Get to deep customer insights in record time with new, purpose-built ML features. All while knowing your data is kept safe and sound.
Make sense of large amounts of data with speed by automatically clustering your highlights by theme in canvas.
Auto-summarize key takeaways from interviews, feedback, and customer data on the fly.
Automatically identify positive and negative sentiment in your transcripts and notes.
All customer data is securely stored and processed in-house, so you can integrate AI into your process seamlessly.
Our features are powered by tailored machine learning infrastructure, run privately on Amazon Web Services (AWS). We utilize models from open source providers and industry-leading companies like AI21.
Your data will not be sent to any external providers or be used to train models for other Dovetail customers. We utilize natural language processing, sentence embedding, and vector-based clustering.
Check out more features on the way to help improve the way you work.
Automatically remove Personal Identifying Information like faces, names, and more.
Uncovers trends in customer feedback, allowing you to proactively identify issues before they arise.
Stay tuned because something big is coming soon.
Read more from Dovetail about the technology that’s reshaping the world.