Google Play Store

Automatically import Google Play store reviews into Channels in real-time, where they'll be automatically analyzed and classified into themes, allowing you to track trends over time.

When setting up the connection, you'll have the option to select specific apps to sync reviews from, and you can also select how far back you'd like to import existing data from.

Learn more about Channels →

You can set up your Google Play store integration from Settings, when creating a new Channel, or want to Add source to an existing channel set up in your workspace.

• To do this, set up your Channel and select Google Play in the Connect data source modal. This will require you to accept the required permissions, enter your developer name and select your apps.

Once you have connected your Google Play store account to Dovetail, you can sync reviews received in the Google Play store into a Channel where they will be automatically stored, analyzed, summarized and organized into themes.

• To do this, open or create a new Channel for App reviews and add Google Play as a data source.

• Next, select the apps you wish to sync reviews from and how far back you'd like to import existing data from.

• From there, confirm set up and select Finish. Once complete, data from the Google Play store will start importing into your Channel and continue to sync new tickets into your Channel when received in the Google Play store.