Build better products with continuous customer intelligence

Our AI-native software and agents instantly turns every customer interaction into insights that drive action. Stop gathering and analyzing data and focus on building great products.

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Connecting the world’s greatest companies to their customers

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Spring launch 2025

Our latest AI-powered innovations

Dovetail’s AI brings every piece of customer feedback into one place and makes it instantly actionable.

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Projects

Data in, intelligence out. Powered by AI.

Automatically turn customer conversations, docs, and surveys into actionable insights that power your strategy. Agentic chat gives every team instant access to the intelligence they need to influence every decision.

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Dovetail instantly reduced my workload from 100 hours down to 10 to share out customer insights.

Eric Liu

Product Manager

Ask Dovetail

Instant insights where everyone is working

Bring the voice of your customer to life in Slack and Microsoft Teams. Unlock the power for everyone to bring real user needs into every decision.

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With Dovetail, the work we’ve done in the past is always available so that the work we do in the future isn’t redundant.

Roy Olende

Head of UX Research

Channels

Hear the voice of your customer in messy product feedback

AI continuously organizes mountains of support tickets, NPS scores, and reviews. Our agents alert you of problems, track trends, and help you build better products.

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Channels has helped us uncover important themes for improvement in customer feedback without going through tens of hours of manual analysis.

Rody Van Vianen

Senior Product Marketing Manager

Recruit

Beta

Find the next person to talk to, fast

Automatically recruit from over 3 million verified consumers and professionals. Manage all contacts across every research project in one place.

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Enterprise-ready

Powering critical decisions at the Fortune 500

A scalable and secure solution trusted by the world’s leading organizations. Build a culture of customer-centricity across every team.

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Integrations

Centralize every touch point

Integrate Dovetail with your team’s stack and create a single source of truth for every piece of customer feedback.

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Flexible enough to meet every team’s needs

For product managers

Turn your customer conversations into insights your team will get behind.

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The ROI of Dovetail

Examine the business benefits, cost savings, and ROI achieved by large organizations that use Dovetail for customer intelligence.

236%

Return on investment

$2.27M

Present value

$1.59M

Net present value

6 months

Under 6 months payback

Read the Forrester Report

Trusted and loved by users

Dovetail has been a game changer. Research insights used to lie around presentations, spreadsheets and audiovisual files. Now, everything is well categorized and organized in a single space.

Gonzalo M. Gonzales

UX Researcher

5,000+

Fantastic innovation transforming the product. My work is 1,000% improved with suggested highlights and magic summary and chat.

G2 Verified User

1,000+

Quick access to insights across thousands of data points. Dovetail has recently made some significant upgrades that make the tool incredibly valuable. The search bar is literally magic.

G2 Verified User

50+

Lost without this product. This product has been crucial to the growth of our research team. This is our research repository and affinity mapping tool.

Marisa T.

Director of UX

1,000+

The place to be for user insights. The Al summaries feature for interviews is a game changer for us, as we wear different hats in the organization and are in a short time, accelerating the time to the insights.

Alessandro C.

Sr. Product Designer

1,000+

With the new addition of Al features such as automated summaries and thematic suggestions, Dovetail has made it even faster to get to customer.

TrustRadius Verified User

Product Manager

1,000+

Unlock customer intelligence for your organization

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Build better products with continuous customer intelligence

Our latest AI-powered innovations

Data in, intelligence out. Powered by AI.

Automatic analysis

Discover insights

Chat with your data

Eric Liu

Instant insights where everyone is working

Roy Olende

Hear the voice of your customer in messy product feedback

Rody Van Vianen

Find the next person to talk to, fast

Powering critical decisions at the Fortune 500

Centralize every touch point

Flexible enough to meet every team’s needs

For product managers

The ROI of Dovetail

Trusted and loved by users

Gonzalo M. Gonzales

G2 Verified User

G2 Verified User

Marisa T.

Alessandro C.

TrustRadius Verified User

Unlock customer intelligence for your organization

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