Join thousands of product people at Insight Out Conf on April 11. Register free.

Try for free

Nested folders beta

Introduction and guide for users participating in Dovetail's beta testing for nested folders.

About the beta

This beta program entails turning on a new feature in your current Dovetail workspace which will allow you to create folder hierarchy. This change will be visible to everyone in your workspace and can be reverted at anytime throughout the beta.

What to expect

You will notice that the Projects page looks slightly different now, but don't worry, your existing folders and projects will still be organized the way you had them before the beta, but you will now have the ability to reorganize them using subfolders.

If you wish to opt-out of the beta, simply let us know and we can revert your folders to their original state by flattening them into single folders. Please note that we are unable to guarantee that your folders and projects will revert exactly how they were before they beta, due to any adjustments that were made to your folder structure during it.

During beta

What do I need to do?

You don't need to do anything outside of you would normally do within Dovetail. Each week, you will receive an email from us with suggestions to encourage you to explore the new functionality and discover more ways to benefit from it.

How can I give feedback?

  • Please use the Give feedback button at the top right of the Projects page if you have feedback you’d like to share with us at any time during the beta.

  • We will also be sending out 2 surveys via email to ask about your experience, one near the beginning and one near the end of the beta program.

To help us best understand and action your feedback, please share with us as much information as you can, including details about what you want to achieve and screenshots where possible.

How can I get urgent help if I have questions or come across issues?

Email us at beta@dovetailapp.com and we will get back to you as soon as we can. Please note that response time may be up to 24 hours due to timezone differences.

How do I opt-out of the beta program if it’s not working for me?

You can opt-out of the beta at anytime by reaching out to us at beta@dovetailapp.com.

Once you have opted out, we will revert your folders to their original state by consolidating them into single folders. Please be aware that we cannot guarantee an exact restoration of your folders and projects to their pre-beta state due to any adjustments made to your folder structure during the beta period.

After beta

At the end of the 3 week beta program, we will ask you to confirm if you’d like to continue with nested folders or if you’d to revert to the previous layout and single-level folder structure until nested folders is officially released.


Your customer insights hub

Turn data into actionable insights. Bring your customer into every decision.

Try for free

Product

InsightsAnalysisAutomationIntegrationsEnterprisePricingLog in

Company

About us
Careers8
Legal

© Dovetail Research Pty. Ltd.
TermsPrivacy Policy

Log in or sign up

Get started with a free trial


or


By clicking “Continue with Google / Email” you agree to our User Terms of Service and Privacy Policy