The word 'insight' has a variety of different definitions. In Dovetail, an 'insight' is a specific object type where you summarize and share your research findings in a simple, beautiful format.
Insights are flexible to work as an atomic finding or as structured as a formal research report. In an insight, stakeholders can stay up-to-date with the latest research as well as trace customer quotes and video snippets back to their original source.
To create a new insight, open Highlights in the sidebar, select a group of related highlights and choose ✨ Add to insight. The most common way to create an insight.
Another way to create a new insight is to open Insights in the sidebar and select + Create insight.
In your project, create your first insight! Give your insight a title that summarizes a group of highlights and add these highlights as direct references from your notes.
Customer Education Lead
Head of Customer Experience