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Changelog

All the latest Dovetail features, product updates, and squashed bugs.


Posted 13 July 2024
New
Search via our API

Magic search is now included in our API, so your whole team can search and discover insights in the tools they’re already using.

Searching Dovetail via an API unlocks powerful new ways for your team to integrate customer insights into internal tools and workflows.

Our magic search endpoint also supports advanced filtering, enabling you to filter results by folder, project, contributor, tags, or custom fields.

Learn more

Posted 10 July 2024
New
Magic highlight improvements

Suggested highlights are now displayed in a collapsible section within the highlights tab of the note sidebar. You can now view all suggestions at a glance and quickly accept or reject them without needing to scroll through the note editor.

Clicking on a suggestion in the sidebar will scroll it into view within the editor, and accepting or rejecting a suggestion will automatically scroll to the next one.


Posted 16 June 2024
Enterprise
Restore redacted data

We’ve made improvements to our redaction features for Enterprise customers. Users with Full access or Can edit permissions can now restore redacted data. This includes video that has been blurred or muted, and text within transcripts that has been redacted.

To restore redacted data, navigate to the redacted section within the transcript and click on it. Then, press Edit redaction from within the action menu. From here, use the toggles to restore the redacted data.

Learn more

Posted 26 May 2024
User profiles

We’ve added user profiles, which allow you to see what insights, notes, and projects other users in your workspace have recently contributed to. Available on Professional and Enterprise plans, this feature allows you to stay across updates from people in your team by allowing you to follow individual users.

You can view another user’s profile by clicking on their profile picture or navigating to Settings → Users and clicking on their name.

Learn more

Posted 24 May 2024
Set a default project and workspace transcription language

You can now set a default language for all transcriptions across your workspace and set project-specific languages when needed. This is great if your video and audio files are always in the same language, if your language isn’t supported for auto-detect, or if you have teams across countries working with different languages in the same workspace.

We’ve also made it easier to regenerate transcripts. If you accidentally transcribe in the wrong language, you can now click on Transcription options (•••) → Language → select the correct language from the dropdown menu → Regenerate.

Learn more

Posted 15 May 2024
Dovetail API

You can now harness the full potential of Dovetail by using our new API to create custom scripts and applications that seamlessly integrate with your workspace, allowing you to automate tasks, extract valuable insights, and manage your data more efficiently.

Learn more

Posted 6 May 2024
Find what you need faster with quick search

We’ve made it even easier for you to find what you’re looking for with our new quick search. Simply click on the search bar or press Cmd/Ctrl K and begin typing your query. Quick search will display projects, folders, insights, and notes with matching titles wherever they are in your workspace.

Click on Explore and summarize all results to open deep search, where results will be returned semantically and summarized. In deep search, you can add filters, adjust the sorting, and utilize exact matching to refine your search results.

Learn more

Posted 12 April 2024
Beta
Channels

Introducing channels! A new way to transform feedback into powerful insights.

Using LLM and ML techniques, channels continuously analyzes incoming data and classifies it, allowing you to track themes in large data sets, such as support tickets, app reviews, feedback, and more.

Channels is currently in beta. Join the waitlist now or learn more.

Learn more

Posted 12 April 2024
Magic search

We've upgraded search to empower individuals to self-serve findings easier than ever. With improved design and navigation, you can now find answers to your questions with semantic search and generate automatic summaries for all related highlights, insights, and notes surfaced across Dovetail.

Learn more

Posted 11 April 2024
Magic highlight

Automatically find key moments in your data and create suggested highlights for you to accept or reject.

Simply open the highlights tab in the note sidebar and select Suggest. From here, you can add a manual prompt to refine suggestions further.

Learn more

Posted 2 April 2024
Note sidebar for summaries, highlights, tags, fields, and comments

Weve streamlined notes with a new sidebar containing note summaries, highlights, tags, fields, and comments. The note sidebar can be fully collapsed when not in use and then brought back when needed. Learn more about each sidebar tab below.

  • Summary tab: This is where you can generate a note summary, which will be split into timestamped sections for notes that contain a transcribed video or audio file.

  • Highlights tab: The highlights tab displays all highlights in the order that they appear on the note. Clicking on a highlight in this tab will automatically scroll to its location within the note.

  • Tags tab: Here, youll find a list of all tags on the note and the highlights on which they are used.

  • Fields tab: Note fields are now displayed here and are no longer at the top of the note. This allows you to have as many fields as you need without pushing your important note content further down the page.

  • Comments tab: All top-level comments and inline threads can now be found here. Clicking on a comment in this tab will automatically scroll to its location within the note.

Weve also added the ability to watch, download, and share a highlights only version of videos from directly within your notes. To do this, switch to the Highlights only tab located above any highlighted video.

Learn more

Posted 10 March 2024
Upgraded canvas experience

We’ve improved one of our most popular features - canvas view. Now, when you create a new canvas, it will start as a blank space where you can add, remove, and duplicate the data you want to work with.

To add objects to your canvas, select Add in the left-hand toolbar or press P on your keyboard. From there, you can narrow down results using search and filters.

