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GuidesPatient experienceUnlocking healthcare's future: AI innovations and insights

Unlocking healthcare's future: AI innovations and insights

Last updated

31 January 2024


Chloe Garnham

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Advances in AI technology are revolutionizing the healthcare industry and bringing in a new era of patient care. 

Medical professionals will be able to provide more accurate diagnoses, personalized treatments, and efficient symptom management, reducing patient wait times and improving the overall healthcare experience. Adopting AI in healthcare is a significant step towards achieving better patient outcomes, increasing diagnostic accuracy, and reducing medical errors.

Research by Statista predicts that AI’s global market share will be worth $188 billion US by 2030

Key vocabulary & AI subtypes

Artificial General Intelligence (AGI):

A much-debated, theoretical, advanced form of AI (also ‘general AI’) that would possess a human-level ability to understand, self-teach, and apply knowledge across diverse tasks.

Deep learning (DL):

DL involves multi-layer neural networks that simulate human learning, crucial in healthcare for medical image analysis and predictive analytics. DL's capability to process complex medical information enhances diagnostic accuracy and personalized treatment strategies, aligning with evolving healthcare technology.

Expert system (ES):

Expert systems are computer programs that imitate human experts' decision-making abilities. Rule-based expert systems automate conclusions based on specific conditions. They are commonly used in healthcare to simplify decision-making processes and ensure adherence to predefined rules. However, there's a shift towards simpler machine algorithms that are more adaptable and efficient and outperform traditional systems in scalability and integration into evolving healthcare landscapes.

Generative AI:

This type of AI focuses on creating models capable of generating new content, such as images, text, or other data. In healthcare, generative AI is revolutionizing medical imaging by generating synthetic images that aid in training and enhancing the performance of diagnostic models. Additionally, it generates synthetic data for research purposes, facilitating the development of novel treatments and interventions. The application of generative AI in healthcare underscores its potential to innovate and augment various medical research and practice aspects.

Human-in-the-loop control (HITL):

HITL control involves integrating human intervention into artificial intelligence systems, allowing individuals to review and influence outputs. In healthcare, this approach ensures professionals play a direct role in validating AI-generated insights, particularly in critical medical decisions, enhancing overall quality and reliability.

Natural language processing (NLP):

NLP empowers computers to understand and extract information from human language, making decisions based on the processed data. In healthcare, NLP is crucial in classifying clinical documents, conducting research, analyzing clinical notes, preparing reports, and transcribing patient interactions.

Large language models (LLMs):

Extremely powerful NLP models based on DL (such as ChatGPT) can understand and generate human-like text based on extensive training on large datasets.

Machine learning (ML):

Involves teaching machines to recognize patterns and make decisions by analyzing data sets. Machines improve their performance over time through experience gained from provided data. In healthcare, machine learning helps to make accurate predictions based on collected data.

Predictive AI:

Predictive AI analyzes historical data, identifies patterns, and predicts future events. It uses machine learning algorithms to assess large datasets and generate anticipatory insights. Predictive analysis tools powered by AI help identify potential health trends and early indicators in healthcare.


AI extends its influence into the realm of physical robots, particularly in surgery. AI-enabled robots intelligently collaborate with humans to perform more precise and minimally invasive procedures, ultimately enhancing patient outcomes.

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A brief timeline of AI in healthcare

Some of the most remarkable AI milestones for healthcare thus far include:

Benefits of AI in healthcare

AI has the potential to radically improve outcomes for patients and clinicians alike. 

Clinical efficiency and patient outcomes

  • Improved clinician efficiency: With the help of AI tools, medical professionals can be more productive when they spend less time on mundane tasks (such as transcription and recording doctor-patient interactions) and more time on diagnosing, treating, and managing patients.

  • Earlier diagnoses and precision treatment: By harnessing patient data's power, AI enhances the likelihood of early disease detection and contributes to more accurate and precise diagnoses of symptoms. This capability enables healthcare professionals to intervene at earlier stages, leading to more effective treatment strategies and improved patient outcomes.

  • Enabling remote care: The combination of AI technology with telemedicine has extended medical care to remote areas and conflict zones. While telemedicine typically involves video calls and online chats, incorporating AI technology can enhance efficiency and effectiveness by adding a layer of automation and data analysis. AI-powered sensors and wearable devices can also provide continuous patient monitoring. Additionally, AI-powered telemedicine can optimize resource allocation, allowing healthcare providers to prioritize and manage patient care more effectively in high-demand or resource-constrained environments.

