Dovetail brings everything into one place. Everyone in the product team can easily go in and view research sessions. It makes everything less chaotic, more organized, and the research team less stressed.
Becky White
Head of Design Research
Drive customer centric decisions org-wide
Inspire and influence stakeholders with deep customer insights. From usability tests to generative interviews, and more, Dovetail allows you to uncover findings that power better decisions.
Data in. Insights out. Zero manual effort.
Use AI to uncover themes across all your customer calls, surveys, support tickets, and more. Reveal new perspectives, motivations, and goals to unlock your team.
Influence better decisions with insights
Bring your customers to life with visually stunning evidence-backed insights that demand your stakeholders’ attention. Share them in the tools your team is already using.
Increase the impact of your research efforts
Keep every call, survey, and other customer touch points in one place. Insights live on and your team will always have the voice of the customer right at their fingertips.
Data in. Insights out. Zero manual effort.
Use AI to uncover themes across all your customer calls, surveys, support tickets, and more. Reveal new perspectives, motivations, and goals to unlock your team.
Influence better decisions with insights
Bring your customers to life with visually stunning evidence-backed insights that demand your stakeholders’ attention. Share them in the tools your team is already using.
Increase the impact of your research efforts
Keep every call, survey, and other customer touch points in one place. Insights live on and your team will always have the voice of the customer right at their fingertips.
Searchable research repository
Centralize all customer feedback, and empower anyone to surface relevant insights. Search by meaning across all interactions and summarize results.
AI-powered analysis
Make sense of complex data instantly. AI automatically classifies themes across various sources.
Global standardization
Prevent research in silos with standardized tags, fields, and templates in your workspace.
Highlight reels
Stop wasting time editing video clips and instantly create the insights that align stakeholders and drive action.
For customer experience
Instantly build expertise on your customers and market. Scale customer knowledge across the organization with zero manual effort.
Learn more
Uncover deep user insights
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