Standardize research across your organization by setting up project templates that includes fields, tags, and more.

Tag boards

Get the team involved in analyzing data with pre-defined tag boards across multiple projects and teams.

Security & compliance

We know how seriously you treat your customer data. That’s why we have kept security at the foundation of our platform, and we’ve got the features and certifications to prove it.


Healthcare data is stored and processed in Dovetail’s HIPAA solution and is compliant with the standards set out in HIPAA.


We recognize the importance of adhering to regulations in advancing information security and privacy for citizens of the EU.

SOC 2 Type II

Our SOC 2 Type II report demonstrates the appropriate controls we have in place to mitigate risks related to security.

Magic redact

Remove sensitive information from transcripts, blur video clips, and share redacted highlights that protect customer privacy.


Connect your identity provider for user authentication. Supports Google, Okta, Microsoft, OneLogin, and more.


Automate user provisioning and management in your workspace with the System for Cross-domain Identity Management.

Access control

Manage user roles and control individual permissions on folders and projects to protect confidentiality or privacy.

Custom data retention

Automate the deletion of video and audio files after a defined period of time to ensure compliance.

Canva Pro Any Device
Dovetail helps Canva empower the world to design, one customer insight at a time

We’re with you

Dovetail doesn’t just talk the talk about customer-centricity. We walk the walk with our customers every day, and help guide you on your journey to true customer-centricity.

Customer success

Your dedicated customer success manager is here to help build solutions, support change management, and scale your team’s practice.

Help center

Access our detailed knowledge base to get started, learn tips, and stay up to date with the latest from Dovetail.


Explore curated courses, tutorials, best practices, and activities to deepen your customer understanding with Dovetail.

Talk with our team of experts

Talk with our team of experts

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