AI Docs
Docs that write
themselves
AI Docs generates structured, evidence-grounded deliverables from your workspace data—PRDs, VoC reports, sales briefs, and executive summaries—and delivers them automatically, so reports are done before anyone has to ask for them.
Connecting the world’s greatest companies to their customers
01
From query to doc in one click
Ask Chat a question and turn the answer straight into a Doc, so the insight doesn't get lost between tools, and everyone reading it trusts what they're building on.
02
Watch the customer say it themselves
Embed highlight reels and video clips directly in your Docs so stakeholders don't read a generic paraphrase, they watch the customer say it. With everything directly traceable to customer feedback, you're building what really matters.
03
Docs that stay up-to-date
Chat and Agents automatically update Docs as fresh data comes in, so you walk into your next monthly strategy session with a story backed by what customers are saying today.
04
The brain behind your Dovetail AI
Every Doc you write becomes context your Agents and Chat can draw on, so the more you codify what matters to your company, the smarter every answer, agent, and workspace gets.
01
From query to doc in one click
Ask Chat a question and turn the answer straight into a Doc, so the insight doesn't get lost between tools, and everyone reading it trusts what they're building on.
02
Watch the customer say it themselves
Embed highlight reels and video clips directly in your Docs so stakeholders don't read a generic paraphrase, they watch the customer say it. With everything directly traceable to customer feedback, you're building what really matters.
03
Docs that stay up-to-date
Chat and Agents automatically update Docs as fresh data comes in, so you walk into your next monthly strategy session with a story backed by what customers are saying today.
04
The brain behind your Dovetail AI
Every Doc you write becomes context your Agents and Chat can draw on, so the more you codify what matters to your company, the smarter every answer, agent, and workspace gets.
AI Docs for
Strategy and product
Capture your strategy where your customers are. Write PRDs, product briefs, and roadmap docs grounded in real customer evidence, not assumptions.
Voice of customer reports
Sales enablement
Executive briefings
Product positioning
“Dovetail enables us to access all of Breville’s insights gathered from around the globe—all in one place. This is incredibly valuable and saves us from losing or repeating invaluable information about our customers.”
Constance Docos
Senior UX Designer
Rich evidence,
everywhere it matters
Build docs that show the work, then get them in front of the people who need to act on it.
Edit with chat
Ask Chat to draft, rewrite, or restructure any section inline, with customer evidence pulled in as you write.
Collaborative editing
Invite teammates to comment and refine before a doc goes out, so findings are pressure-tested before they land.
Configurable display
Control exactly what's shown for each reference—project name, creator, and source content.
Doc metrics
See who read it, how far they got, and where they clicked, broken down by audience role.
Presentation mode
Open any doc in fullscreen with large text and horizontal navigation, designed for sharing in a meeting.
References
Pull in highlights, notes, and tags from anywhere in your workspace to ground every doc in existing evidence.
Get
more
from your findings
The real value isn’t in the analysis. It’s in what you do with it next.
AI Agents
Set up an Agent to generate and deliver docs automatically on a recurring schedule to Slack, Teams, or email.
Learn moreHow customer insights drive and inspire Breville’s [
] product innovation
Breville's iconic brand, built over decades, hinges on deep customer understanding. The global brand uses Dovetail to ensure every product aligns with user needs, driving brand loyalty and market leadership.
How Atlassian [
] turns customer signals into confident product decisions
Atlassian uses Dovetail’s customer intelligence platform to give teams from Design to Engineering instant, evidence-backed answers about their customers.
How Itaú Unibanco [
] delivers better banking experiences, faster with Dovetail
Since 2022, Brazil's largest bank has partnered with Dovetail, embracing an innovative approach to transform customer intelligence into award-winning banking products and experiences.
FAQs
AI Docs turn raw customer feedback into decision-ready deliverables—like reports, requirements, and problem statements—to drive alignment and action.
Dovetail's agentic AI synthesizes feedback from all your sources to produce a first draft grounded in evidence.
Yes—collaborate with AI in a conversation to question, shape, and perfect your final doc.
Create product requirements documents, sales recaps, voice of customer reports, go-to-market strategies, research reports, and more in minutes.