Additionally, objects can now be duplicated on a canvas so you can map a single piece of data across multiple groups and themes.

Learn more

Posted 4 March 2024
Follow all projects within a folder

You can now effortlessly follow all projects in a folder with just one click. Stay up-to-date with your team’s projects by navigating to a folder and clicking 🔔 Follow in the top right.

You can also select where you receive notifications by navigating to your notification settings.

Learn more

Posted 29 February 2024
Create reels directly from your canvas

Weve made it easier for you to share reels with your team. Simply select two or more video highlights from your canvas view and press Play reel.

You can give your reel a title and select whether youd like to include captions, then all you need to do is download and share with your team!

Learn more

Posted 13 February 2024
Enhanced transcription summaries

Weve made further improvements to note summaries! When you summarize a note that includes a transcript, the result will be split into sections with automatically generated titles and timestamps. This update provides more context to summaries and allows you to quickly identify and navigate to the exact points in the transcript where the summary came from.

Learn more

Posted 28 January 2024
Create highlights without tags

You can now create highlights without needing to apply a tag. Simply select text on a note like normal, and click Highlight from the new, simplified action bar. You can still apply tags to highlights later on, either from the note itself, or from a highlight view.

This change makes it faster than ever to share a quick clip or assemble a highlight reel from a customer call, sales demo, or research session.

If you’re a power user, you can quickly create highlights by selecting text, pressing Tab on your keyboard, then pressing Enter.

Learn more

Posted 22 January 2024
Enterprise
Video, audio and text redaction

Enterprise customers now have access to our closed beta for video, audio and text redaction. While the beta feature is enabled in your workspace, you’ll have the ability to blur and mute videos uploaded to notes, as well as the option to redact sections on the transcript.

Learn more

Posted 21 January 2024
Embed highlight reels in other tools

You can now play highlight reels in Slack, Microsoft Teams and Notion. Simply copy the new link icon on your reel in the bottom right hand corner, and paste into the tool you'd like your team to watch the reel in.

Learn more

Posted 19 December 2023
Dovetailapp.com is now updated to dovetail.com

We have updated our product URL to dovetail.com as part of our ongoing effort to streamline the entire Dovetail experience.

All users will have been logged out when the update went live, and will need to log in again. Other than this, there will be no changes that will affect how you access and use Dovetail, and all existing links and bookmarks to your workspace will be automatically redirected to our new domain.

Learn more

Posted 7 December 2023
Manage and discover integrations from your settings page

Dovetail’s integration directory has been updated in settings. You can now view all available integrations, apps your team has connected with, and your own connections too.

Workspace admins can now view, manage, and disconnect apps that are connected to individual users in the workspace.

Learn more

Posted 4 December 2023
Create a reel directly from a layout

You can now create a reel directly from a layout within an insight. Simply create a new layout by pressing ➕ from the insight toolbar, drag your highlights into one of the columns, and click Add to reel.

Additionally, when adding multiple references to an insight from a canvas view, they will be automatically formatted into a two or three column layout, ready for presentation without any extra effort.

Learn more

Posted 29 November 2023
Choose which properties appear in a reference

We’ve simplified how references appear, making it easier to create engaging insights. You now have more control over what information you surface to your team in a reference; ensuring you can create the most engaging consumption experience. By default, references won’t show project name and creator properties.

Learn more

Posted 9 November 2023
Create groups on note, highlight, and insight canvas views

You can now create groups to combine related content on any canvas view when affinity mapping to visually separate clusters of notes, highlights, or insights.

Once a group has been created, you'll be able to rename, resize, and move it freely around the canvas!

Learn more

Posted 6 November 2023
References are now static, point-in-time snapshots

Weve made a significant improvement to how references behave in Dovetail. Adding a reference to an insight will now create a point-in-time snapshot of the object, so that if the underlying data is modified or deleted, it will remain unchanged.

You can now be assured that the content within your insights is just as you intended them to be, even if the original has been modified.

Additionally, this change also brings faster loading times for your insights and quicker search results!

Learn more

Posted 25 October 2023
Published insights within folders

Dovetail now automatically displays published insights in folders, making it easier for your team to discover and engage with the most relevant content. You can search, filter, and share directly from the new published insights view in folders!

Learn more

Posted 23 October 2023
Create and share insights faster with insight templates

Create insights faster with more confidence using insight templates for highlight reels, reports, project summaries, and more! Help your team standardize their work by creating your own workspace insight templates, or get inspired with our Community templates.

Learn more

Posted 10 October 2023
Create a new note directly from Slack

Give your efficiency a boost and stop jumping between tools with this new update to our Slack integration. You can now easily create notes right from where you're working with our Slack shortcut.

Learn more

Posted 5 October 2023
Play Dovetail highlights in the tools you’re already in

Embed playable highlights wherever your team is. When sharing a highlight, your team will be able to play the video right from the tool they are in. We now support in-line video playing for Slack, Notion, Microsoft Teams, Confluence, Jira, and Trello.

