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Product-Specific Terms: Dovetail AI Features

Last updated8 January 2024
Read time3 min

These Product-Specific Terms are incorporated into and form part of our Master Subscription Agreement and (or, as and when applicable, any other agreement you have with us in respect of the Services) (the “Agreement”). These terms apply to you when you are accessing or using our AI Features.

  1. Definitions. (a) “AI Features” means, with respect to our Services, any feature(s) and/or functionality powered by artificial intelligence (including machine learning); (b) “AI Output” means any output, results, predictions, or other content generated by or using our AI Features; and (c) “you” or “your” refers to any Customer or Authorized User of the Services. Any other capitalized terms used but not defined below have the meanings given to those terms in the Agreement.

  2. Responsible Provision. We will provide our AI Features in a responsible manner and in compliance with our Artificial Intelligence Development Policy and all applicable laws.

  3. Responsible Use. You will use our AI Features in an ethical and responsible manner, and in compliance with our Acceptable Use Policy and all applicable laws. Among other things, this means you won’t use our AI Features to generate or share any harmful, offensive, illegal, or misleading content, or in a way that discriminates against any individual or group. We have not verified the accuracy, completeness or reliability of any AI Output and are not responsible for your use or reliance on it, so you’ll need to exercise reasonable discretion when using our AI Features. If you publish any AI Output, or any content based on the AI Output, you will clearly and transparently disclose the role of AI in generating that content and will not represent that the content was generated solely by a human.

  4. Data Usage and Third Party Models. Our AI Features are integrated into and operate exclusively within our product infrastructure. This means that your Customer Data will never be sent to any third parties for the purpose of generating AI Output and will not be used to train any large language models or third party models. While some of our AI Features use technology designed and developed by third parties, it is important to note that your data stays within our product infrastructure and is never transmitted externally to those parties. We will publish information about these technologies here, including attribution notices and links to any applicable third party license conditions. You are responsible for reviewing and complying with those license conditions.

  5. Disclaimers. Our AI Features are provided on an as-is and as-available basis without warranties of any kind. This means that any warranties, service level commitments, or indemnification provided by us with respect to the Services as set out in the Agreement do not apply to our AI Features. We may remove, modify, discontinue or deprecate our AI Features at our sole discretion without any further liability or obligation. Notwithstanding anything to the contrary in the Agreement, our aggregate liability for our AI Features, or arising in connection with these Product-Specific Terms, shall not exceed $100.

  6. Additional Processing Instructions. If you have a Data Processing Agreement (“DPA”) in place with us and you input Customer Personal Data (as that term is defined in the DPA) into our Services using our AI Features, then you are instructing us to process that data for the additional purpose of generating AI Output.

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Last updated26 May 2024
Read time10 min

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