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The platform that scales with your team

Empower everyone to make better decisions and move work forward with the customer insights platform trusted by the Fortune 500.

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Tailor the experience for your team

Standardize insights management across your organization and customize the Dovetail experience for stakeholders.

Custom home

Control the stakeholder experience by customizing your workspace home, providing instructions, or featuring specific projects.

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Custom templates

Build on existing work instead of starting from scratch by creating project templates, workspace tag boards, and workspace-wide fields.

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Saved searches (coming soon)

Set up custom saved searches for your team and facilitate speedy discovery of relevant insights for stakeholders.

Custom data retention

Configure auto-deletion of original videos without losing the video highlights, on custom time periods.

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Engagement analytics

Measure the impact of research and understand who on your team is engaging with insight metrics and workspace analytics.

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Workspace analytics

Track the output of your team’s research in Dovetail over time across projects, notes, highlights, tags and insights.

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Access control

Manage user roles and control individual permissions on folders and projects to protect confidentiality or participant privacy.

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User groups

Quickly grant access to folders, projects, tag boards, and extensions by user groups that you create and manage.

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Single sign-on

Connect your identity provider for user authentication and provisioning. Supports Google, Okta, Microsoft, OneLogin, and more.

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Insights where your team works

Surface research insights in the tools your stakeholders use with Slack, Atlassian, Notion, and Zapier integrations.

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Share customer insights, get updates about changes in your projects, and receive notifications—all via Slack.


Connect Dovetail and Confluence to see rich embeds of customer insights within your pages.


Post research in Notion with rich previews so everyone has context of the project.


Give visibility to insights on your team’s Trello board and make organizing and prioritizing easier.


Surface insights within Jira issues and give context to the team’s feedback management, bug reports, or support tickets.


Unlock powerful workflows and automations based off triggers and actions with the thousands of apps on Zapier’s platform.


We’re committed to ensuring security and compliance. We’re GDPR-ready and have SOC 2 Type II and HIPAA certification.


We recognize the importance of adhering to regulations in advancing information security and privacy for citizens of the EU.

SOC 2 Type II

Our SOC 2 Type II report demonstrates the appropriate controls we have in place to mitigate risks related to security.


Healthcare data is stored and processed in Dovetail’s HIPAA solution and is compliant with the standards set out in HIPAA.

Our customers

See how other organizations around the globe are scaling knowledge and insights within their teams.



Atlassian’s world-class research teams set the standard when it comes to customer closeness. Here’s how Dovetail helps

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Support that scales with you

Customer success

Your dedicated customer success manager is here to help build solutions, support change management, and scale your team’s practice.

Our Help Center

Access our detailed knowledge base to get started, learn tips, and stay up to date with the latest from Dovetail.

Premium resources

Receive additional guidance and get your questions answered with tailored webinars, resources, and our global support team.

Talk to an expert

Book a time with our sales team to learn how other companies have used Dovetail to scale the impact of customer insights.

Dovetail, your insights hub

Translate your data into insights and bring your customer into every decision. Try for free.

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