Through the power of customer insights, we help teams worldwide create better products, better experiences, and better services for the public to rely on. We know our mission is ambitious and challenging—this is by design. Because hard things are worth doing.
Learn more about the development of our mission
Seek to understand—and then solve—real customer problems. Earn and keep customer love through transparency, authenticity, and results. Watch competitors, but obsess over customers.
First impressions matter. Sweat the details, don’t sacrifice quality, and create an awesome experience at every touchpoint whether it’s support, our interview process, or the product.
Keep the speed up by taking pragmatic risks. Only agonize over irreversible decisions. Be reliable and follow through. If you say you’ll do something, do it. If you’re off track, communicate.
Be authentic, humble, and empathetic to others. Remember the human behind the work. Operate collaboratively—rally around problems, and celebrate wins together.
Trust others and assume good intent. If you need to build context and understanding; ask. Always share information freely.
These guiding principles are how we live our values on a day-to-day basis. They set us apart from other organizations and make it clear what we value in the people we work with. If they resonate with you, you’ll like it here.
Creativity comes from diversity, divergent thinking, and open-mindedness. Celebrate ideas from left-of-field places. Respond first to ideas with positivity about the potential, before skepticism.
Solve problems with scalable, compounding solutions. Continually interrogate our ways of working, tools, process, and rituals to look for optimization opportunities.
The best solutions often come from consistently “nailing it.” If we do this, we’ll maintain customer trust and be proud of what we create.
Being ‘open by default’ gives everyone the opportunity to build context and clarity, take initiative, make autonomous decisions, and influence their own career path.
Act like an owner. Equity is at a company-level, not a team-level. No functional bickering.
We balance all inputs to “do the thing.” Disagree and commit over making decisions by committee. We’re intentional about who’s in the room to facilitate effective and productive conversations.
We use the power of emotive storytelling to align, inspire, and provide clarity—both for internal communication as well as outward-facing brand and product positioning.
Working together as a team builds trust, relationships, a sense of belonging, and results in better outcomes. The most effective way to achieve this is in-person collaboration.
We're on a mission to improve the quality of every thing, embracing challenges and fostering collaboration in a fast-paced, customer-centric environment. If you're ready to make a real impact and grow alongside a diverse team, this is the place for you.
Our mission is to improve the quality of every thing. This ambitious goal presents an exciting opportunity for those looking to make a real difference in people’s lives.
We’re at the forefront of technology, constantly pushing boundaries to stay ahead. Join a fast-paced environment where your ideas—and hard work—shapes the future.
Understanding our customers is key to delivering an exceptional product. Join a curious team that puts customers at the center of everything we do.
We love diverse perspectives. Join a culture where individuals from myriad backgrounds work together, bringing their unique skills and ideas to the table.
The road to success is under construction. We want resilient folks who thrive under pressure, embrace the unknown, and see obstacles as growth opportunities.
We love quality products. If you have a passion for creating exceptional, long-lasting solutions that make a tangible difference, you’ll feel right at home with us.
Bringing our team together in a physical workspace is essential for building strong relationships, driving productivity, and fueling our passion for delivering outstanding results.
While we’re an office-first company, we encourage flexibility and our team has the freedom to work the way that suits them best.
Learn more about our decision behind being an in-person first company.
Our office spaces are designed to maximize collaboration and teamwork, with open layouts, comfortable seating, and dedicated collaboration zones. It fosters cross-functional interaction, idea-sharing, and pair programming.
You’ll find the Dovetail HQ nestled in Surry Hills, the unofficial tech center of Sydney, Australia.
Our freshest space in the bustling downtown area of San Francisco, California, USA.
Our design team are in charge of creating impactful experiences, driving user adoption, and shaping the quality of our product. They lead UX design, research, prototyping, testing, and validation, playing a pivotal role in delivering solutions from concept to implementation.
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Our brilliant engineers thrive on empathetically solving customer problems, understanding their needs, and creating innovative solutions that exceed expectations, delivering exceptional value to customers.
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This is not an average revenue team. They let the product shine, help customers make sense of their research, and enable data-driven decision-making. The team works collaboratively to deliver transformative solutions and provide unmatched support for customer success.
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How we push creative boundaries and expand our business with brand, growth, and product marketing. Our marketing team thrives on delivering unique and impactful solutions that provide fuel for our growth and leave a lasting impression on our customers and the market.
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We believe the key to building high-performing teams, is to foster a healthy work-life balance. Our employees receive support for their physical and mental health, enjoy ample vacation time, opportunities to give back, and the financial resources they need to thrive both inside and outside of work.
Everyone’s an owner at Dovetail—receive equity options along with a competitive base salary.
Find your people. From running to go-karting, bouldering to surfing, there is a club for everyone.
We offer an inclusive framework of 20 weeks equal paid leave to support new parents.
Enjoy ad-hoc ‘KitKat days’ to take a step back and spend it however you like.
Our process is designed to identify talented individuals who share our passion for innovation and customer success. If you’re excited about joining our team, we encourage you to apply and see for yourself what makes us a great place to work!
Learn moreVideo screening
Technical interview
Top-grading interview
Values interview
Final interview
You arrived on this page with a purpose. Take the next step and engage in a conversation with us to explore if our open roles align with your aspirations.
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