Unlock an enterprise-ready user research tool
From interview to insight, Dovetail’s customer intelligence platform helps enterprises analyze qualitative data and uncover patterns to make confident, data-driven decisions at scale.
The ROI of Dovetail
Examine the business benefits, cost savings, and ROI achieved by large organizations that use Dovetail for customer intelligence.
236%
Return on investment
$2.27M
Present value
$1.59M
Net present value
6 months
Under 6 months payback
Transcription and analysis
Automatically transcribe your research and let AI tag sentiment. Highlight and categorize key text with tags, then map your highlights as a team to uncover patterns and insights.
Collaborate on customer insights
Dovetail’s AI-driven UX research tool helps to make analysis a team sport by uncovering themes across your highlights and tags.
Quantify your impact
Understand the impact of your user research interviews with metrics on insights and files. Aggregate data shows you the internal engagement of your insights, enabling you to have a voice in facilitating change.
Store your insights
Store and track insights across projects to uncover common patterns in your research.
Secure by design
We know how seriously you treat your customer data. That’s why we’ve built security into our AI tool for qualitative analysis, with the features and certifications to prove it.
HIPAA
Healthcare data is stored and processed in Dovetail’s HIPAA solution and is compliant with the standards set out in HIPAA.
GDPR & CCPA
We recognize the importance of adhering to regulations in advancing information security and privacy for citizens of the EU.
SOC 2 Type II
Our SOC 2 Type II report demonstrates the appropriate controls we have in place to mitigate risks related to security.
ISO 27001:2022
We are fully compliant with the international standard for information security management.
A whole new way to understand your customer is here
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