Learn more

Posted 26 September 2023
Save and quickly find your work

We’ve introduced a new way to help you easily get back to projects and folders that you've saved, navigate to those you've recently edited, or find what you've recently viewed.

Learn more

Posted 21 September 2023
Dovetail Academy

Start your learning journey today! Explore our curated courses, tutorials, best practices, and activities to deepen your customer understanding with Dovetail.

Explore now

Posted 12 September 2023
Control who can see your People database

Easily control who has access to people data in your workspace. Admins can now choose to open their people database up to every one in their workspace, or lock it down completely. Previously, only admins, managers and contributors could be given access.

Learn more

Posted 23 August 2023
Automatically transcribe files on import

Video and audio files can now be automatically transcribed on import. Once enabled, selected files will be automatically queued for transcription using auto-detect.

Learn more

Posted 22 August 2023
Transcribe in 10 new languages with automatic language detection

Transcription is now available in over 40 languages, including newly added dialects. Simplify the process with auto-detect recognition of spoken languages in your audio.

Learn more

Posted 11 August 2023
Simplified authentication & security settings

We have have made it easier for admins to navigate authentication and security settings. All authentication settings like SSO and SCIM now sit under their own section, instead of being piled in with security.

Learn more

Posted 8 August 2023
Managers can now pin folders

Keep your team engaged and your workspace organized with pinned folders. Managers now have the ability to pin projects and folders to the top of the projects page for quick access across your workspace.

Learn more

Posted 31 July 2023
Preview web links from Google Drive, Loom, Miro, Mural, Notion and Office Forms

Now you can embed more of your favorite tools into notes and insights by pasting a URL. Embeds remain dynamic so you can maintain a single source of truth with full traceability. Links requiring authentication are currently not supported, but we hope to add this capability in the future.

Learn more

Posted 27 July 2023
Shared highlights open in a focused view

This improves how you and your team consume highlights and engage with findings in Dovetail. Now, when a highlight link is shared and clicked outside of Dovetail, the user will enjoy a focused window experience to consume the highlight, instead of being taken to the transcript and raw data.

Learn more

Posted 26 July 2023
Improved projects page experience with subfolders

We’ve rebuilt folders and the projects directory to help you more easily organize, share, and find your projects.

Learn more

Posted 26 July 2023
Improved projects page experience

We’ve rebuilt folders and the projects directory to help you more easily organize, share, and find your projects.

Learn more

Posted 21 July 2023
Make sharing and collaboration easy with the Dovetail Microsoft Teams integration

Bring your research where your team works. Share findings from your repository. Get updates about changes to your projects. Receive comments in real-time — all via Microsoft Teams.

Learn more

Posted 10 July 2023
New sharing and invite experience

Easily share objects and invite new users across Dovetail with updated share controls. The new experience makes it easier to share and invite new users to Dovetail and provides more context on what’s being shared.

Learn more

Posted 28 June 2023
Reorder highlights in tag pages

Reels for insights recently got the ability to re-order highlights to help you create more engaging videos. We heard your feedback and we’ve now added the same support for your tag pages!

Learn more

Posted 15 June 2023
Export project as JSONL

This advanced feature lets you export a project as JSONL files. This lets you take everything you’ve entered into Dovetail and do whatever you want with it. Run it through a Large Language Model (LLM), feed it into your own analytics tooling, or modify it to fit whatever need you have.

Learn more

Posted 11 May 2023
Import Google Docs, Sheets, and Slides

Set up your insights hub quickly—now Docs, Sheets, and Slides can be imported directly into Dovetail from Google Drive. Analyze and store all your data in one place.

Learn more

Posted 9 May 2023
Connect Dovetail with Productboard

Build confidence with evidence-backed roadmaps by sending your Dovetail insights and highlights to Productboard. A note will generate with your research content and a link back to Dovetail.

Learn more

Posted 5 May 2023
Personalize your workspace with a custom domain

Make your workspace your own by specifying your workspace’s domain. For example, acme.dovetailapp.com. Available to customers on all paid plans.

Learn more

Posted 3 May 2023
Select, reorder, and embed highlights as a reel in insights

Now you can string together highlights from any project under any tag, and reorder them to create one powerful video. Connect your research to tell an impactful story and embed reels in insights.

Learn more

Posted 1 May 2023
Dovetail for documents

Bring valuable desk research into Dovetail. Now you can upload your files, highlight, tag, synthesize, and add findings from documents to insights. We support document analysis for PDF, Microsoft Word, Powerpoint, Keynote, and Apple Pages.

Learn more

Posted 27 April 2023
Business & Enterprise
Set permissions with user groups

Admins no longer need to manually manage access controls and add users individually. Save time and grant user groups permission to folders, projects, and workspace tag boards and field groups. Available for business and enterprise customers.

Learn more

Posted 13 April 2023
Connect Dovetail to OneDrive and Sharepoint

Import Teams recordings and files from OneDrive and Sharepoint directly into Dovetail. Connect your Microsoft account to streamline your workflow and analyze everything in one place.

Learn more

Posted 3 April 2023
The Dovetail community is here

Level up your research practice with over 100 templates from leading teams like Kickstarter, Maze, and more. Explore and try project templates and tag boards to suit virtually any research goal.

