Custom data retention

Set the default time before video and audio files within your projects are automatically deleted by setting data retention periods. Once the retention period has passed, video and audio files will be deleted from the project, without affecting any highlights, reels, and transcripts created from them, so that you can keep building on your customer knowledge in Dovetail.

Custom data retention can be configured at both the workspace level, and the project level. When configured at the workspace level, all audio and video files in your workspace will be affected. When set at the project level, only audio and video files within that project will be affected.

If both are configured, the project level configuration will take precedence over the workspace configuration, giving you more flexibility to set less or more restrictive rules per project.

Workspace admins also have the ability to disable project level configuration entirely, meaning that all projects follow the same retention period set at the workspace level.

To enable custom data retention, workspace admins can navigate to ⚙️ Settings > Data retention, and select a desired retention period from the dropdown.

From this page, they'll also be able to enable project level configuration.

While workspace level configuration can be done by any workspace admin, project level configuration can only be done by users with Full access to the specific project itself.