  • Minimizing invasive procedures: AI reduces surgical invasiveness, improving patient recovery. In robot-assisted surgery, AI-driven systems enhance precision, incorporating real-time machine learning for accurate procedures and smaller incisions. Additionally, AI's analysis of medical imaging data in image-guided procedures aids surgeons in precise navigation, reducing the need for exploratory surgery. Beyond surgery, AI tools assist physicians in remotely monitoring patients, preventing readmissions, and offering virtual care for comprehensive healthcare.

  • Predicting global health issues: Sophisticated algorithms and predictive modeling of advanced AI systems can help predict future worldwide health issues, such as potential pandemics, before an outbreak becomes uncontrollable, posing an opportunity for public health authorities and policymakers to take proactive measures.

State-of-the-art diagnosis and treatment approaches

  • Enhanced accuracy and drug discovery: AI's transformative impact extends to diagnostic precision and drug discovery, with machine learning algorithms providing nuanced insights into pharmaceutical development, therapeutic relevance, and innovative drug design.

  • Clinician learning and standardization: AI-powered tools will be pivotal in advancing medical education, standardization, and elevating healthcare training.

  • Health accessibility and targeted clinical trials: AI-supported virtual hospitals and telehealth services are critical in expanding healthcare accessibility, particularly in remote or conflict-affected regions. Simultaneously, AI streamlines the complexities of clinical trial processes, optimizing the research and development of medical treatments for more targeted and efficient outcomes.

More patient-centric benefits and admin streamlining

  • Personalization: Much of AI’s vast potential lies in tailoring treatment plans and communication strategies, fostering a more relevant and engaging experience for each patient. For instance, in personalized healthcare with AI, cancer treatment plans are tailored to an individual's genetic profile. AI analyzes extensive genetic data to pinpoint unique mutations or biomarkers, guiding treatments like immunotherapies—it promises to boost treatment effectiveness and minimize side effects, optimizing overall care quality for the individual.

  • Medication adherence and patient engagement: AI-powered automation systems will enhance medication adherence through personalized patient device reminders, ensuring better tracking, understanding, and monitoring of medications and symptoms. Chatbots will provide crucial patient engagement and support, especially outside traditional medical settings.

  • Reducing administrative tasks: AI, equipped with machine learning and natural language processing, reduces the administrative workload on healthcare professionals. This streamlining allows medical staff to spend more time directly with patients, improving the overall quality of care.

Practical examples of AI in use right now:

AI is being increasingly used in the healthcare sector to improve efficiency, detect early-stage disease, and predict outcomes.Here are seven examples of AI in healthcare today: 

  1. Skin cancer detection: Using DL, AI can detect potentially cancerous skin lesions early.

  2. Alzheimer's screening: AI plays a crucial role in the analysis of standard tests conducted for the early identification of Alzheimer's disease.

  3. Improving medical notes: Some physicians are adopting ChatGPT-4 to enhance the quality and accuracy of their medical notes.

  4. Predicting heart attacks and strokes: In patients with known or suspected heart disease, AI image scanning is a strong independent predictor of adverse outcomes, such as heart failure, heart attack, or stroke

  5. CT patient positioning: AI-enabled cameras and neural network technology assist in ensuring accurate patient positioning for CT exams, reducing the need for rescanning and saving time and resources.

  6. DL for outcome prediction: The application of deep learning is leveraged to predict patient outcomes, contributing to more personalized, scalable, and effective healthcare.

  7. Improved surgery: Robot-assisted minimally invasive surgery (RAMIS) is advancing and allows for minimally invasive procedures using safety and technical upgrades, such as enhanced surgical precision and tremor filtering.

Ethical implications of using AI in healthcare

While AI holds promising opportunities in healthcare, it’s accompanied by numerous challenges and concerns. The ethical considerations surrounding the widespread adoption of AI are particularly critical for this sector. It’s imperative to build AI systems that are ethical, safe, and trustworthy.

Key concerns and considerations include

Patient safety:

Patient safety is paramount in using AI in healthcare. Ensuring patients' physical and mental well-being must always be the top priority. Implementing AI requires rigorous quality checks for all tools and processes, with human oversight (HITL) to avoid viewing AI as a universal remedy.


While AI is expected to enhance accuracy, many tools are still in their early stages. The reliability of AI tools compared to human analysis isn’t guaranteed. Highly skilled professionals must continue to play a vital role in fact-checking these systems and overseeing the role of AI in healthcare.