Learn more

Posted 22 March 2023
Create shared knowledge with workspace tags and fields

Connecting themes across projects just got more intuitive. Previously known as extensions, now you can find, create, and manage them within your project.

Learn more

Posted 15 March 2023
Connect Dovetail with Notion

Connect Dovetail to your Notion workspace and bring research to where your team is. Get a rich preview of your Dovetail insights, highlights, and more when you paste a link in Notion.

Learn more

Posted 23 February 2023
Embed Maze reports in Dovetail

Keep all of your findings in one place by embedding Maze reports and graphs in Dovetail. Generate previews and quickly gather context for your insights.

Learn more

Posted 16 February 2023
Connect Dovetail with Confluence, Jira, and Trello

Seamlessly connect Dovetail into your workflow to keep stakeholders up-to-date. Now, you’ll get a more detailed view of your notes and insights when you link them in your Atlassian tools.

Learn more

Posted 31 January 2023
Folder access control

Customers on our team and business plans can control access for individual folders as well as projects. Restrict visibility for users, control who can view, edit, and manage both the folder and its projects.

Learn more

Posted 18 January 2023
Pop-out tag menu

Reposition the tag menu as you go. Access your tags faster and keep it from covering important parts of your notes.

Learn more

Posted 7 December 2022
Business & Enterprise
Measure the impact of your insights

Track how your insights have landed with real-time likes, viewer read receipts, and more detailed engagement metrics.

Learn more

Posted 7 December 2022
Editor tools for insights

We’ve made the editor toolbar simpler and more powerful to make formatting insights a snap. Embed up-to-date content, rearrange it with new layouts, and highlight important points for your team.

Learn more

Posted 29 November 2022
Customize your project sidebar

Save your team from digging through messy projects. Declutter your sidebar by grouping, hiding, and reordering views instantly.

Learn more

Posted 21 November 2022
Quickly find your recent tags

We’ve made tagging more efficient by adding your recently used tags at the top of the tag menu.

Learn more

Posted 15 November 2022
Set up custom data retention

Protect your customers’ data without the manual work. Set and customize retention periods to auto-delete your original videos without losing the video highlights. Available for Enterprise customers.

Learn more

Posted 25 October 2022
Simpler wayfinding in Dovetail

We’ve simplified our global navigation so now the things you use day-to-day are simply one click away!

Learn more

Posted 20 September 2022
Follow and find in canvas

See canvas layout from your teammate’s point of view! Click their Avatar and track their movements to easily collaborate and get feedback. Plus, now you can search directly in canvas to find what you’re looking for.

Learn more

Posted 19 September 2022
Search, highlight, and tag notes in bulk

Tag tens or hundreds of notes at once to speed up your high-volume feedback analysis. Search content within a note, select one, many or all; and we’ll do the tagging for you.

Learn more

Posted 19 September 2022
Preview web links from Google Docs, Figma, YouTube and Vimeo

Now you can embed your favorite tools into notes and insights by pasting a URL. Embeds remain dynamic so you can maintain a single source of truth with full traceability. Links requiring authentication are currently not supported, but we hope to add this capability in the future.

Learn more

Posted 13 September 2022
Close those tabs!

Navigating between feedback just got a whole lot easier with side panel. Now you can preview and jump between notes and feedback without opening a new tab (or 10).

Learn more

Posted 5 September 2022
Keep up with Collections—now with better layouts, updates, and sharing

Now you can follow Collections to stay up to date with work you care about. Keep your most important findings accessible by pinning key files and stories to the top of a Collection.

Learn more

Posted 1 September 2022
Track your organization’s research output over time

Gain a birds-eye view of your org’s research output with workspace analytics. Track the number of projects, insights, stories, tags, and more, created each month and uncover trends in your research velocity.

Learn more

Posted 31 August 2022
Move tags between extensions

Let your taxonomy evolve as your research accumulates. Now you can move project tags to any extension. And, when you’re ready to consolidate and update your global tags, you can move them from one extension to another in just a few clicks!

Learn more

Posted 29 August 2022
Sort your Collections and Stories

Organize your Stories, Collections, and content within Collections. Sort your content alphabetically, by date created, or by date updated to find the insights you need.


Posted 24 August 2022
Zoom in on your files

Now you can take a closer look at your research. Click the zoom button at the bottom of your files to see your research reports or presentations up close.


Posted 22 August 2022
Image resizing, better link pasting, and more

Make images a more manageable size, enjoy easy link pasting, and more with our latest changes to the editing experience.


Posted 10 August 2022
Get more from your charts with filters

Now you can slice and dice your chart data to identify patterns. Filter by round of research, demographic, or tag to uncover more insights from your usability tests and customer interviews.

Learn more

Posted 26 July 2022
Bulk import and automatically categorize files

Import a folder of research files and we’ll automatically assign them Topics based on your existing folder structure. Files nested within multiple folders will get multiple Topics, so your existing folder structure can bootstrap your Topics taxonomy.


