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Plans and pricing

Starter
Start building your insights hub with lightweight analysis

$50

USD/month or $540/year

Try for free
Features
  • Notes
    Pull in videos, audio, documents, presentations and text to create notes for analysis.
  • Tags
    Tag a single word, sentence, or paragraph to create highlights and uncover themes in your data.
  • Insights
    Summarize your findings into a beautiful report for stakeholders, and embed references to data from your analysis or past findings.
  • Document analysis
    Import, analyze, and store your files, presentations, images, videos, and other documents.
  • Accurate transcription
    An advanced speech engine for reliable transcripts across topics, industries, and accents.
  • Full-text search
    Search text in videos, documents, and files to find exactly what you’re looking for.
  • AI summarization (beta)
    Automatically summarize notes and identify key takeaways from your insights.
  • AI thematic clustering (beta)
    Automatically identify, cluster, and label highlights by theme in canvas.
  • AI sentiment analysis
    Identify and tag positive and negative sentiment in your text.
  • Integrations
    Connect Dovetail with your tools including Google Drive and Zoom, and embed Figma, Miro, and many more.
  • Custom vocabulary
    Add specialized or context-specific words to expand your transcription’s vocabulary.
  • Charts
    Use charts to track trends in your data across personas, usability scores, company size, and more.
Usage
  • 5 contributors
    Contributors are users who can upload, analyze, and create insights. Additional Starter contributors can be purchased for $10 / month.
  • Unlimited projects
    Projects are the main ‘container’. They can contain anything from interviews to survey responses to past research.
  • Unlimited viewers
    These are users who can read and comment on data and insights, but can’t edit. You can have unlimited viewers.
  • 3 project folders
    Use folders to group and set permissions for projects based on the team, product, active research projects or department.
  • 10 transcript hours / month
    All plans include a number of monthly transcription hours per workspace. These hours reset on a rolling basis every 30 days from when your workspace was created.
  • 50 GB storage
    Storage includes all files, presentations, images, videos, and other documents uploaded to workspace.
Support and security
  • Help center
    Access our detailed knowledge base to get started, learn tips, and stay up to date with the latest from Dovetail.
  • Slack user group
    Join our Slack user group and learn how others are using Dovetail, get support, share ideas, and tell us what features you’d love to see.
  • Encrypted data
    Dovetail utilizes industry-standard practices concerning the encryption of data when stored and while in transmission.
  • EU and USA data hosting
    Host the data you upload to Dovetail in Europe or the United States to help comply with your data obligations.
Team
For teams looking to centralize data analysis and insights

$375

USD/month or $4,200/year

Everything in Starter, plus
  • Workspace fields
    Set up custom fields across your workspace to add structure and allow your team to get started sooner.
  • Workspace tag boards
    Use global tags to set up a tagging taxonomy that spans across your workspace.
  • Private projects
    Restrict project access to individual users with permissions and access control features.
  • Project templates
    Standardize research across your organization by setting up project templates that includes fields, tags, and more.
Usage
  • 5 contributors
    Contributors are users who can upload, analyze, and create insights. Additional Team contributors can be purchased for $35 / month.
  • Unlimited projects
    Projects are the main ‘container’. They can contain anything from interviews to survey responses to past research.
  • Unlimited viewers
    These are users who can read and comment on data and insights, but can’t edit. You can have unlimited viewers.
  • 5 project folders
    Use folders to group and set permissions for projects based on the team, product, active research projects or department.
  • 30 transcript hours / month
    All plans include a number of monthly transcription hours per workspace. These hours reset on a rolling basis every 30 days from when your workspace was created.
  • 100 GB storage
    Storage includes all files, presentations, images, videos, and other documents uploaded to workspace.
  • 3 workspace tag boards
    Workspace tags enable you to create global / shared tags that span across your projects.
  • 3 project templates
    Standardize research across your organization by setting up project templates that includes fields, tags, and more.
Support and security
  • Help center
    Access our detailed knowledge base to get started, learn tips, and stay up to date with the latest from Dovetail.
  • Slack user group
    Join our Slack user group and learn how others are using Dovetail, get support, share ideas, and tell us what features you’d love to see.
  • Encrypted data
    Dovetail utilizes industry-standard practices concerning the encryption of data when stored and while in transmission.
  • EU and USA data hosting
    Host the data you upload to Dovetail in Europe or the United States to help comply with your data obligations.
Recommended
Business
Standardize and scale insights across your organization

$1,200

USD/month, paid yearly ($14,400)

Get started
Everything in Team, plus
  • Feeds
    Surface and curate content on your custom home with feeds.
  • Custom home
    Customize your workspace home to make it work for your team’s needs. Configure feeds, change the layout, content or use search blocks to keep it feeling fresh.
  • Custom branding
    Personalize your workspace by changing the name, setting a logo, setting a theme, creating templates and workspace tags, and organizing your projects into folders.
  • Workspace analytics
    Track the output of your team’s research over time — from projects to notes, highlights, tags, insights, and people.
  • Single sign-on
    Dovetail has built-in single sign-on capabilities for Google and Microsoft accounts, and the option to configure your own managed identity provider.
  • User groups
    Quickly grant access to folders, projects, tag boards, and extensions by user groups that you create and manage.
Usage
  • 10 contributors
    Contributors are users who can upload, analyze, and create insights. Additional Business contributors can be purchased for $60 / month.
  • Unlimited projects
    Projects are the main ‘container’. They can contain anything from interviews to survey responses to past research.
  • Unlimited viewers
    These are users who can read and comment on data and insights, but can’t edit. You can have unlimited viewers.
  • Unlimited project folders
    Use folders to group and set permissions for projects based on the team, product, active research projects or department.
  • Unlimited transcription
    All plans include a number of monthly transcription hours per workspace. These hours reset on a rolling basis every 30 days from when your workspace was created.
  • Unlimited storage
    Storage includes all files, presentations, images, videos, and other documents uploaded to workspace.
  • Unlimited workspace tag boards
    Workspace tags enable you to create global / shared tags that span across your projects.
  • Unlimited project templates
    Standardize research across your organization by setting up project templates that includes fields, tags, and more.
Support and security
  • Help center
    Access our detailed knowledge base to get started, learn tips, and stay up to date with the latest from Dovetail.
  • Slack user group
    Join our Slack user group and learn how others are using Dovetail, get support, share ideas, and tell us what features you’d love to see.
  • Encrypted data
    Dovetail utilizes industry-standard practices concerning the encryption of data when stored and while in transmission.
  • EU and USA data hosting
    Host the data you upload to Dovetail in Europe or the United States to help comply with your data obligations.
  • Security reviews
    We take regular data backups and test recovery, run penetration testing, encrypt all data at rest and in transit, and many other cloud security techniques.
Enterprise
For enterprises who need extra support, scale, and security

