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From customer feedback to business impact: How Dovetail customers build a culture of customer centricity


[WHO] Alissa Lydon Dan Smith


[START] 28 Aug 2025 6:00PM UTC


[WHERE] Online


Are you putting in the hard work to gather customer feedback, analyze data, and create detailed reports, only to find your insights aren’t being consumed? Are you struggling on ways to connect your insights to real customer outcomes? You’re not alone. While Dovetail empowers you to quickly make sense of unstructured customer feedback, many still struggle to share those insights in ways that resonate with stakeholders and drive tangible business impact. Join Dan Smith, Customer Success Manager at Dovetail, for an exclusive session on August 28, 2025, at 11 AM PT, designed to help Dovetail users amplify the impact of their insights and transform their presentation culture. Discover how successful teams within Fortune 500 companies are making their insights seen and driving real business action. In this webinar, you will learn how to: - Overcome stakeholder apathy: Move beyond static, ignored reports and learn strategies to ensure your invaluable customer intelligence reaches and engages the right people. - Leverage Dovetail's powerful AI features: Discover how to create and share insights in various formats, meeting your stakeholders where they are. We’ll explore features like:

  • Magic insights: Instantly create reports, requirements docs, and more, cited with the key insights that resonate with your stakeholders.

  • Contextual chat: Ask pointed questions of any data and get AI-powered, instantly shareable outputs.

  • Global, AI-powered search: Access all your feedback data instantly, bringing the voice of your customer to life with citations to drive better product decisions.

  • Advanced integrations: Learn more about some of the latest advancements in insights democratization, including our new MCP server and integrations with Slack and Microsoft Teams.

  • Drive real business impact: Connect your insights directly to changes in products or services that have a measurable effect on your business.

Turn insights into impact. Save your spot today!

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