Magic launch

Data to insights like
magic

Data to insights like magic

Dovetail transforms feedback into insights, so you can focus on building what’s next. Now it’s easier than ever with dozens of new magic features.

Start freeContact sales
Magic summarize

Accurate, instant, timestamped summaries of video calls

New

Magic transcribe

Updated with improved speaker recognition and accuracy

Improved

Magic reels

Customer calls shortened to the best moments and highlights

New

Magic highlight

Automatic suggestions for key moments in video calls

New

Magic redact

Text, audio, and video redaction to remove private information

New

Magic search

Search by topic, ask questions, and get summarized answers

New

Channels

Track themes in reviews, support tickets, feedback, and more

New

Magic cluster

One-click thematic classification of highlights on a canvas

Improved

Less grunt work more
insights

Less grunt work more insights

Bring your customer data into Dovetail and we’ll transform it into something ready to explore. Customer interviews, usability tests, sales calls, you name it.

Magic summarize

New

Fast summaries of customer calls—now with timestamps
Magic transcribe
Accurate transcription in over 28 languages—with speaker detection
Magic reels

New

Customer calls shortened to the best moments
Magic highlight

New

Let Dovetail find key moments, while staying in control
Magic cluster
Classify highlights into themes, in one click
Magic redact

New

Redact transcripts, blur video, and silence audio

Not quite magic (but still important)

All customer data is securely stored and processed in-house, enabling you to benefit from automation without worrying your data is used to train third party models.

We don’t use customer data to train models—we run our own pre-trained models

We select a model for the task at hand—whether that’s summarizing or classifying

All models run in our own infrastructure, so no data ends up elsewhere

Sign up to try Dovetail magic

Sign up to try Dovetail magic

Start free

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