Enterprise-grade customer intelligence
Dovetail is built for scale, security, and measurable impact. See how the world’s most customer-obsessed enterprises unify research, feedback, and data into one platform—analyzed by AI and governed with enterprise-ready controls.
Connecting the world’s greatest companies to their customers
Forrester’s Total Economic Impact™
Connect with sales and get the full TEI report. Forrester’s Total Economic Impact™ study, shows organization that use Dovetail receive:
236%
ROI in just six months
66%
faster shipping
30%
increase in team capacity
30 hours
saved per user, per week
See the platform in action
Effortless, end-to-end intelligence
Every data source—feedback, interviews, calls, surveys, reports—assembled automatically, so your team can align on what matters most.
From signals to strategy
Always-on intelligence that learns your business—constantly analyzing and surfacing what tailored insights for your team.
From insight to action
Agentic AI turns intelligence into outcomes—PRDs, VoC reports, highlight reels, and automated workflows that drive clarity and momentum.
Built for every team
From product to CX to the C-suite—everyone operates from the same source of customer truth.
Proven business impact
Forrester found organizations achieve 236% ROI with Dovetail through faster, stronger decisions.
Security, compliance, and control—by design
Data residency & retention
Control where data is stored and how long it’s retained to align with policies, regulatory requirements, and regional standards.
Granular access controls
Define precise access rules across teams and roles to reduce risk, protect sensitive data and support internal governance.
SOC 2 Type II certified
Our report confirms that our security policies and controls consistently comply with the highest industry standards.
PII redaction & audit logs
Remove sensitive customer data and retain a full record of user actions to meet privacy, compliance, and governance obligations.
ISO/IEC 42001:2023
Dovetail is certified for the first global AI management standard, demonstrating our commitment to secure and ethical practices.
HIPAA
Dovetail’s HIPAA certification demonstrates our commitment to protecting the privacy and security of sensitive health information.
Why enterprises choose Dovetail
Scale without compromise
Support thousands of users and millions of data points, while keeping performance and reliability at enterprise standards.
Governance & control
Fine-grained permissions, SSO/SAML, SCIM provisioning, audit logs, and role-based access ensure teams stay compliant.
Security you can trust
SOC 2, ISO 27001, HIPAA, GDPR — backed by enterprise-grade infrastructure and data residency options.
Integrations that fit your stack
From Jira and Salesforce to Slack and Teams, Dovetail fits into the workflows your organization already runs on.
Alignment at scale
Global teams move faster when they share one customer truth — driving clarity, speed, and ROI across the enterprise.