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Netguru reclaims 38+ hours per week by centralizing insights with Dovetail

Industry
Technology
Headquarters
Poznan, Poland
Company size
650+
Website
netguru.com

38+

hours saved weekly

30+

languages transcribed

40+

insights shared annually

Industry
Technology
Headquarters
Poznan, Poland
Company size
650+
Website
netguru.com

01

This is how Netguru saves 38+ hours every week, collaborates on multiple projects at once, and shares digestible findings their stakeholders love

Netguru is a digital acceleration agency that specializes in designing, shipping, and scaling beautiful products—efficiently. Tischner European University lecturer and Netguru Senior UX Researcher Ewelina Szczepaniak-Wenting uses Dovetail to collaborate on projects with stakeholders spread across the globe. As a result, Dovetail helps Ewelina save over 38 hours of manual work every week and shares more than three insights a week that stakeholders and clients love to read.

Research findings are summarized and shared using insights.


We use various different tools in Netguru, but Dovetail is our go-to tool when it comes to interviews and analyzing them. So it's really fantastic.

Ewelina Szczepaniak-Wenting
Senior UX Researcher, Tischner European University lecturer

02

Juggling multiple research projects across teams with ease

Netguru, with clients from industries like vehicle manufacturing, investment banking, real estate, and healthcare, uses Dovetail for its flexibility and organization. Ewelina and her team rely on Dovetail to securely host, examine, and share key research findings, enabling asynchronous contributions. Dovetail's features, such as built-in video transcribing in 30+ languages, allow Netguru to efficiently adapt projects to meet diverse client needs.

Built-in video transcribing in 30+ languages.

Reclaim 38+ hours per week like Netguru

Collaborate efficiently to save time and share digestible customer insights your stakeholders love with Dovetail.

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03

Researching efficiently and effectively to save 38+ hours of work weekly

Before Dovetail, Ewelina and her team at Netguru spent hours switching between multiple platforms, risking information loss with each step. Now, Dovetail organizes and makes all their research data searchable from one repository, saving over 38 hours weekly. Netguru trusts Dovetail's security features, including data encryption, GDPR compliance, and access controls. As one of Europe's fastest-growing companies, Netguru benefits from Dovetail's scalable platform with features like global tag boards, custom templates, and a customizable home page, allowing them to standardize their research and maintain data compliance while quickly adding new projects and keeping content organized.

Dovetail organizes and makes all research data searchable from one repository.

04

Sharing digestible research insights that stakeholders actually want to read

Sharing insights was once challenging for Ewelina and her team, but Dovetail has empowered them to easily share evidence-based narratives with stakeholders using multi-column layouts, video clips, images, and text. In six months, they have shared 20 insights, driving hundreds of views of customer highlights and video clips. With Dovetail’s public sharing options, they no longer rely on dull PowerPoint slides and ensure their insights are seen. Additionally, Dovetail’s accessibility features give Netguru full control over project access, ensuring data security based on user roles or individuals.

Create detailed research findings using Dovetail's insights feature.


Dovetail makes it so easy to create insights for our clients and stakeholders. Now, they can see key takeaways backed by short video clips all from one place, which is so impactful.

Ewelina Szczepaniak-Wenting
Senior UX Researcher, Tischner European University lecturer

05

Applying Dovetail in university classrooms

Outside of her work at Netguru, Ewelina also lectures in a post-graduate program for designers at Tischner European University in Krakow. Before using Dovetail, Ewelina taught her students about tagging taxonomies with a platform that required post-its, manual grouping, and manually changing the colors.

Now, Ewelina uses Dovetail to show her students how to construct analysis by tagging, which automatically connects the text to video clips and statistics, all in one organized page.


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