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Jess Nichols

User Research Leader and Experience Strategist

Strategic researcher and bourbon nerd.

Step by step guide overview to the qualitative research process

Step by step guide overview to the qualitative research process

The qualitative research process, end-to-end

11 common challenges you face as a researcher

Illustration of a group of people opening up a magical suitcase of research.

Illustration of a group of people opening up a magical suitcase of research.

How to claim your stake in research

Illustration of Dovetails's Jess Nichols and Academy Xi's Eric Lutley sitting down to chat about qualitative research.

Illustration of Dovetails's Jess Nichols and Academy Xi's Eric Lutley sitting down to chat about qualitative research.

Using qualitative research to make an impact

Illustration of a researcher looking through participant profiles.

Illustration of a researcher looking through participant profiles.

Research participants: What does good look like?

Leverage tested research conversations techniques and maximize the output and potential for insights.

Leverage tested research conversations techniques and maximize the output and potential for insights.

Tips for having research conversations

What is a user researcher and what do they do?

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