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Dovetail for User Research

Scale research impact with AI

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The challenge
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How Dovetail helps

Scale insight without slowing down

Spend time on the work that matters most

Automate repetitive tasks like tagging, identifying themes, and summarising data, so you can act on insights faster.

Let stakeholders find answers without asking

Dovetail lets teams self-serve insights, reducing repeated requests so researchers can focus on impactful work.

Increase visibility and research impact org-wide

Generate summaries, synthesize findings, and create stakeholder-ready briefs automatically.

Turn raw data into structured summaries

Use AI-powered frameworks to structure findings and create clear, repeatable summaries your team can trust.

Integrations

Connect to the tools you use

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  • Figma

    Design with real customer context. The Dovetail connector for Figma Make lets you pull in quotes, feedback, and insights so your prototypes reflect exactly what users want.


  • ChatGPT

    Bring your customer feedback into ChatGPT and turn insights into product decisions without leaving the conversation.


  • Linear

    Create and link Linear issues directly to your customer feedback in Dovetail. Share highlights, insights, and themes with rich previews so your team has full context to prioritize work.


  • Alloy

    Turn feedback into interactive designs instantly. Dovetail insights flow directly into live, testable prototypes, skipping static PRDs, decks, and delays.


  • Jira

    Move from insight to implementation faster. Send Docs to Jira, share context with your team, and keep the customer voice embedded in every decision.


  • Slack & Teams

    Bring customer feedback directly into decision-making by talking to your data in Slack and Teams. Sync messages, share content, get updates, and respond in real time.


  • Discover all integrations
Use cases

Practical ways research teams use Dovetail

Analyze user research sessions in detail, uncovering themes, behaviors, and insights across interviews and studies.

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Read customer story
Dovetail has been invaluable. I’ve been able to synthesize hours of customer feedback collected over the years; it would have taken months and multiple rounds of new research to identify the same insights.
CNH
Matthew Klopfenstein

Portfolio Management–Cash Crop Segment Specialist

Atlassian
Atlassian champions the customer at a global scale with Dovetail

Dovetail enables us to access all of Breville’s insights gathered from around the globe—all in one place. This is incredibly valuable and saves us from losing or repeating invaluable information about our customers.

Constance Docos

Senior UX Designer

Breville

FAQs


No. Researchers remain in control. AI accelerates synthesis and surfaces patterns, but findings are always grounded in real, citeable evidence.


Yes. It's built to analyze and structure high volumes of interviews, surveys, and qualitative data at scale.


Yes. Natural-language search and summaries make research explorable for non-researchers, while permissions maintain control.


It doesn't just store studies—it continuously analyzes incoming data and surfaces emerging themes automatically.


Yes. Track sentiment, themes, and patterns across customer groups or release cycles in real time.


Turn customer feedback into product innovation

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Platform

  • AI Analysis
  • AI Chat and search
  • AI Dashboardsbeta
  • AI Docsbeta
  • AI Agentsbeta
  • Enterprise
  • Customers
  • Pricing

Company

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Explore outlier

The end of the passive researcher: trading academic rigor for radical agility with Dovetail's Experience Team
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