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The platform that scales with your team

Empower everyone to make better decisions and move work forward with the customer insights platform trusted by the Fortune 500.

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Atlassian
Canva
Shopify
VMWare
Universal Music
Volkswagen

Tailor the experience for your team

Standardize insights management across your organization and customize the Dovetail experience for stakeholders.

Custom home

Control the stakeholder experience by customizing your workspace home, providing instructions, or featuring specific projects.

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Custom templates

Standardize research across your organization by setting up project templates that includes fields, tags, and more.

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Feeds

Managers can set up and configure feeds for the team to help surface new and noteworthy content to decision makers.

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Custom data retention

Configure auto-deletion of original videos without losing the video highlights, on custom time periods.

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Engagement analytics

Measure the impact of research and understand who on your team is engaging with insight metrics and workspace analytics.

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Workspace analytics

Track the output of your team’s research in Dovetail over time across projects, notes, highlights, tags and insights.

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Access control

Manage user roles and control individual permissions on folders and projects to protect confidentiality or participant privacy.

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User groups

Quickly grant access to folders, projects, tag boards, and extensions by user groups that you create and manage.

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Single sign-on

Single sign-on support via OpenID Connect, available in leading identity providers.

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SCIM

Automate user provisioning, management, and deactivation in your workspace with the System for Cross-domain Identity Management.

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Insights where your team works

Surface research insights in the tools your stakeholders use with Slack, Atlassian, Notion, and Zapier integrations.

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Slack

Share customer insights, get updates about changes in your projects, and receive notifications—all via Slack.

Confluence

Connect Dovetail and Confluence to see rich embeds of customer insights within your pages.

Notion

Post research in Notion with rich previews so everyone has context of the project.

Trello

Give visibility to insights on your team’s Trello board and make organizing and prioritizing easier.

Jira

Surface insights within Jira issues and give context to the team’s feedback management, bug reports, or support tickets.

Zapier

Unlock powerful workflows and automations based off triggers and actions with the thousands of apps on Zapier’s platform.

Certifications

We’re committed to ensuring security and compliance. We’re GDPR-ready and have SOC 2 Type II and HIPAA certification.

GDPR

We recognize the importance of adhering to regulations in advancing information security and privacy for citizens of the EU.

SOC 2 Type II

Our SOC 2 Type II report demonstrates the appropriate controls we have in place to mitigate risks related to security.

HIPAA

Healthcare data is stored and processed in Dovetail’s HIPAA solution and is compliant with the standards set out in HIPAA.

Our customers

See how other organizations around the globe are scaling knowledge and insights within their teams.

Canva Pro Any Device

Dovetail helps Canva empower the world to design, one customer insight at a time

The research specialty at this online design and publishing tool uses Dovetail to achieve their mission of empowering the world to design.

Software Development
Sydney, Australia
2,000+

Support that scales with you

Customer success

Your dedicated customer success manager is here to help build solutions, support change management, and scale your team’s practice.

Our Help Center

Access our detailed knowledge base to get started, learn tips, and stay up to date with the latest from Dovetail.

Premium resources

Receive additional guidance and get your questions answered with tailored webinars, resources, and our global support team.

Talk to an expert

Book a time with our sales team to learn how other companies have used Dovetail to scale the impact of customer insights.


Your customer insights hub

Turn data into actionable insights. Bring your customer into every decision.

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