Job displacement:

As AI tools advance, there is a potential for them to take on tasks currently performed by humans. Preventing widespread job displacement and ensuring the value of healthcare workers' essential roles is crucial. Striking a balance acknowledging AI's benefits without undervaluing human contributions is essential.


Concerns exist about AI systems' potential overintelligence and trustworthiness over time. Incorporating human checks (HITL) into AI tools can help embed necessary checks into their design, assuring ongoing reliability.

Informed consent:

Regarding patient data, obtaining informed consent is essential. Safely using patient data to prevent leaks, hacking, and misuse is critical. Transparent communication and robust consent mechanisms are vital components of ethical AI practices.

Algorithmic bias:

Algorithmic bias in healthcare, especially related to race, gender, and sexual orientation, is a significant concern. It stems from the training data provided to algorithms, reflecting inherent human biases. These biases may inadvertently perpetuate existing disparities in healthcare. To address this, it is crucial to thoroughly understand and proactively tackle the biases present in the data used to train algorithms. Implementing robust testing, diverse dataset curation, continuous monitoring, and collaboration with ethicists and healthcare professionals is essential. These efforts aim to ensure fair and equitable healthcare outcomes for all individuals, shedding light on the interconnected relationship between human biases and algorithmic decisions.

Remote healthcare services, such as virtual hospitals, are expected to be utilized more frequently this year. We can also expect to see more advanced diagnostic technologies and preventative care.

AI trends to watch:

  • Virtual hospitals: Virtual hospitals prove vital in conflict zones and remote areas. Using telemedicine, they can offer safe remote medical services, optimizing consultations and treatment plans where traditional healthcare may falter. AI enhances telehealth, facilitating efficient diagnosis and monitoring. This synergy bridges remote healthcare gaps and promises to address vaccination challenges in hard-to-reach regions.

  • Predictive analytics: AI-driven algorithms are expected to be increasingly used for predictive analytics in global health and individual healthcare to prevent future pandemics and illnesses.

  • Preventative healthcare: The increasing predictability of health-related incidents enables more informed decision-making, ultimately enhancing patient outcomes. As the ability to foresee potential health issues improves, integrating preventive measures becomes even more crucial in shaping a proactive and patient-centric approach to healthcare.

  • Telehealth and remote monitoring: Telehealth and remote monitoring are poised to play increasingly significant roles. Beyond virtual hospitals, integrating AI-enabled wearables is expected to lead to more extensive remote monitoring of higher-risk patients by physicians. This proactive approach aims to prevent unnecessary admissions and readmissions to medical centers, ensuring early detection of critical situations. The ongoing advancement of telehealth and remote monitoring reflects a broader trend toward leveraging technology to enhance patient care, fostering a healthcare landscape prioritizing accessibility, efficiency, and early intervention.

  • Health chatbots: Health chatbots will play an expanding role, enhancing patient engagement, promoting medication adherence, and facilitating symptom monitoring. Through NLP technology, chatbots can interact with patients, address common queries, direct to educational content, provide timely reminders, and escalate concerns to a human when necessary. Integrating health chatbots reflects a broader effort to leverage technology for improved patient communication and support.

  • Mental health support: AI-powered mental health platforms may provide care via wearables and chatbots to offer forms of cognitive behavior therapy, advice, and more. Additionally, sentiment analysis integrated into these systems could assess patients' emotional well-being, providing timely notifications to physicians when intervention is required. The use of AI in mental health support reflects a growing trend toward leveraging technology to provide accessible and proactive mental health care

What is the future of AI in healthcare?

The integration of AI in healthcare is a promising development that has the potential to revolutionize clinical practices, treatment methodologies, and global healthcare outcomes. With AI's expanding influence in healthcare, we can expect significant changes in the industry and the roles of healthcare professionals. 

From diagnostics and early disease detection to remote care and precision surgery, AI can expedite processes, enhance efficiency, improve patient outcomes, and elevate healthcare to new heights. However, the safe and ethical implementation of AI tools in healthcare is paramount. 

We must ensure that AI adheres strictly to principles of safety, ethics, and trustworthiness to unlock its full potential for the benefit of patients and healthcare practitioners. By doing so, we can reap the enormous benefits of AI while mitigating any potential risks. The integration of AI in healthcare holds vast promise, and we must work toward its ethical and secure implementation to realize its full potential.

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