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The fastest way to understand your customer

Turn calls, docs, and user feedback into insights, like magic. Create a single source of truth for customer knowledge.

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Customer calls screenshot

Connecting the world’s greatest companies to their customers

Fast analysis

Turn data into decisions, in minutes

Get the signal from the noise. Dovetail turns messy customer data into actionable insights at light speed. We give everyone the power to research like a pro.

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Magic transcribe

Accurate transcription in over 40 languages—with speaker detection.

Magic highlight

AI suggestions for key moments in video calls.

Magic cluster

AI-powered thematic classification on canvas.

Magic summarize

Get timestamped summaries of transcripts and feedback

“To be able to see a user’s face, hear their voice, and sense their emotion when they’re talking—is incomparable.”

Becky White

Head of Design Research

Discover insights

Find answers instantly with magic search

The answer already exists. Dovetail’s powerful search makes it possible to find it. Empower your whole team with data-backed decisions, faster than ever before.

“Dovetail instantly reduced my workload from 100 hours down to 10 to share out customer insights.”

Eric Liu

Product Manager

Drive action

Align the team behind real customer problems

Stop siloed work and guesswork. Dovetail makes insights instantly accessible. Connect your team with real customer problems, build empathy, and drive innovation.


Powering decisions at the Fortune 100

A scalable and secure solution trusted by the world’s leading organizations. Build a culture of customer-centricity.


Magic redact

Protect data privacy by blurring video, audio, and text.

Simple storage

Organize work by team or project with folders.

Global tags

Build a shared knowledge base with shared tags.

Templated projects

Standardize research across your organization with shared templates.

Integrates with your tools

Integrate Dovetail with your team's tools to create a powerful insights hub that fits seamlessly with the way you work.

For designers

Explore customer needs and create human-centered experiences that users love.

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For researchers

Inspire and influence your stakeholders with deep customer insights.

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For product managers

Turn your customer conversations into insights your team will get behind.

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For sales people

Turn sales conversations into actionable insights and nail your next pitch.

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The future of customer insights is fast
flexible and yours for free

The future of customer insights is fast flexible and yours for free

Get Dovetail freeBook a demo


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