Careers at Dovetail

Help build

the future of

customer

intelligence

Help build the future of customer intelligence

Open positions

You arrived on this page with a purpose. Take the next step and engage in a conversation with us to explore if our open roles align with your aspirations.

Engineering


Sydney

Engineering Manager - Data Ingestion & AI


Sydney

Senior AI Engineer


Sydney

Site Reliability Engineer


Sydney

Staff Software Engineer


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Why Dovetail
By transforming feedback into intelligence, we help teams align, cut through noise, and move with confidence. We thrive on tough challenges because they bring us, and our customers, closer to a future where every decision is customer-driven.

Driven by values

Our values are non-negotiable—they're the compass that guides our decisions, actions, and culture. If they speak to you, there's a good chance you will thrive here.

Put the customer first

Seek to understand—and then solve—real customer problems. Earn and keep customer love through transparency, authenticity, and results. Watch competitors, but obsess over customers.

Stay humble

Be authentic, humble, and empathetic to others. Remember the human behind the work. Operate collaboratively—rally around problems, and celebrate wins together.

Do the thing

Keep the speed up by taking pragmatic risks. Only agonize over irreversible decisions. Be reliable and follow through. If you say you'll do something, do it. If you're off track, communicate.

If we do it, we nail it

First impressions matter. Sweat the details, don't sacrifice quality, and create an awesome experience at every touchpoint whether it's support, our interview process, or the product.

Open by default

Trust others and assume good intent. You need to build context and understanding; so ask. Always share information freely… but be discerning about how you engage.

Put the customer first

Seek to understand—and then solve—real customer problems. Earn and keep customer love through transparency, authenticity, and results. Watch competitors, but obsess over customers.

Stay humble

Be authentic, humble, and empathetic to others. Remember the human behind the work. Operate collaboratively—rally around problems, and celebrate wins together.

Do the thing

Keep the speed up by taking pragmatic risks. Only agonize over irreversible decisions. Be reliable and follow through. If you say you'll do something, do it. If you're off track, communicate.

If we do it, we nail it

First impressions matter. Sweat the details, don't sacrifice quality, and create an awesome experience at every touchpoint whether it's support, our interview process, or the product.

Open by default

Trust others and assume good intent. You need to build context and understanding; so ask. Always share information freely… but be discerning about how you engage.

The full package

We believe high-performing teams thrive with work-life balance. Our employees get support for their health, ample vacation, giving-back opportunities, and financial resources to succeed.

[01]

Equity for everyone

Along with a competitive base salary, we offer options to keep us focused on driving big outcomes.

[02]

Work/life balance

Great offices with all the bells and whistles and the flexibility you need to make your life work.

[03]

Join our community

Join a Doveclub, connect with your team to celebrate wins, milestones, and cultural events together.

[04]

Learn & Thrive

Generous allowance to spend on L&D and wellness to support your life inside and outside of work.

[05]

Ample PTO

4 weeks accrued leave, floating public holidays and additional KitKat days throughout the year.

[06]

4 week work from anywhere

Up to 4 weeks per year, beach, mountains, city or countryside - you choose the destination.

[07]

Generous parental leave

We offer up to 20 weeks of paid parental leave to support new parents during this important time.

[08]

4 weeks at 4 years

4 years is a long time in tech, and we value loyalty. Take a well-earned break of 4 weeks off on us.

Our hiring process

Our process is designed to identify talented individuals who share our passion for innovation and customer success. If you’re excited to join our team, apply and see what makes us a great place to work.

Learn more

FAQs


We are headquartered in Surry Hills, Sydney and have an office in Union Square, San Francisco. We also have remote positions available from time to time. Check our job board for opportunities.


In Sydney, we are in-person first, with our teams collaborating 4 days a week in the office whilst offering the flexibility to make it work for you. We recommend discussing this with the talent team during the interview process to ensure transparency from the beginning. In the US, we use a hybrid model and hire nationally, but have an optional in-person workspace in San Francisco. We also bring the entire company together once a year.


Yes, we do. This is based on role and business need. If this is required, please bring up during the recruiter screen.


Yes, we do. This is based on role and business need. If this is required, please bring up during the recruiter screen.


Yes, we do. We have lots of cute doggo Dovetailers and always welcome new additions.


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