Getting started with projects
This course is ideal for researchers, designers and product teams taking their first step towards mastering projects! Get up to speed with the basics by learning how to analyze customer calls.
Lessons
Lesson 1: Meet your first project
Learn about analyzing customer data in a project.
Last updated18 February 2025
Duration2 min
Lesson 2: Centralize your project data
Learn where to house and import raw data into a project.
Last updated18 February 2025
Duration3 min
Lesson 3: Start highlighting key moments
Learn how to identify and surface important information in your data.
Last updated18 February 2025
Duration3 min
Apply: Share a theme from customer feedback
Apply what we've learned to surface and share feedback from your customers.
Last updated18 February 2025
Duration4 min
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