Topic - Research

Research

Your customer feedback pile needs a makeover: A system for sorting so you’ll always work on the right things

Not meeting your product KPIs? Prioritize customer understanding

Responding to the reckoning: It’s time to fix how we approach UXR

The man himself.

The man himself.

Earning a seat at the table with Volkswagen Group Charging VP of Design Wolfgang Bremer

I’m looking at the man in the mirror.

I’m looking at the man in the mirror.

Researchers: Are you the difficult stakeholder?

From gut feel to facts: a user-centered guide for product people

Should we end research projects?

Research by any other name: How should UXRs feel about discovery?

Treat it like a therapist: How to use AI to create more actionable insights

Back to the future.

Back to the future.

The challenges of UX research in the age of AI

Regrettably, as a researcher, I didn't explore the human experience; instead, I exploited it

You’re so vain, you probably think this blog is about you.

You’re so vain, you probably think this blog is about you.

Is UX research a vanity metric?

Feel like a fraud? Why imposter syndrome is a problem for product people

Lightbulb moment.

Lightbulb moment.

Research is part of design—this is how you make time for it

The transformation of a legacy automaker: first 90 days

The art of creating insights that connect

From IQ tests to design thinking: The complex origins and invisible legacy of brainstorming

No researcher is an island: find your research heroes

Do product professionals have a role to play as we explore AI and ethics?

The roadmap to success is paved with insights

There's no Turing back after this.

There's no Turing back after this.

Do we need humans for user research?

Five things designers need to know before they do UX research

Now that’s what I call culture.

Now that’s what I call culture.

Improving your product gut biome

A friend in need is a friend indeed.

A friend in need is a friend indeed.

Are you getting the most out of the research community?

To UX, or not to UX, that is the question.

To UX, or not to UX, that is the question.

Career jumping from UXR to PM

User research allows a company to problem solve in a way that increases the likelihood that its product team will not just be shipping fast but that they’ll be shipping purposefully.

Cori Widen, Research Team Lead, Lightricks

The only game where being good at whispering means you're bad at winning.

The only game where being good at whispering means you're bad at winning.

Did bad data drive your last decision?

Dreams of spring.

Dreams of spring.

The transformation of a legacy automaker: first 60 days

Just deserts.

Just deserts.

We need research insights more than ever during a recession

A good persona is like a window into your customer's soul. Or at least their shopping habits

A good persona is like a window into your customer's soul. Or at least their shopping habits

Personas make a comeback?

Democratization has its ups and downs.

Democratization has its ups and downs.

The situational framework for research democratization

Did bad data drive your last decision? If you’re a researcher, I hope not. But we all slip up sometimes. The good news is that, with our training, we have the tools to look more critically at our own—and our stakeholders’—choices.

Janelle Ward, Founder and Principal Consultant, Janelle Ward Insights

Dreams of growth.

Dreams of growth.

The transformation of a legacy automaker: first 30 days

If you involve stakeholders without much research experience, there will be hiccups. It will almost always still be worth your while in the long term.

Cori Widen, Research Team Lead, Lightricks.

Let them in.

Let them in.

Here’s the deal with democratization

Go with the flow.

Go with the flow.

The pitfalls of continuous discovery research (and how to avoid them)

Boy, you’re going to carry that weight.

Boy, you’re going to carry that weight.

What should we do about UX bootcamps?

How AI is changing research

Long-sighted.

Long-sighted.

Why you need to conduct strategic UX research

The world of B2B.

The world of B2B.

What I learned setting up a research practice at a fast-growing B2B company

Rigor is not something one can turn off and on like a light switch and still have research.

Janelle Ward, Founder and Principal Consultant, Janelle Ward Insights

Friends or foe?

Friends or foe?

Is product a UX rival or partner?

Build together.

Build together.

Build together: why co-design beats focus groups

I propose the following perspective: Research and product are not rivals. We have the same high level goals, and we bring different skill sets to the table.

Janelle Ward, Founder and Principal Consultant, Janelle Ward Insights

Embracing rigor.

Embracing rigor.

Do we need rigor in UX research?

Structure is everything.

Structure is everything.

Get the most out of UX research—invest in your organizational conditions

Human understanding.

Human understanding.

Should UXRs give in when leadership wants to rely on demographics?

The product coach.

The product coach.

Continuous Discovery Habits with Teresa Torres

The problem with problems.

The problem with problems.

The problem with problems

User research has a lot to lose from this everything can be done virtually mentality if we don’t take time to reflect on what we miss when making cuts to face-to-face research.

Cori Widen, Research Team Lead at Lightricks

Face-to-face is here to stay

Face-to-face is here to stay

Why aren’t you doing face-to-face research?

Jess Faccin in How to Make Something Simple

Jess Faccin in How to Make Something Simple

How to make something simple with Jess Faccin from Canva

Honoring the non-research perspective

UX research is vital to energy transitions

How to be a games user researcher with Steve Bromley

What the rise of Gen Z means for user research

Genevieve Bell on advancing user research

Under the hood of Cruise’s R&D

Creating a research culture with Atlassian's Leisa Reichelt

Interview with Pascal Wicht, Founder of Whispers & Giants

Interview with Mary Mikhail, UX Researcher at Kira Systems

Interview with Erik Goyette, User Researcher at Shopify

Your customer feedback pile needs a makeover: A system for sorting so you’ll always work on the right things

From gut feel to facts: a user-centered guide for product people

Treat it like a therapist: How to use AI to create more actionable insights

You’re so vain, you probably think this blog is about you.

