Analyze customer data. Manage and share insights. Build products people love.
Turn customer data into needs and pain points. Transcribe, analyze, and uncover themes fast.
Store and search years of research in one place. Give stakeholders everything they need to make better decisions.
Expand research across your organization with customization, security, and compliance features built with enterprise in mind.
Turn customer data into needs and pain points. Transcribe, analyze, and uncover themes fast.
Get Dovetail freeStore and search years of research in one place. Give stakeholders everything they need to make better decisions.
Get Dovetail freeExpand research across your organization with customization, security, and compliance features built with enterprise in mind.
Get Dovetail freeFrom customer interviews to product feedback, Dovetail helps you uncover insights with fast, accurate, and flexible software that works for all teams.
Get started by importing existing findings from all of your files and folders all at once from Google Drive, Zoom, and more.
An advanced speech engine for reliable transcripts across topics, industries, and accents.
Select and highlight paragraphs, sentences, or words to categorize with tags.
An advanced speech engine for reliable transcripts across topics, industries, and accents.
Use canvas to affinity map highlights as a team and find themes together.
Identify themes and key takeaways in your data with sentiment analysis, thematic classification, and summarization.
Import, analyze, and store your files, presentations, images, videos, and other documents.
Visualize your data in a quantitative manner using our 4 different chart layouts.
Create custom fields to organize data by key attributes like name, age, and more.
Add a readme to capture your goals, hypotheses, research plan, and other useful context.
Select multiple notes, tags, and insights, and edit them at all once.
Add specialized or context-specific words to expand your transcription’s vocabulary.
Automatically detect multiple speakers from your file. Add and rename speakers.
Follow along with your video transcript while you listen to the recording.
Search text in videos, documents, and files to find exactly what you’re looking for.
Redact, split monologues, and tidy transcripts with full text editing capabilities.
Support for standard file formats including MP4, MOV, MPEG, MP3, M4A, and more.
Machine learning automatically tags sentences for you in over 12 different languages.
Scale and standardize research across your organization. Empower your entire organization to bring your customer into every decision.
Standardize research across your organization by setting up project templates that includes fields, tags, and more.
Manage user roles and control individual permissions on folders and projects to protect confidentiality or participant privacy.
Quickly grant access to folders, projects, tag boards, and extensions by user groups that you create and manage.
Single sign-on support via OpenID Connect, available in leading identity providers.
Create global tag boards and fields that span projects across your workspace.
Add a readme to capture your goals, hypotheses, research plan, and other useful context.
Stay up to date with the latest project changes with email notifications.
Invite unlimited stakeholders to consume your customer insights at no extra cost (on some plans).
Measure engagement and demonstrate the impact of insights in your team.
Help your team convince stakeholders and bring them along the journey with easy to surface research insights.
Connect insights straight back to the source by referencing evidence like notes, tags, and video highlights.
Stream a playlist of all video and audio highlights for any of the tags created.
Share insights with stakeholders who don’t yet have a Dovetail account.
Discuss customer data and insights, and agree on the next steps as a team.
Measure engagement and demonstrate the impact of insights in your team.
Select and highlight paragraphs, sentences, or words to categorize with tags.
Explore the contents of your presentations and reports to find the insights you need.
Import content from Google Drive and Zoom, and embed Figma, Miro, and more.
Visualize your data in a quantitative manner using our 4 different chart layouts.
Visualize your data in 5 different views; board, table, canvas, grid, and list layouts.
Curate content and notify relevant stakeholders in your custom home.
Present insights on the big screen with a beautiful presentation mode and public sharing.
Store customer research, feedback, and insights in one place and empower your team to put the customer first.
Control the stakeholder experience by customizing your workspace home, providing instructions, or featuring specific projects.
Explore the contents of your presentations and reports to find the insights you need.
Connect insights straight back to the source by referencing evidence like notes, tags, and video highlights.
Managers can set up and configure feeds for the team to help surface new and noteworthy content to decision makers.
Invite unlimited stakeholders to consume your customer insights at no extra cost (on some plans).
Search text in videos, documents, and files to find exactly what you’re looking for.
Use projects how you like—disable and reorder notes, tags, insights, highlights, and charts.
Visualize your data in a quantitative manner using our 4 different chart layouts.
Preview links from the tools you use including Figma, Google Docs, Vimeo and more.
Present insights on the big screen with a beautiful presentation mode and public sharing.
Stream a playlist of all video and audio highlights for any of the tags created.
Build your company-wide insights hub to scale knowledge across your organization and get your whole team involved.
Use canvas to affinity map highlights as a team and find themes together.
