The platform that scales with your team
Empower everyone to make better decisions and move work forward with the customer insights platform trusted by the Fortune 500.
Tailor the experience for your team
Standardize insights management across your organization and customize the Dovetail experience for stakeholders.
Custom home
Control the stakeholder experience by customizing your workspace home, providing instructions, or featuring specific projects.
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Custom templates
Standardize research across your organization by setting up project templates that includes fields, tags, and more.
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Saved searches (coming soon)
Set up custom saved searches for your team and facilitate speedy discovery of relevant insights for stakeholders.
Custom data retention
Configure auto-deletion of original videos without losing the video highlights, on custom time periods.
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Engagement analytics
Measure the impact of research and understand who on your team is engaging with insight metrics and workspace analytics.
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Workspace analytics
Track the output of your team’s research in Dovetail over time across projects, notes, highlights, tags and insights.
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Access control
Manage user roles and control individual permissions on folders and projects to protect confidentiality or participant privacy.
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User groups
Quickly grant access to folders, projects, tag boards, and extensions by user groups that you create and manage.
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Single sign-on
Single sign-on support via OpenID Connect, available in leading identity providers.
Learn moreSurface research insights in the tools your stakeholders use with Slack, Atlassian, Notion, and Zapier integrations.
Browse integrations
Slack
Share customer insights, get updates about changes in your projects, and receive notifications—all via Slack.
Confluence
Connect Dovetail and Confluence to see rich embeds of customer insights within your pages.
Notion
Post research in Notion with rich previews so everyone has context of the project.
Trello
Give visibility to insights on your team’s Trello board and make organizing and prioritizing easier.
Jira
Surface insights within Jira issues and give context to the team’s feedback management, bug reports, or support tickets.
Zapier
Unlock powerful workflows and automations based off triggers and actions with the thousands of apps on Zapier’s platform.
Certifications
We’re committed to ensuring security and compliance. We’re GDPR-ready and have SOC 2 Type II and HIPAA certification.
GDPR
We recognize the importance of adhering to regulations in advancing information security and privacy for citizens of the EU.
SOC 2 Type II
Our SOC 2 Type II report demonstrates the appropriate controls we have in place to mitigate risks related to security.
HIPAA
Healthcare data is stored and processed in Dovetail’s HIPAA solution and is compliant with the standards set out in HIPAA.
Our customers
See how other organizations around the globe are scaling knowledge and insights within their teams.
Support that scales with you
Customer success
Your dedicated customer success manager is here to help build solutions, support change management, and scale your team’s practice.
Our Help Center
Access our detailed knowledge base to get started, learn tips, and stay up to date with the latest from Dovetail.
Premium resources
Receive additional guidance and get your questions answered with tailored webinars, resources, and our global support team.
Talk to an expert
Book a time with our sales team to learn how other companies have used Dovetail to scale the impact of customer insights.