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Help centerSettingsArticle

Notification settings

Last updated3 October 2023
Read time2 min

Notifications in Dovetail are designed to keep you informed on what matters to you. View all notifications inside your workspace or receive notifications via email or Slack to help you stay up-to-date with conversations and completed actions in your workspace.


Table of contents


Notification triggers

Dovetail sends notifications via email and the notification center in your workspace. Notifications are triggered when:

  • Someone mentions you with @your_username

  • Someone comments on something you've created

  • Someone shares something with you

  • A highlight reel you created is ready to download

  • The transcription you requested has been completed


View your notifications

To view all notifications, click on your profile picture and hover over Notifications in the menu.

When you have new notifications, a badge with the number of unread notifications will appear over your profile picture in the top right corner. You will also see a real-time prompt on the bottom right of your screen when a new notification is triggered during a session.


Configure notification preferences

By default, all your notifications preferences are turned on. You can optionally disable email notifications and notifications for when a transcript has finished.

To change your preferences, go to ⚙️ Settings > Notifications. From there, you can toggle to enable/disable specific notification channels and other notification types.

Please note: At this time, in workspace notifications cannot be disabled.


Set up project notifications

You can receive notifications for updates to specific projects in the workspace. Each project notification setting is individual to you, so you can define what level of notifications you would like to receive. There are three types of notifications you can enable:

  • When any changes are made to the project

  • When insights are published

  • When comments are added

To set up your notification preferences for a project, open the project and select the title to open the drop-down menu. Next to 🔔 Follow, select Actions (•••) to select what types of notifications you’d like to receive for the project.

Once this has been enabled for your project, you can view and manage this setting within the project and at ⚙️ Settings > Notifications > Following.

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