Posted 15 July 2022
Notifications are now 1 click away

We’ve improved how you view, access, and engage with your notifications in the product. You can now access your notifications directly from the notification bell on the top right of the screen.

Learn more

Posted 11 July 2022
Start measuring the impact of your research

Story metrics let you see who, how, and when people engage with your findings, giving you confidence that they’re reaching the right people.


Posted 11 July 2022
Create homes for stakeholders with Collections

Collections are places to put Stories and Files. Remove the clutter by creating distinct boundaries between products, personas, or customer segments. Stakeholders now get a clear place to start and confidence that everything they need is in one place.

Learn more

Posted 21 June 2022
Duplicate a story to get started quickly

Select "Duplicate" from the actions ••• menu when viewing a story. The story contents will be duplicated, without bringing views, likes, page comments, or inline comments. This will save you tons of time replicating the story formats that you use regularly!


Posted 15 June 2022
Bulk edit note and insight field properties

Structure your data at lightning speed and set up new views faster than ever before, by editing field properties in bulk. Simply select notes or insights within a view, and click the <b>Edit fields</b> button in the bulk actions menu to add a new field or edit existing fields’ properties.

Learn more

Posted 7 June 2022
Upload files and folders with drag and drop

Upload multiple files, or folders of files, including files in sub-folders. Click the import button and then select "upload folder" or just drag-drop to see it in action.

Learn more

Posted 18 May 2022
Categorize stories and files with topics

Topics are like Twitter hashtags that can be applied to stories and files. Find relevant content fast. Explore existing research by topic and avoid redoing work. Connect similar findings to see the full context.


Posted 6 May 2022
Bigger text sizes in canvas

Make text bigger in canvas with text headings. Organize your notes, highlights, or insights, create summaries as you go, and and clearly label affinity mapped themes.

Learn more

Posted 28 April 2022
Reference document pages in a story

Find and insert a specific page from a file into your story. When reading through any document, you can now use the “Add to Story” button in the top right of the page to insert that specific page into your story. Readers of your story will see that page preview and be taken straight to the referenced page.


Posted 11 April 2022
Transcription now available in Japanese, Korean, and Mandarin

In addition to the previous 28 languages, you can now transcribe conversations in Japanese, Korean and Mandarin!

Learn more

Posted 25 February 2022
Search within your files to rapidly retrieve content

Find content deep within your files. Dovetail now searches the contents of all your repository documents, and will take you straight to the relevant page. When searching, we’ll show you the page number and preview of pages from documents that matched your query. We’ll also link you straight to the page! Too easy.


Posted 23 February 2022
Affinity map and view your content in 5 new layouts

Analyze and synthesize your data in ways that suit you and your research! Affinity map highlights, group insights by criticality, or analyze usability testing data in a table. All this and more can be done by viewing your notes, highlights, and insights in your choice of board, table, list, grid, or canvas layout.

Learn more

Posted 27 January 2022
Store, share, and engage with all your files in Dovetail

Instead of storing research content from different sources in various tools, they now have one accessible home: Dovetail. Whether it’s qualitative research reports, quantitative data reports, or even whitepapers, you can now store, share, and engage with all your files in one place.

Learn more

Posted 9 December 2021
Make sharing and collaboration easy with the Dovetail Slack integration

Bring your research where your team works. Share findings from your repository. Get updates about changes to your projects. Receive comments in real-time — all via Slack.

Learn more

Posted 6 December 2021
Preview and share files within Dovetail

Uploading and interacting with files in Dovetail just got easier! Instead of wrestling with files, you can now preview files in a note, story, or insight and share a link to that preview.


Posted 9 November 2021
Pin, filter, and more on the projects page

It’s time to tidy up that Projects page! Filter out archived projects, quickly access project actions on hover and bulk move projects to easily reorganize folders. Admins can pin projects across their workspace allowing them to spotlight important projects in one click.

Learn more

Posted 7 November 2021
Save custom vocabulary

Why waste time and effort trying to remember special transcription terms like company names and industry jargon, when we can remember them for you? Custom vocabulary is now automatically saved for future transcriptions. You can edit these any time from project settings, and admins can also add custom vocabulary in workspace settings for use across all projects.

Learn more

Posted 27 October 2021
Keep track of what matters to you with in-product notifications

You can now receive notifications for things that matter to you in Dovetail! You can also control if you want to receive the notification by email or only in Dovetail.

Learn more

Posted 30 September 2021
Use stories to bring your whole team on the journey

There’s a new way to get your whole team involved in consuming research outputs. Stories allow you to create beautiful, engaging, cross-project reports with evidence and multi-column layouts. Track the impact of your stories with read receipts, likes, and page views. Get your whole team involved with comments, and quickly get back to what you were working on with the Recent tab.


Posted 30 September 2021
Easily discover research with Explore

Stakeholders can easily discover research with the new Explore page. A popular feed showcases the most engaging stories and insights in your workspace. Admins can create your own custom saved feeds to help everyone follow along with the latest research topics.

Learn more

Posted 14 September 2021
Add multiple people to notes and insights

Ever run interviews with multiple participants or an entire panel? You can now add multiple participants to people fields to easily track, manage, and understand every participant.

