Gong integration in Channels

Sales calls have always held valuable insights—but for designers and product managers, they were often locked away in disparate tools or buried in transcripts. Now, with our native Gong integration, those conversations can flow directly into Channels, complete with metadata and Gong’s own generated summaries. No more having to manually upload any calls to Dovetail.

Dovetail’s AI then takes over, immediately analyzing only the external speakers, enriching the context with Gong generated summaries, and surfacing themes and sentiment. Now you can actually see what customers are saying, bringing your GTM and product teams together.