Contributors

Jean Kaluza

UX Researcher & Product Consultant

Skills

[Patient experience][Customer research][Employee experience][Market research][Product development][Research methods][Surveys][User experience (UX)]

About our editorial process

At Dovetail, our mission is to create and share trustworthy content that helps everyone improve the quality of everything. No complicated jargon or industry terminology. No content written by AI-powered robots. Just what you need to know when you need to know it. And most importantly, every word is checked by an expert before it’s published.

Our independent authors and reviewers include experienced UX researchers, product designers, market researchers, survey specialists, product managers, and more. You can be confident what you read here is relevant, accurate, and high quality.

Articles written by Jean
How Google is creating AI solutions for healthcare

27 November 2023

A guide to Human-Centered Design in healthcare

27 January 2024

How UX research facilitates human-centered design in healthcare

16 November 2023

How to design better user experiences for physicians

25 November 2023

Articles reviewed by Jean
3 ways to get more actionable feedback from your customers

21 August 2023

What are focus groups?

19 January 2023

What is cognitive bias?

5 September 2023

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