Docs
Courses
Resources
Import data
App StoreFreshdeskFrontG2Google CalendarGoogle DriveGoogle Play StoreHubSpotIntercomJira Service ManagementMicrosoft OneDriveMicrosoft Outlook CalendarPendoZendeskZoom
Share findings
Automate workflows
Changelog
Get Dovetail free
Dovetail AcademyCrafting shareable findings

Lesson 2: Create your first insight

Insights are flexible to work as an atomic finding, product requirements document or as structured as a formal research report. In this lesson, you will learn on how to create your first insight in a project, powered by AI.


Surface high-level findings with magic insight

Magic insight (beta) is the fastest way to get a head start on synthesizing your findings and structuring these in a way that makes sense for you. If you have data imported into your project, you can go straight to creating a magic insight in the form of a product requirements document, voice of customer report, or research report.

  • To create an insight in a project, open Insights in your project and select + New insight.

  • Next, choose how you want to create your insight. You can:

    • Start from a blank insight;

    • Select a pre-defined prompt with the help of Magic insights (beta) or;

    • Enter a title and select Generate from title with the help of Magic insights (beta)

  • From there, refine your insight. Add text, references, and use formatting and editing tools before sharing with your stakeholders. This insight will live inside the project it was created within.


Surface high-level findings with canvas

If you're used to highlighting data and working with post-it notes or digital whiteboard tools like Figma or Miro, we recommend mapping themes in a canvas view.

With canvas, you can move and group common pieces of information gathered from your highlights. We recommend taking advantage of magic cluster as a starting point to review and refine themes across important moments captured in highlights.

  • To do this, open Highlights in your project. You will see all highlights created in the toolbar on a canvas.

  • Start by selecting All highlights to add to your canvas. Once on your canvas, select Cluster to group highlights automatically.

  • From there, you can manually move your highlights around the canvas to re-group, re-label, or add new groups to your working.

For groups you wish to elevate and summarize as an atomic finding to share with your team, click on into the group and select Add to insight from the menu. This will create a new insight in your project, where you can generate a magic summary of key highlights selected and customize how it's presented.

🎓 Homework

In your project, create your first insight! Give your insight a title that summarizes a group of highlights and add these highlights as direct references from your notes.


Next lesson

Lesson 3: Make your insight digestible

Learn how to round-up, present and share findings in an engaging insight for stakeholders.

Last updated: 18 February 2025

Log in or sign up

Get started for free


or


This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. By clicking “Continue with Google / Email” you agree to our User Terms of Service and Privacy Policy