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Contributors

Miroslav Damyanov

UX researcher

Experience

Miroslav is a Bulgarian-born mixed-methods UX researcher who combines his social and behavioral sciences background with a passion for data storytelling. His career so far has included working with tech start-ups, consultancies, and not-for-profit organizations. His projects span LGBTQ+ services, e-commerce, digital communities, mental health, healthy lifestyle, and gaming.

Miroslav gets excited about projects where he can leverage various research techniques, such as interviews, competitor analysis, surveys, usability testing, or heuristic evaluation, to provide actionable insights that have a real human impact on product and business direction. Thanks to his life in Bulgaria, the Netherlands, and Portugal as well as remote work in international teams, he developed cultural sensitivity and forward-thinking. In his free time, he enjoys fitness and jiu-jitsu.

Education

Master’s in Human Geography (Cum Laude), Urban and Cultural Geography Specialisation from Radboud University, the Netherlands, 2013-2015

Master’s in Behavioural Science (Research Master in Psychology) from Radboud University, the Netherlands, 2011-2013

Bachelor’s in Liberal Arts and Sciences (Honors) from Utrecht University, the Netherlands, 2008-2011

Certifications

DAT207x: Analyzing and Visualizing Data with Power BI - Microsoft Intermediate Python for Data Science - DataCamp

You can find Miroslav on the web via his Linkedin profile.

Skills and expertise
User experience (UX)Research methodsEmployee experienceProduct developmentPatient experienceSurveysCustomer researchMarket research

About our editorial process

At Dovetail, our mission is to create and share trustworthy content that helps everyone improve the quality of everything. No complicated jargon or industry terminology. No content written by AI-powered robots. Just what you need to know when you need to know it. And most importantly, every word is checked by an expert before it’s published.

Our independent authors and reviewers include experienced UX researchers, product designers, market researchers, survey specialists, product managers, and more. You can be confident what you read here is relevant, accurate, and high quality.

Articles reviewed by Miroslav
CX vs. UX: How they differ and why you need both

Last updated 29 October 2024

Calculating the costs of poor UX design

Last updated 15 November 2024

Top tools for automated UI testing in 2024

Last updated 14 November 2024

What is a residual plot?

Last updated 9 November 2024

What is automated user testing?

Last updated 22 October 2024

How to assemble a winning UX design team

Last updated 22 October 2024

What is informed consent in research?

Last updated 19 November 2023

What is the Dunning–Kruger effect?

Last updated 5 February 2024

What is information bias in research?

Last updated 19 November 2023

What is motivated reasoning?

Last updated 14 November 2023

What is cognitive dissonance?

Last updated 13 September 2023

Top 10 UX trends to know about in 2024

Last updated 30 January 2024

Best UserZoom alternatives in 2024

Last updated 30 September 2024

What is contextual onboarding?

Last updated 15 October 2024

A complete guide to UX preference testing

Last updated 26 February 2024

7 usability metrics you should be tracking

Last updated 19 November 2023

Understanding digital experience

Last updated 24 May 2024

How to conduct a successful UX audit

Last updated 3 April 2024

What is the design cycle?

Last updated 30 April 2024

What is an omnichannel customer experience?

Last updated 5 September 2023

What is customer experience design?

Last updated 14 November 2023

What is Conway's Law?

Last updated 15 January 2024

7 best healthcare website designs 2024

Last updated 11 September 2023

What is a cross-sectional study?

Last updated 6 February 2023

What is social interactionist theory?

Last updated 3 April 2024

What is a quantitative observation?

Last updated 7 March 2023

How to do thematic analysis

Last updated 8 February 2023

What is explanatory research?

Last updated 12 June 2023

How to format a research paper

Last updated 7 February 2023

What is interval data?

Last updated 1 May 2023

What is mixed methods research?

Last updated 20 February 2023

What is continuous improvement?

Last updated 22 March 2023

What are user stories?

Last updated 23 March 2023

What is product analytics?

Last updated 6 April 2023

What is a sprint backlog?

Last updated 29 June 2023

What is a product analyst?

Last updated 25 June 2023

What is a chief product officer (CPO)?

Last updated 29 March 2023

What is sentiment analysis in marketing?

Last updated 5 September 2023

What is contextual inquiry?

Last updated 14 March 2023

What is usability engineering?

Last updated 21 June 2023

What is observation in user research?

Last updated 27 June 2023

Web design 101: what you need to know

Last updated 27 April 2023

How to create a design brief

Last updated 27 April 2023

What is a CX maturity model?

Last updated 9 July 2023

What is a customer needs analysis?

Last updated 16 September 2023

Usability testing methods 101

Last updated 21 March 2023

A guide to tree testing in UX design

Last updated 27 April 2023

Introduction to service design

Last updated 13 April 2023

Calculate your ideal sample size

Last updated 11 May 2023

How to improve your customer retention rate

Last updated 28 February 2023

How to make a customer journey map

Last updated 8 March 2023

What is customer experience (CX)?

Last updated 15 February 2023

How to write a research question

Last updated 7 February 2023

What is qualitative data?

Last updated 8 February 2023

What is symbolic interactionism?

Last updated 21 March 2023

What is a dependent variable?

Last updated 4 March 2023

What are data taxonomies?

Last updated 27 April 2023

What is task analysis?

Last updated 28 February 2023

How to make SEO and UX work together

Last updated 28 June 2023

How to use Fitts' Law in UX design

Last updated 27 April 2023

Focus group research: 8 essential steps

Last updated 20 March 2023

What is content analysis?

Last updated 20 March 2023

How to write a research hypothesis

Last updated 19 January 2023

What is correlation analysis?

Last updated 11 May 2023

Feedback loop: What you need to know

Last updated 21 February 2023

What is a sales funnel?

Last updated 29 April 2023

The ultimate guide to customer success

Last updated 21 February 2023

What does a customer success manager do?

Last updated 14 February 2023

Understanding the Pareto principle

Last updated 7 February 2023

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