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For customer experience

Let your customer power growth

Centralize every customer touch point in Dovetail, and use AI to instantly uncover the insights that help you build what matters most.

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Perfect every customer journey

Inspire and influence stakeholders with deep customer insights. From usability tests to generative interviews, Dovetail allows you to uncover findings that power better decisions.

Instantly uncover insights to drive action

Bring your user to life with visually stunning evidence-backed insights that demand your stakeholders’ attention. Share them in the tools your team is already using.

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Align teams to create stellar experiences

Keep all your research in one place. Insights will live on and your team will have always customer knowledge at their fingertips.

A central source of customer knowledge

Quickly uncover themes across all your customer data without sacrificing on quality. Reveal new perspectives, motivations, and goals to unlock your team.

Product screenshot

Instantly uncover insights to drive action

Bring your user to life with visually stunning evidence-backed insights that demand your stakeholders’ attention. Share them in the tools your team is already using.

Product screenshot

Align teams to create stellar experiences

Keep all your research in one place. Insights will live on and your team will have always customer knowledge at their fingertips.

Product screenshot

A central source of customer knowledge

Quickly uncover themes across all your customer data without sacrificing on quality. Reveal new perspectives, motivations, and goals to unlock your team.

Global smart search

Surface every customer touch point instantly. AI helps you discover the insights you need to deeply understand your users with zero manual effort.

Thematic classification

Instantly uncover trends in continuous feedback. Stop sifting through CSVs, and focus on your customers.

Seamless integrations

Stop manually importing feedback. Connect Dovetail with your tools. We’ll store and analyze data for you.

Highlight reels

Instantly create sizzle reels of customer feedback. Easily share with your team to build empathy and drive alignment on every decision.

For product marketers

Instantly build expertise on your customers and market. Scale customer knowledge across the organization with zero manual effort.

Learn more
Most features don't get used, with Judd Antin, Alastair Simpson, and Claire Drummond

Build deep customer understanding

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