Learn more

Posted 26 August 2021
Manage duplicates when importing people

Easily update your people table without adding duplicate data. When importing people from a CSV, choose whether to keep, discard, or ignore duplicates.

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Posted 19 August 2021
Kick off new projects with Dovetail-made templates

It’s now easier than ever to kick off new projects with templates for Customer interviews, Usability testing, and NPS response analysis. Dovetail-made templates are a great way to learn how to use Dovetail to analyze and synthesize different types of research.

Learn more

Posted 17 August 2021
Structure your data with select fields

Improve segmentation and search by capturing consistent data on your notes, insights, and people with single and multi select fields. Any existing field can be migrated to a select field for easy standardization and consistency. Customize the colors of each option for easier visual comparisons.

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Posted 5 August 2021
Stories and Recent, now in Labs

Introducing a new way to get your whole team involved in consuming research outputs. Stories allow you to create beautiful, engaging, cross-project reports with evidence and multi-column layouts. Track the impact of your stories with read receipts, get your whole team involved with comments, and quickly get back to what you were working on with the Recent tab.


Posted 2 August 2021
Transcription is available in 28 languages

You can now transcribe conversations in 28 languages including Arabic, Danish, Dutch, Hindi, Russian, Swedish, and more!

Learn more

Posted 30 June 2021
Import files directly from Google Drive

Ever wished you could import Google Meet calls and other files directly into Dovetail? Now you can! Connect your Google Account, and import customer interview recordings, photos from workshops, PDFs, spreadsheets, and more – it's now easier than ever to build a centralized research repository.

Explore now

Posted 30 June 2021
View data linked to any participant

You can now easily see all the interviews a participant has taken part in. When you link a participant as a speaker in a transcript, that note will automatically appear in the person’s profile. We recently also added the ability to link Users as speakers in transcripts.

Learn more

Posted 24 June 2021
Bring your participants to life with custom profile pictures

Bring a splash of color and personality to your participants by creating profile pictures for People! You and your team can also create customized and fun profile pictures to use in Dovetail.


Posted 22 June 2021
Log in with one click from Okta

We’ve updated our OpenID Connect integration to support IdP-initiated SSO flow for Okta. This will allow you and your team to launch Dovetail directly from your Okta dashboard.

Learn more

Posted 15 June 2021
Find and replace words and phrases

Forgot to list a key word when transcribing an interview? Now you can simply find and replace words and phrases in any note, tag, insight or project readme, straight from the editor toolbar.

Learn more

Posted 31 May 2021
Customize your workspace home (beta)

Make Dovetail’s home page feel like your team’s home for research! Admins can now change the layout, content, and look and feel of the workspace home. Available on Analysis + Repository and Enterprise plans.

Learn more

Posted 27 May 2021
Watch videos with subtitles

Make your video highlights more accessible and easier to present with subtitles.

Learn more

Posted 24 May 2021
Drag to resize highlights

Missed a letter or a word when tagging? Now you don’t have to delete the highlight and start over. Just click into the highlight and resize it using the drag handles at either end.

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Posted 3 May 2021
Dovetail has a new look

We’ve moved the navigation bar to the top so you can search and create projects from anywhere, and freshened up our color palette.

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Posted 29 March 2021
Set a custom color to theme your workspace

Workspace admins can now set a custom color to theme your workspace. Feel more at home in your workspace by theming it to your team’s color!

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Posted 23 February 2021
Set custom thumbnails on your data boards

Set the video thumbnail for each note and effortlessly navigate within a video with timestamp previews.

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Posted 29 January 2021
Track and manage your research participants with people

Your research participants can now be attached to notes and insights, providing traceability and the ability to search and filter by custom demographic information.

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Posted 14 January 2021
Hola, hallo, olá, bonjour – transcribe in Spanish, German, Portuguese, and French

Foreign language transcription is now available! Transcribe conversations in Spanish, German, Portuguese, and French and you’ll receive a full transcript back in native language.


Posted 8 December 2020
New icons to style your projects

We’ve added new project icons to the range and given the old ones a face lift. Now, you can choose from 36 different research-themed icons to identify your projects.

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Posted 15 November 2020
Easily import Zoom meeting recordings to Dovetail

Import your latest meetings directly to Dovetail in a few clicks, and go from a Zoom meeting to an editable and accurate transcript in minutes.

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Posted 29 October 2020
Remix your research with playlists on tags and custom vocabulary

Video highlights and transcription in Dovetail is now even better, with highlight reels, highlight download, custom vocabularies for transcripts, and more.

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Posted 18 August 2020
Inline comments: Plan, discuss, and provide context on research

Inline comments are now available across notes, tags, insights, and the project readme. Simply select the text you wish to comment on, and start a conversation.

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Posted 17 August 2020
Zapier updates: Insight & Project triggers

We’ve improved our Zapier integration with updates to the New Insight trigger, and introduced two new triggers for projects.

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Posted 15 June 2020
Stay in the loop with project notifications

We’ve made it easier for you and your stakeholders to say up to date with your research findings. Easily subscribe to projects to receive emails about new notes, insights, tags, and highlights.

