Real-time customer intelligence

Accelerate innovation

Unify unstructured data. AI turns customer signals into clear priorities so you can invest where it counts.

Prioritize revenue

Turn feedback into prototypes so teams validate ideas early, cut wasted cycles, and get to market faster.

Do more with less

AI and agents cut weeks of manual work into hours. Your team gets more done without adding headcount.

Cut waste, align execution

One source of truth reduces false starts and rework. Roadmaps align to real signals, so every sprint counts.

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Amazon
Astrazeneca
Atlassian
AWS
BigCommerce
Breville
Canva
Cleerly
Conrad
Dyson
Ford
Ford Credit
G2
Harvard
Healthmatch
HubSpot
IDEO
Intel
Itau Unibanco
Jetstar
Kickstarter
KPMG
LEGO
Manulife
McKinsey & Company
Mercedes
Mixpanel
MongoDB
NEA
Pinterest
Qantas
SEEK
Shopify
SurveyMonkey
Toyota
Transbank
Vero
Warner Music Group
Wealthsimple
Whole Foods
Wise
Zapier
Amazon
Astrazeneca
Atlassian
AWS
BigCommerce
Breville
Canva
Cleerly
Conrad
Dyson
Ford
Ford Credit
G2
Harvard
Healthmatch
HubSpot
IDEO
Intel
Itau Unibanco
Jetstar
Kickstarter
KPMG
LEGO
Manulife
McKinsey & Company
Mercedes
Mixpanel
MongoDB
NEA
Pinterest
Qantas
SEEK
Shopify
SurveyMonkey
Toyota
Amazon
Astrazeneca
Atlassian
AWS
BigCommerce
Breville
Canva
Cleerly
Conrad
Dyson
Ford
Ford Credit
G2
Harvard
Healthmatch
HubSpot

Connecting the world’s greatest companiesto their customers

Connecting the world’s greatest companies to their customers

Watch the Fall launch 2025 keynote

See how Dovetail’s customer intelligence platform powers action for Product, Design, and CX teams.

From noise to knowledge

Transform customer calls, interviews, feedback, surveys, usability tests, and docs into intelligent action. The AI-native platform built for continuous product innovation.

Try Dovetail freeContact sales
Return on investment

2.3x

Deliver outsized value fast

See more than double the return on your Dovetail investment, with payback in under six months.

Weekly time saved per user

30hrs

Spend less time digging

Reclaim almost a full workweek with AI-powered analysis and centralized access to feedback.

Team capacity increase

30%

Do more with the team you have

Continuous, always on intelligence shortens development cycles and unlocks bandwidth across roles.

Faster shipping

66%

Accelerate execution

Move from discovery to delivery faster—without sacrificing quality.

Return on investment

2.3x

Deliver outsized value fast

See more than double the return on your Dovetail investment, with payback in under six months.

Weekly time saved per user

30hrs

Spend less time digging

Reclaim almost a full workweek with AI-powered analysis and centralized access to feedback.

Team capacity increase

30%

Do more with the team you have

Continuous, always on intelligence shortens development cycles and unlocks bandwidth across roles.

Faster shipping

66%

Accelerate execution

Move from discovery to delivery faster—without sacrificing quality.

Save time, reduce risk, and build what moves the needle.

Intelligence that pays off across the product lifecycle.

Want to see the full ROI of Dovetail?

Download the Forrester Total Economic Impact™ Study ↘
Read customer story
Constance Docos
Dovetail enables us to access all of Breville’s insights gathered from around the globe—all in one place. This is incredibly valuable and saves us from losing or repeating invaluable information about our customers.
Breville
Constance Docos

Senior UX Designer

System of record

The single source of truth

Your organization’s collective customer intelligence—unifying product, sales, marketing, and CX.

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Built for trust at scale

Dovetail’s Compliance & Security framework covers SOC 2 Type II, ISO 27001, HIPAA, GDPR, and more—plus enterprise access via MCP Server.

Best practices, built in

Utilize our templates and standardization features to ensure consistency across your teams and bring order to your workflows.

Privacy without friction

Granular permission controls and redaction let you hide sensitive data and tailor access by role, team, or external vendor.

Breville

How customer insights drive and inspire Breville’s product innovation

Breville's iconic brand, built over decades, hinges on deep customer understanding. The global brand uses Dovetail to ensure every product aligns with user needs, driving brand loyalty and market leadership.

Read the storyAll customer stories
Atlassian

Atlassian champions their customer at a global scale with Dovetail

Global software giant, Atlassian, renowned for empowering teams with tools like Jira and Confluence, knows that meaningful innovation comes from truly understanding their customers.

Itau Unibanco

How Itaú Unibanco delivers better banking experiences, faster with Dovetail

Since 2022, Brazil's largest bank has partnered with Dovetail, embracing an innovative approach to transform customer intelligence into award-winning banking products and experiences.

AI infrastructure you can trust

See all blogs

How to power your product strategy with customer intelligence—a PM’s guide

[Product management]

From customer signals to action: the AI-first future of product development

[update]

Turn customer feedback into product innovation

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Platform

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