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Today’s businesses and institutions rely on data and analytics to inform their product and service decisions. These metrics influence how organizations stay competitive and inspire innovation. However, gathering data and insights requires carefully constructed research, and every research project needs a roadmap. This is where a research plan comes into play.
There’s general research planning; then there’s an official, well-executed research plan. Whatever data-driven research project you’re gearing up for, the research plan will be your framework for execution. The plan should also be detailed and thorough, with a diligent set of criteria to formulate your research efforts. Not including these key elements in your plan can be just as harmful as having no plan at all.
Read this step-by-step guide for writing a detailed research plan that can apply to any project, whether it’s scientific, educational, or business-related.
A research plan is a documented overview of a project in its entirety, from end to end. It details the research efforts, participants, and methods needed, along with any anticipated results. It also outlines the project’s goals and mission, creating layers of steps to achieve those goals within a specified timeline.
Without a research plan, you and your team are flying blind, potentially wasting time and resources to pursue research without structured guidance.
The principal investigator, or PI, is responsible for facilitating the research oversight. They will create the research plan and inform team members and stakeholders of every detail relating to the project. The PI will also use the research plan to inform decision-making throughout the project.
Create a research plan before starting any official research to maximize every effort in pursuing and collecting the research data. Crucially, the plan will model the activities needed at each phase of the research project.
Like any roadmap, a research plan serves as a valuable tool providing direction for those involved in the project—both internally and externally. It will keep you and your immediate team organized and task-focused while also providing necessary definitions and timelines so you can execute your project initiatives with full understanding and transparency.
External stakeholders appreciate a working research plan because it’s a great communication tool, documenting progress and changing dynamics as they arise. Any participants of your planned research sessions will be informed about the purpose of your study, while the exercises will be based on the key messaging outlined in the official plan.
Here are some of the benefits of creating a research plan document for every project:
Project organization and structure
Well-informed participants
All stakeholders and teams align in support of the project
Clearly defined project definitions and purposes
Distractions are eliminated, prioritizing task focus
Timely management of individual task schedules and roles
Costly reworks are avoided
The different aspects of your research plan will depend on the nature of the project. However, most official research plan documents will include the core elements below. Each aims to define the problem statement, devising an official plan for seeking a solution.
Specific project goals and individual objectives
Ideal strategies or methods for reaching those goals
Required resources
Descriptions of the target audience, sample sizes, demographics, and scopes
Key performance indicators (KPIs)
Project background
Research and testing support
Preliminary studies and progress reporting mechanisms
Cost estimates and change order processes
Depending on the research project’s size and scope, your research plan could be brief—perhaps only a few pages of documented plans. Alternatively, it could be a fully comprehensive report. Either way, it’s an essential first step in dictating your project’s facilitation in the most efficient and effective way.
When you start writing your research plan, aim to be detailed about each step, requirement, and idea. The more time you spend curating your research plan, the more precise your research execution efforts will be.
Account for every potential scenario, and be sure to address each and every aspect of the research.
Consider following this flow to develop a great research plan for your project:
Start by defining your project’s purpose. Identify what your project aims to accomplish and what you are researching. Remember to use clear language.
Thinking about the project’s purpose will help you set realistic goals and inform how you divide tasks and assign responsibilities. These individual tasks will be your stepping stones to reach your overarching goal.
Additionally, you’ll want to identify the specific problem, the usability metrics needed, and the intended solutions.
Know the following three things about your project’s purpose before you outline anything else:
What you’re doing
Why you’re doing it
What you expect from it
With your overarching project objectives in place, you can identify any individual goals or steps needed to reach those objectives. Break them down into phases or steps. You can work backward from the project goal and identify every process required to facilitate it.
Be mindful to identify each unique task so that you can assign responsibilities to various team members. At this point in your research plan development, you’ll also want to assign priority to those smaller, more manageable steps and phases that require more immediate or dedicated attention.
Once you have outlined your goals, objectives, steps, and tasks, it’s time to drill down on selecting research methods. You’ll want to leverage specific research strategies and processes. When you know what methods will help you reach your goals, you and your teams will have direction to perform and execute your assigned tasks.
Research methods might include any of the following:
User interviews: this is a qualitative research method where researchers engage with participants in one-on-one or group conversations. The aim is to gather insights into their experiences, preferences, and opinions to uncover patterns, trends, and data.
Field studies: this approach allows for a contextual understanding of behaviors, interactions, and processes in real-world settings. It involves the researcher immersing themselves in the field, conducting observations, interviews, or experiments to gather in-depth insights.
Card sorting: participants categorize information by sorting content cards into groups based on their perceived similarities. You might use this process to gain insights into participants’ mental models and preferences when navigating or organizing information on websites, apps, or other systems.
Focus groups: use organized discussions among select groups of participants to provide relevant views and experiences about a particular topic.
Diary studies: ask participants to record their experiences, thoughts, and activities in a diary over a specified period. This method provides a deeper understanding of user experiences, uncovers patterns, and identifies areas for improvement.