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Posted 30 April 2020
Tell better stories with video highlights

Say goodbye to complex video editing software. Just upload, transcribe, tag, and share. Experience a new way to tell stories with your research.

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Posted 10 March 2020
Maintain context: minimize notes, tags, and insights

We’ve made it possible to minimize notes, tags, and insights to keep them at hand as you move across Dovetail.

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Posted 17 February 2020
Why we raised $4M and what we’re planning for 2020

Since 2017, Dovetail has grown to an 11 person team with hundreds of customers, all with no external investment, and no sales or paid marketing. Now we’ve raised $4m to accelerate.

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Posted 13 February 2020
Copy and move notes, tags, and insights between projects

Now you can copy and move your research data between projects to help reorganize your work.

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Posted 23 January 2020
Categorize research insights with fields

Fields are now available on your insights. Easily categorize and retrieve research findings in search by filtering with fields.

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Posted 6 January 2020
Discover → Home

We’ve renamed Discover to Home to make it more similar to what people are used to in other products, and shipped some small features to make Dovetail more relevant to you.

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Posted 9 December 2019
Improved tagging, bulk editing, tag merging, and performance

We’ve made a number of updates to improve usability and performance, and made workflows like bulk editing and merging tags with drag and drop easier.

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Posted 7 November 2019
Capture structured data on notes with fields

We’ve released a new feature called fields for you to include structured data in your notes. There are loads of fields to pick from including date, email, NPS, number, phone, text, and URL. Open a note and click + New field to get started!

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Posted 12 September 2019
Collaborate with @mentions and comments

We’ve released two new features that make it even easier to collaborate with the rest of your organization on research data and insights – @mention people with an @ symbol to tag them in your data and insights, and post comments to start a discussion.

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Posted 3 September 2019
Highlights table

Filter, sort, and manage all of your highlights in a new spreadsheet-like view. Click Highlights in a project to try it out.

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Posted 27 August 2019
Shared knowledge base with global tags

Our new Extensions feature introduces support for global tags, so you can now create tags and use them across multiple projects.

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Posted 17 July 2019
Better-than-ever search

We’ve completely redesigned how search works. Now there’s no need to remember exact project titles, group names, and tag names to filter using a convoluted search syntax.

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Posted 15 July 2019
Discover

Our new Discover feature displays a feed of recently published insights from researchers across all projects in the workspace. Insights you haven’t read yet have a red dot in the top right.

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Posted 28 June 2019
Modal dialogs, resizable tag gutter, and more

Our new modal dialogs, horizontal formatting toolbar, resizable tag gutter, full width mode, and editable toggle switch make navigating in Dovetail even faster.

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Posted 20 June 2019
Multiple boards within a project

Multiple boards introduces another level of hierarchy in projects and gives you a new way to organize your data. Kinda like sheets in a spreadsheet.

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Posted 13 June 2019
Pie chart, treemap, and radar chart

We’ve overhauled charts inside a project with three beautiful new visualizations, new metrics, hover tooltips, shiny animations, and improved legend usability. Check out the blog post to learn more!

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Posted 30 May 2019
Contextual help

You might see a few more yellow boxes around Dovetail. These are new contextual help panels we’ve added to every core page to help new users find their feet! Just click ‘Dismiss’ to hide them.

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Posted 8 May 2019
Global user access roles

You can now set people as Admins, Users, or Viewers at the workspace level. Admins can manage the workspace and edit content, Users can edit content, and Viewers only have ‘read-only’ access to all projects.

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Posted 18 April 2019
Project readme

Projects now have a readme – a place for you to provide an overview of your project for newcomers. Add your goals, hypotheses, research plan, or any other information. In a project, click the project title to edit the readme.

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Posted 5 April 2019
Insights public access

Insights public access is here! Share published insights with people who don’t have a Dovetail login, for example clients or stakeholders. All you need to do is just share a link.

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Posted 4 April 2019
Highlighting improvements

We’ve built a new highlighting interface to address longstanding pain points like adding multiple tags in one go and browsing by groups. We’ve also rewritten the way highlights work. Now you can copy, pase, undo, and redo highlights, and the whole experience should feel snappier.

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Posted 29 March 2019
Switch between workspaces!

You can now belong to multiple workspaces at once without needing a separate user account. This new feature is great for agencies / consultants who work with multiple clients and want to keep everything separate.

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Posted 18 March 2019
Customize allowed email domains

You can now customize the allowed email address domains for domain-restricted sign up. Click Settings in the sidebar to manage domain-restricted sign up and allowed email domains.

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Posted 18 March 2019
Add other workspace admins

Dovetail now supports multiple admins which means more than one person can manage users in the workspace. As an admin, click Settings in the sidebar, then Users to manage who’s an admin.

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Posted 12 March 2019
New insights are here!

Summarize user research insights with embeddable references, present insights on the big screen with our new presentation mode, and share your findings with stakeholders and clients with share via email and public access.

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Posted 24 January 2019
Heads up, insights are changing!