$4,200

USD/month, paid yearly ($50,400)

Contact sales
Everything in Business, plus
  • Custom data retention
    Set up auto-deletion of original videos without losing the video highlights to comply with your policies.
  • Optional HIPAA add-on
    Our optional HIPAA solution provides access controls and features to help manage PHI, such as advanced restrictions on sharing, access, and data exporting.
  • SCIM (coming soon)
    Automate user provisioning with the System for Cross-domain Identity Management.
Usage
  • 20 contributors
    Contributors are users who can upload, analyze, and create insights. Prices for additional Enterprise contributors vary depending on team size. Contact sales to discuss pricing.
  • Unlimited projects
    Projects are the main ‘container’. They can contain anything from interviews to survey responses to past research.
  • Unlimited viewers
    These are users who can read and comment on data and insights, but can’t edit. You can have unlimited viewers.
  • Unlimited project folders
    Use folders to group and set permissions for projects based on the team, product, active research projects or department.
  • Unlimited transcription
    All plans include a number of monthly transcription hours per workspace. These hours reset on a rolling basis every 30 days from when your workspace was created.
  • Unlimited storage
    Storage includes all files, presentations, images, videos, and other documents uploaded to workspace.
  • Unlimited workspace tag boards
    Workspace tags enable you to create global / shared tags that span across your projects.
  • Unlimited project templates
    Standardize research across your organization by setting up project templates that includes fields, tags, and more.
Customer success
  • Customer success manager
    Research is complicated; using Dovetail shouldn’t be. Our customer success team are research experts who work with you to unlock the power of Dovetail.
  • Onboarding support
    We partner with you to ensure your team can get up and running in Dovetail, fast.
  • Change management
    We help you prepare for change, gain organizational support, and deploy new ways of working to your team and company.
  • Workspace design
    We ensure that you’ve set up your workspace to be flexible and secure.
  • Taxonomy development
    We work with you to develop a flexible and scalable taxonomy to support anyone doing research within your organization.
Support and security
  • Help center
    Access our detailed knowledge base to get started, learn tips, and stay up to date with the latest from Dovetail.
  • Slack user group
    Join our Slack user group and learn how others are using Dovetail, get support, share ideas, and tell us what features you’d love to see.
  • Encrypted data
    Dovetail utilizes industry-standard practices concerning the encryption of data when stored and while in transmission.
  • EU and USA data hosting
    Host the data you upload to Dovetail in Europe or the United States to help comply with your data obligations.
  • Security reviews
    We take regular data backups and test recovery, run penetration testing, encrypt all data at rest and in transit, and many other cloud security techniques.
  • Custom legal contracting
    Negotiate certain terms of our MSA as required by your business with our custom legal contracting service.

Questions & answers

Can’t find the answer here? Contact our support team.

Users contribute data to—and do analysis within—your insights hub. Most customers buy enough users for their product management, research, and design teams. Some also buy users for their sales, customer success, support, and marketing teams to also contribute data to the insights hub. All plans come with at least five users.
Like users, viewers also have a user account, but they can’t upload, create, or edit. Viewers can instead only search, view, and comment on data and insights in your insights hub. Unlimited viewers are included for free to help you get customer insights in front of as many people as possible in your organization.
Access is controlled by changing a user’s role—Manager, Contributor, or Viewer—or by restricting a project or a folder to a specific user. Admins can set up user groups to make this easier on our Business and Enterprise plans.
There’s a yearly discount available on the Starter or Team plan. Business and Enterprise can only be paid yearly.
No. We don’t offer alternative plans at this time. Anyone is welcome to use our Starter plan for $50 / month.
No. You’ll need to upgrade to a higher plan to add more monthly transcription hours.
After your free trial ends, you’ll have 30 days to upgrade to a paid plan to continue using Dovetail. You can export your data during this time. Your workspace will be deleted if you haven’t upgraded to a paid plan within 30 days.
No, unfortunately at the moment there is no way to pause your subscription.
You’ll be able to use Dovetail for the remainder of your billing period. At the end of the billing period, we’ll keep your workspace in a read-only state for a further 30 days so you can export your data. After this 30-day download period, your data will be deleted in accordance with your data retention policy. We don’t offer refunds.
Yes. You can choose to pay via invoice for payments over $4,200 USD.
No. We only accept USD at the moment.
All prices are tax exclusive, and additional taxes (GST, VAT, US Sales Tax, etc.) may be applied to your invoice.

All features

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Dovetail powers thousands around the globe, from individuals to small agencies to universities to Fortune 500 companies.

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The research specialty at this online design and publishing tool uses Dovetail to achieve their mission of empowering the world to design.

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Sydney, Australia
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