Pendo

Automatically import Pendo Listen product feedback into Channels in real-time, where they'll be automatically analyzed and classified into themes, allowing you to track trends over time.

When setting up the connection, you'll have the option to select specific apps to sync reviews from, and you can also select how far back you'd like to import existing data from.

Learn more about Channels →

You can set up your Pendo integration from Settings, when creating a new Channel, or want to Add source to an existing channel set up in your workspace.

• To do this, set up your Channel and select Pendo in the Connect data source modal. This will require you to accept the required permissions.

Once you have connected your Pendo Listen account to Dovetail, you can sync feedback into a Channel where they will be automatically stored, analyzed, summarized and organized into themes.

• To do this, open or create a new Channel for Product reviews and add Pendo as a data source.

• Next, select the apps you wish to sync reviews from and how far back you'd like to import existing data from.

• From there, confirm set up and select Finish. Once complete, reviews will start importing into your Channel and continue to sync new reviews when received.

Along with the review comment itself, we will automatically sync in metadata related to the review if available. This includes Reviewer name, Rating, Device, App version, Thumbs up count and Thumbs down count, and Reviewer language.