In February 2019 we will be releasing a new insights experience which will replace the existing insights feature. You’ll be able to choose to migrate your insights to these new insights, or to tags, depending on what suits you best.

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Posted 21 January 2019
New navigation, terminology, and a new logo

We’re thrilled to introduce you to the new version of Dovetail! We’ve been working hard on creating intuitive navigation and terminology, an improved highlighting experience, and new features like templates and project categories.

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Posted 10 January 2019
Project categories

Organize and sort your projects into custom categories on the projects list. This is useful if you have lots of projects and need to group them by team, department, method, or status!

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Posted 5 December 2018
Project templates

Create shared project templates for you and your teammates to start from! Click + New project to create a template, or convert an existing project to a template via the project Actions (···).

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Posted 20 November 2018
Restore deleted things

Accidentally deleted a note, tag, insight, or group? Now you can restore them for up to 30 days. Open the project Actions (···) then click ‘Recently deleted…’ to restore deleted stuff.

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Posted 14 November 2018
Project access controls

You can now manage team and individual user access to projects with four access levels. This feature is available on all plans except Starter. Open the project Actions (···) then click ‘Manage access…’ to get started!

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Posted 17 October 2018
Play audio and video inline

Stream audio and video inline with play, pause, and seek controls. Please note we currently we don’t do any compression for media streaming, so let us know if you run into issues!

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Posted 11 October 2018
Copy, move, and bulk operations

Copy and move single notes, tags, and insights from the actions menu or select multiple on the board to copy or move them all at once. Cross-project operations coming soon!

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Posted 1 October 2018
Editor toolbar

Not a fan of keyboard shortcuts? Our new editor toolbar gives you buttons to format your content and insert headings, lists, images, files, links, and more.

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Posted 24 September 2018
Paste images into editor

We’ve been working on a few files-related things, including adding the ability to paste images directly from the clipboard. Enjoy!

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Posted 1 September 2018
New user onboarding

Our new user onboarding experience helps people set up their account and briefly explains the key concepts of Dovetail like projects, highlights, search, and more.

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Posted 20 August 2018
Read only archived projects

Archived projects are now read only, so you’ll be able to ‘lock a project down’ after it’s finished to prevent anyone accidentally making changes.

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Posted 24 July 2018
Images and files

You can now add images, audio, video, and other files to notes, tag descriptions, and insights! Just drag and drop files from your computer into the editor. You can even drop multiple at once!

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Posted 17 July 2018
Full-text global search

Full-text search is here! Search all of your notes, tags, insights, and highlights across projects. Refine your results with our powerful new query language, DQL.

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Posted 18 June 2018
Navigation and design updates

Notice something different? We thought it was time for a lick of paint! Our navigation and design updates give you more space for your content and new ways to express yourself with color.

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Posted 21 May 2018
Zapier improvements

We’ve released an updated Zapier App with five new triggers and two new actions, along with more configuration options. Read the blog post for more information or visit Zapier to check it out!

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Posted 3 April 2018
Understand your project at a glance with our shiny new bar chart

Play around with the three available metrics, group roll-ups, and filters. Open a project, then click Charts to get started.

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Posted 12 March 2018
Automatic sentiment analysis

Automatic sentiment analysis is here! Dovetail will now automatically analyze the sentiment at the sentence-level on content you import via a spreadsheet, Zapier, or a feedback form.

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Posted 27 February 2018
Charts

Our new charts feature helps you measure changes in user feedback and research over time. To get started, open a project, then click Charts near the top left of the screen.

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Posted 19 February 2018
Slack community

We’ve created a new Slack Workspace for Dovetail users to find help, share tips, give us product suggestions, and learn from others.

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Posted 4 February 2018
Links

We’ve added basic support for links. Paste a URL and hit spacebar to turn it into a link. Open links by right clicking and choosing ‘Open in new tab’. Stay tuned for more improvements over the coming weeks!

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Posted 29 January 2018
Quick triage

We’ve made it easier for you to quickly analyze multiple notes. When a note has at least one tag, there’s a new button to move the note to a different group and show the next one.

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Posted 23 December 2017
Domain-restricted self sign up

Now anyone with a verified company email address can join your team when they sign up. This makes it much easier for colleagues to join you on Dovetail without having to invite everyone individually! Enabled by default, this can be turned off in team settings.

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Posted 13 December 2017
Indented list items

It turns out researchers love indented lists because we got a LOT of feedback about our editor not supporting them. Now you can use the TAB key to indent list items and Shift + TAB to outdent.

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Posted 30 November 2017
Spreadsheet import & export

Love spreadsheets? Great news! You can now import research data from a spreadsheet and export your highlights to a spreadsheet. To import, click Import → Create notes from a CSV file. To export, click the More menu → Export to CSV.

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Posted 6 November 2017
Custom profile photo

Not a fan of our purple default photo? Visit your profile page to pick a new one.

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Posted 2 November 2017
Board view

Today we’re introducing groups, drag & drop reordering, and a new Trello-like board view. Pick up notes, tags, and insights to rearrange and organize them, and switch between a list or a board.

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