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Sales Development Representative

Dovetail is the world’s leading customer insights hub, helping thousands of teams build better products. From user feedback and customer interviews to support tickets and sales calls, Dovetail helps you uncover insights fast—no matter the method. Driven by ambition and innovation, the Dovetail team is customer-obsessed and on a mission to help the world improve the quality of every thing. Join the ranks of Atlassian, The New York Times, Spotify, Universal, Porsche, Starbucks, and thousands more as they put their customer first with Dovetail and improve the quality of their thing.

Founded in 2017 by Benjamin Humphrey and Bradley Ayers, Dovetail has 100+ employees across offices in Sydney and San Francisco.

Who you’ll work closely with

Kevin Ellison
Sales Manager
Noah Isibor
Account Executive
Alex Younes
Head of Sales

What you’ll do

  • Generate new Enterprise business. You'll engage with prospects, free users, and existing accounts to help them understand the value of Dovetail and move them forward in our sales process, generating qualified pipeline of new business for Account Executives.

  • Help write the playbook for outreach. You'll help build the motion for sales development within all of our channels from the ground up. You'll partner with the Sales team to improve our tooling and data enrichment capabilities to inform our sales development efforts.

  • Provide prospects with a great experience through a consultative approach. Your interaction and engagement with prospects will be at a critical and influential stage of their relationship with Dovetail. You'll work to ensure that prospects feel supported and leave every interaction with an amazing impression of Dovetail.

  • Become a Dovetail expert. You'll develop intimate knowledge of how Dovetail works, what Dovetail is capable of, and an understanding of the market so that you can effectively help our prospects.

Your background

  • Experience in outbound sales. Some prospecting skills, experience with cold calling, emailing, sequencing campaigns, and social is a plus.

  • Experience outperforming in a high-growth sales environment. Ideally, you would have also contributed to an early-stage sales team, preferably in a B2B SaaS.

  • Excellent, concise communicator. You can easily convey your thoughts, opinions, and feelings with customers and teammates.

  • A great attitude. The right attitude towards a sense of urgency, risk, and ambiguity that naturally comes with working at an early-stage startup.

At Dovetail, we’re passionate about building and fostering an environment where every team member feels supported and valued. We celebrate individualism, welcoming everyone to show up as their authentic selves every day. It’s no secret that diversity builds the best teams, large or small, so we highly encourage applications from people who identify as part of an under-represented group. Please take a peek at Dovetail’s commitment to Program 50/50 and hear why we’re officially a Great Place to Work on our careers page for more info!

Compensation Range: $75,000 base salary. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits.

All roles
San Francisco, California
Full time
Revenue
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Benefits

Equity for everyone

Everyone’s an owner at Dovetail—receive equity options along with a competitive base salary.

Doveclubs

Find your people. From running to go-karting, bouldering to surfing, there is a club for everyone.

Equal parental leave

We offer an inclusive framework of 20 weeks equal paid leave to support new parents.

Modern and pet friendly offices

Bring your pooch to our modern, ergonomic offices, plus enjoy organized monthly events.

Flexible work life balance

Whether you're a parent, student, or juggling a million things, we get it. While we're an office-first culture, we work together to make your schedule work for you.

Develop and grow

Take a course, attend a lunch and learn, or head to a conference! We love to support you any way we can.

Extra paid days off

Enjoy ad-hoc ‘KitKat days’ to take a step back and spend it however you like.

Health is wealth

We cover 100% of the premium plans for medical, dental and vision. Plus, have access to Uprise (Employee Assistance Program) for you and your family.

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team

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