Nikki Anderson

User Research Lead & Instructor

Human problem detective and dog-petter.

Use a job atlas to share your JTBD Research

Getting started with Jobs to be Done

Diving into research design 101

How to triangulate data from multiple sources in user research

How to write an unbiased and conversation-starting discussion guide

How to plan a successful remote mobile usability test (and avoid nightmares)

Better together: a mixed methods approach to user research

How to get honest feedback on your designs

UXR Maturity: move to a more advanced level in your org

How to prepare for a UXR interview as a hiring manager

How to prepare for a UXR job interview as a candidate

How to use mixed media to level-up your UX research reports

How to write an executive summary people will read

The right way to structure a UX research report

How to conduct user research in an agile environment

Field guide for the time-poor: How to conduct lean and unbiased research

Usability vs preference—what’s more important?

How to move from qualitative data to actionable insights

How to create and analyze open-ended survey questions

Top techniques to level up your qualitative research interviews

How to synthesize data like a pro through affinity diagramming

Streamline your user research process in seven simple steps 

Dealing with impostor syndrome as a user researcher

How to create a powerful research presentation

These are the business metrics every user researcher should know