Five-second testing: participants are shown a design, such as a web page or interface, for just five seconds. They then answer questions about their initial impressions and recall, allowing you to evaluate the design’s effectiveness.
Surveys: get feedback from participant groups with structured surveys. You can use online forms, telephone interviews, or paper questionnaires to reveal trends, patterns, and correlations.
Tree testing: tree testing involves researching web assets through the lens of findability and navigability. Participants are given a textual representation of the site’s hierarchy (the “tree”) and asked to locate specific information or complete tasks by selecting paths.
Usability testing: ask participants to interact with a product, website, or application to evaluate its ease of use. This method enables you to uncover areas for improvement in digital key feature functionality by observing participants using the product.
Live website testing: research and collect analytics that outlines the design, usability, and performance efficiencies of a website in real time.
There are no limits to the number of research methods you could use within your project. Just make sure your research methods help you determine the following:
What do you plan to do with the research findings?
What decisions will this research inform? How can your stakeholders leverage the research data and results?
Next, identify the participants needed to complete the research and the resources required to complete the tasks. Different people will be proficient at different tasks, and having a task allocation plan will allow everything to run smoothly.
Every well-designed research plan will feature a project summary. This official summary will guide your research alongside its communications or messaging. You’ll use the summary while recruiting participants and during stakeholder meetings. It can also be useful when conducting field studies.
Ensure this summary includes all the elements of your research project. Separate the steps into an easily explainable piece of text that includes the following:
An introduction: the message you’ll deliver to participants about the interview, pre-planned questioning, and testing tasks.
Interview questions: prepare questions you intend to ask participants as part of your research study, guiding the sessions from start to finish.
An exit message: draft messaging your teams will use to conclude testing or survey sessions. These should include the next steps and express gratitude for the participant’s time.
While your project might already have a deadline or a results timeline in place, you’ll need to consider the time needed to execute it effectively.
Realistically outline the time needed to properly execute each supporting phase of research and implementation. And, as you evaluate the necessary schedules, be sure to include additional time for achieving each milestone in case any changes or unexpected delays arise.
For this part of your research plan, you might find it helpful to create visuals to ensure your research team and stakeholders fully understand the information.
A research plan must also describe how you intend to present your results. Depending on the nature of your project and its goals, you might dedicate one team member (the PI) or assume responsibility for communicating the findings yourself.
In this part of the research plan, you’ll articulate how you’ll share the results. Detail any materials you’ll use, such as:
Presentations and slides
A project report booklet
A project findings pamphlet
Documents with key takeaways and statistics
Graphic visuals to support your findings
As you create your research plan, you can enjoy a little creative freedom. A plan can assume many forms, so format it how you see fit. Determine the best layout based on your specific project, intended communications, and the preferences of your teams and stakeholders.
Find format inspiration among the following layouts:
Written outlines
Narrative storytelling
Visual mapping
Graphic timelines
Remember, the research plan format you choose will be subject to change and adaptation as your research and findings unfold. However, your final format should ideally outline questions, problems, opportunities, and expectations.
Imagine you’ve been tasked with finding out how to get more customers to order takeout from an online food delivery platform. The goal is to improve satisfaction and retain existing customers. You set out to discover why more people aren’t ordering and what it is they do want to order or experience.
You identify the need for a research project that helps you understand what drives customer loyalty. But before you jump in and start calling past customers, you need to develop a research plan—the roadmap that provides focus, clarity, and realistic details to the project.
Here’s an example outline of a research plan you might put together:
Project title
Project members involved in the research plan
Purpose of the project (provide a summary of the research plan’s intent)
Objective 1 (provide a short description for each objective)
Objective 2
Objective 3
Proposed timeline
Audience (detail the group you want to research, such as customers or non-customers)
Budget (how much you think it might cost to do the research)
Risk factors/contingencies (any potential risk factors that may impact the project’s success)
Remember, your research plan doesn’t have to reinvent the wheel—it just needs to fit your project’s unique needs and aims.
Some companies offer research plan templates to help get you started. However, it may make more sense to develop your own customized plan template. Be sure to include the core elements of a great research plan with your template layout, including the following:
Introductions to participants and stakeholders
Background problems and needs statement
Significance, ethics, and purpose
Research methods, questions, and designs
Preliminary beliefs and expectations
Implications and intended outcomes
Realistic timelines for each phase
Conclusion and presentations
Generally, a research plan can vary in length between 500 to 1,500 words. This is roughly three pages of content. More substantial projects will be 2,000 to 3,500 words, taking up four to seven pages of planning documents.
A research plan is a roadmap to success for research teams. A research proposal, on the other hand, is a dissertation aimed at convincing or earning the support of others. Both are relevant in creating a guide to follow to complete a project goal.
While each research project is different, it’s best to follow these seven general steps to create your research plan:
Defining the problem
Identifying goals
Choosing research methods
Preparing the brief or summary
Establishing task timelines
Defining how you will present the findings
Do you want to discover previous research faster?
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