Back

The AI future of customer intelligence: CEO insights


[WHO] Benjamin Humphrey Jeremie Gluckman Aaron Cannon


[START] 23 Oct 2025 9:00PM UTC


[WHERE] Online


About this talk

AI is transforming how organizations understand and act on the voice of their customers. What once took weeks of manual effort—gathering feedback, synthesizing data, and extracting insights—can now happen in moments. AI is turning customer intelligence into a strategic advantage for businesses. What to expect Join Benjamin Humphrey (CEO & Co-Founder, Dovetail) and Aaron Cannon (CEO & Co-Founder, Outset) for a CEO-level conversation on the AI future of customer intelligence. Together, they’ll explore how AI is reshaping the way organizations learn from customers and, more importantly, how it empowers leaders to:

  • Move from feedback to confident decisions with greater speed

  • Put the voice of the customer at the center of every strategy

  • Foster a culture of customer-centricity at every level

  • Drive business impact through customer intelligence at scale

  • Roll out AI solutions in enterprise with security and compliance Why attend

  • Hear directly from two CEOs shaping the future of AI in customer intelligence

  • Discover how AI is transforming customer understanding into action

  • Learn how AI-powered insights accelerate decisions and business outcomes

  • Understand how to adopt AI securely and build a customer-centric culture

Secure your seat now and join the conversation!

More events

Customer Success Office Hours

[Where] Online Zoom

Turn customer feedback into product innovation

Contact salesTry Dovetail free

Platform

  • AI Analysis
  • AI Chat and search
  • AI Dashboards
    beta
  • AI Docs
    beta
  • AI Agents
    beta
  • Pricing
  • Enterprise
  • Customers

Explore outlier

Why we should stop romanticizing AI: a case for keeping AI in the engine room, not at the helm
Log inTry Dovetail free
© 2026 Dovetail
Trust centerLEGAL AND PRIVACY