Use projects how you like—disable and reorder notes, tags, insights, highlights, and charts.
Stay up to date with the latest project changes with email notifications.
Discuss customer data and insights, and agree on the next steps as a team.
Preview links from the tools you use including Figma, Google Docs, Vimeo and more.
Give your findings the attention they deserve by putting them where your stakeholders are with integrations including Notion, Confluence, and Productboard.
Welcome stakeholders by featuring specific projects or providing instructions.
Invite unlimited stakeholders to consume your customer insights at no extra cost (on some plans).
Add a readme to capture your goals, hypotheses, research plan, and other useful context.
Create custom fields to organize data by key attributes like name, age, and more.
Set up custom fields across your workspace to add structure and get your team started sooner.
Create global tag boards and fields that span projects across your workspace.
Standardize how you conduct customer interviews, usability testing, and more.
Measure engagement and demonstrate the impact of insights in your team.
Maintain traceability with references to evidence collected during analysis.
Connect insights straight back to the source by referencing evidence like notes, tags, and video highlights.
Explore the contents of your presentations and reports to find the insights you need.
Tell a compelling narrative with multi-column layouts, videos, images, and sticky notes.
Use projects how you like—disable and reorder notes, tags, insights, highlights, and charts.
Stream a playlist of all video and audio highlights for any of the tags created.
Preview links from the tools you use including Figma, Google Docs, Vimeo and more.
Present insights on the big screen with a beautiful presentation mode and public sharing.
Measure engagement and demonstrate the impact of insights in your team.
Our platform is backed by industry-standard security, reliability, and privacy controls to ensure that your data is available and secure.
Single sign-on support via OpenID Connect, available in leading identity providers.
Manage user roles and control individual permissions on folders and projects to protect confidentiality or participant privacy.
New workspaces can choose to host their data in Europe or the United States to comply with local data regulations.
Established mitigation of risks related to security, availability, and confidentiality.
Our optional HIPAA solution provides access controls and features to help manage PHI, such as advanced restrictions on sharing, access, and data exporting.
All data is encrypted in transit via TLS 1.2 and at rest with AES-256 encryption.
Ability to provide and revoke access to roles, and manage active user sessions.
Leverage domain-restricted sign up to provision user accounts as they need access.
Restrict user provisioning to verified email addresses at your approved domains.
Dovetail adheres to the EU’s GDPR legislation on storage and deletion of user data.
Regular data backups, testing, and encryption, along with other cloud security techniques.
Here are some important resources about our legal, security and privacy policies to help get you started with Dovetail.
Security, reliability, privacy, and compliance is at the heart of everything we do at Dovetail. Your data’s safety and privacy are woven into our daily processes. Visit our trust center for details, real-time monitoring, and supporting documentation including SOC2 Type II, HIPAA, and Penetration tests.
See trust centerOur dedicated customer success team is here to help build solutions, support change management, and scale your organization’s practice.
Customer Success Manager
Customer Success Manager
Customer Success Manager
Customer Success Manager
Our invite-only Slack is where you build products people love alongside leading teams. Get support, share ideas, and figure things out together.
Request an invitation to the Dovetail Champions Slack.
See how other organizations around the globe are scaling knowledge and insights within their teams.
Research Operations Principal
"Bringing our stakeholders closer to the research process is an ongoing initiative for our research team; we believe it's an activity that everyone can participate in. That's what Dovetail allows us to do in a big way."
Technology
San Francisco, USA
6,000+
Lead Researcher
"Simply put, Dovetail enables collaborative work. It also gives us the opportunity to use, analyze, and re-use data to pull together stories, which is time-saving and really valuable."
Technology
Sydney, Australia
8,000+
Head of New Product Design
"As we’ve grown the projects inside of Dovetail, we’ve grown awareness internally. Now, more people are interested in participating. It's nice for people outside the core team contribute research to the larger organization."
Publishing
Brighton, USA
600+
Cytiva
Dovetail makes UX research analysis so much easier. My colleagues outside of the UX team are more empathetic to our users after seeing the video clips from Dovetail.
zevDesk
Thanks Dovetail for helping me drive customer understanding in my product team and making my job as a solo researcher better.
Gartner
Dovetail is easy and intuitive to use. It has helped me be a better researcher and envision new ways of conducting and structuring research.
Lighthouse
Dovetail is intuitive and has great features. It really helps me organize research data, and share and collaborate.
Change.org
The features offered are amazing. Analysis and repository is something I wish I knew about, or had access to, earlier in my research career.
Smart
Great UI, UX for video managment, tag management, and having 85+% accurate transcription is super helpful in research analysis!
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