Import data from UserTesting

You can export data from UserTesting for analysis in Dovetail.

If you use transcripts in UserTesting, these can be exported as a CSV file and imported into Dovetail for you to analyze.

From the Study view:

1. Click Options.

2. Click Export to Excel.

From the Video player:

1. Click the share / export icon in the video controls in the player.

2. Click Export to Excel.

UserTesting should start to download a CSV file with your transcripts.

Once you have the CSV file of your transcripts from UserTesting, you can import this file to create new notes in Dovetail. Inside a project, click a Notes View, then:

1. Click Import.

2. Click Create notes from a spreadsheet.

3. Choose the .csv file you downloaded from UserTesting.

You can then map any columns from UserTesting as a title for your notes, along with any additional fields.

You can also download video recordings from UserTesting and store these in Dovetail alongside your transcripts.

To download a video recording:

1. Click the share / export icon in the video controls in the player.

2. Click Download video

Once downloaded, you can then upload your video to Dovetail.