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Help centerMake sense of your data

Make sense of your data

There is so much customer data - interviews, support requests, surveys, calls, NPS, PDFs. If you're building something, you know that hidden in that data are the insights you need to make better products. Learn how to use projects to surface key moments and understand trends in your data.

Articles


Setting up a project

Setting up a project

Projects are the main containers for housing related data in Dovetail.

Last updated12 November 2023
Read time3 min

 Create notes and import data

Create notes and import data

Notes can contain text, images, audio, video, tables, transcripts, and more!

Last updated21 February 2024
Read time6 min

Edit notes and transcripts

Edit notes and transcripts

Edit and update how notes are formatted in your project.

Last updated4 February 2024
Read time3 min

Surface themes with highlights

Surface themes with highlights

Connect your findings by highlighting key moments and grouping them under tags.

Last updated12 February 2024
Read time4 min

Quantify data with charts

Quantify data with charts

Last updated2 October 2023
Read time4 min

Using Dovetail AI

Using Dovetail AI

Streamline your process with Dovetail AI.

Last updated28 February 2024
Read time1 min

Your customer insights hub

Turn data into actionable insights. Bring your customer into every decision.

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