You’re so vain, you probably think this blog is about you.

Is UX research a vanity metric?

The transformation of a legacy automaker: first 90 days

From IQ tests to design thinking: The complex origins and invisible legacy of brainstorming

The roadmap to success is paved with insights

Now that’s what I call culture.

Now that’s what I call culture.

Improving your product gut biome

User research allows a company to problem solve in a way that increases the likelihood that its product team will not just be shipping fast but that they’ll be shipping purposefully.

Cori Widen, Research Team Lead, Lightricks

Just deserts.

Just deserts.

We need research insights more than ever during a recession

Democratization has its ups and downs.

Democratization has its ups and downs.

The situational framework for research democratization

If you involve stakeholders without much research experience, there will be hiccups. It will almost always still be worth your while in the long term.

Cori Widen, Research Team Lead, Lightricks.

Boy, you’re going to carry that weight.

Boy, you’re going to carry that weight.

What should we do about UX bootcamps?

The world of B2B.

The world of B2B.

What I learned setting up a research practice at a fast-growing B2B company

Embracing rigor.

Embracing rigor.

Do we need rigor in UX research?

The product coach.

The product coach.

Continuous Discovery Habits with Teresa Torres

Face-to-face is here to stay

Face-to-face is here to stay

Why aren’t you doing face-to-face research?

UX research is vital to energy transitions

What the rise of Gen Z means for user research

Creating a research culture with Atlassian's Leisa Reichelt

Interview with Erik Goyette, User Researcher at Shopify

Not meeting your product KPIs? Prioritize customer understanding

The man himself.

The man himself.

Earning a seat at the table with Volkswagen Group Charging VP of Design Wolfgang Bremer

Should we end research projects?

Back to the future.

Back to the future.

The challenges of UX research in the age of AI

Feel like a fraud? Why imposter syndrome is a problem for product people

The art of creating insights that connect

No researcher is an island: find your research heroes

There's no Turing back after this.

There's no Turing back after this.

Do we need humans for user research?

A friend in need is a friend indeed.

A friend in need is a friend indeed.

Are you getting the most out of the research community?

The only game where being good at whispering means you're bad at winning.

The only game where being good at whispering means you're bad at winning.

Did bad data drive your last decision?

Did bad data drive your last decision? If you’re a researcher, I hope not. But we all slip up sometimes. The good news is that, with our training, we have the tools to look more critically at our own—and our stakeholders’—choices.

Janelle Ward, Founder and Principal Consultant, Janelle Ward Insights

Let them in.

Let them in.

Here’s the deal with democratization

How AI is changing research

Rigor is not something one can turn off and on like a light switch and still have research.

Janelle Ward, Founder and Principal Consultant, Janelle Ward Insights

Build together.

Build together.

Build together: why co-design beats focus groups

Structure is everything.

Structure is everything.

Get the most out of UX research—invest in your organizational conditions

The problem with problems.

The problem with problems.

The problem with problems

Jess Faccin in How to Make Something Simple

Jess Faccin in How to Make Something Simple

How to make something simple with Jess Faccin from Canva

How to be a games user researcher with Steve Bromley

Genevieve Bell on advancing user research

Interview with Pascal Wicht, Founder of Whispers & Giants

Responding to the reckoning: It’s time to fix how we approach UXR

I’m looking at the man in the mirror.

I’m looking at the man in the mirror.

Researchers: Are you the difficult stakeholder?

Research by any other name: How should UXRs feel about discovery?

Regrettably, as a researcher, I didn't explore the human experience; instead, I exploited it

Lightbulb moment.

Lightbulb moment.

Research is part of design—this is how you make time for it

Do product professionals have a role to play as we explore AI and ethics?

Five things designers need to know before they do UX research

To UX, or not to UX, that is the question.

To UX, or not to UX, that is the question.

Career jumping from UXR to PM

Dreams of spring.

Dreams of spring.

The transformation of a legacy automaker: first 60 days

A good persona is like a window into your customer's soul. Or at least their shopping habits

A good persona is like a window into your customer's soul. Or at least their shopping habits

Personas make a comeback?

Dreams of growth.

Dreams of growth.

The transformation of a legacy automaker: first 30 days

Go with the flow.

Go with the flow.

The pitfalls of continuous discovery research (and how to avoid them)

Long-sighted.

Long-sighted.

Why you need to conduct strategic UX research

Friends or foe?

Friends or foe?

Is product a UX rival or partner?

I propose the following perspective: Research and product are not rivals. We have the same high level goals, and we bring different skill sets to the table.

Janelle Ward, Founder and Principal Consultant, Janelle Ward Insights

Human understanding.

Human understanding.

Should UXRs give in when leadership wants to rely on demographics?

User research has a lot to lose from this everything can be done virtually mentality if we don’t take time to reflect on what we miss when making cuts to face-to-face research.

Cori Widen, Research Team Lead at Lightricks

Honoring the non-research perspective

Under the hood of Cruise’s R&D

Interview with Mary Mikhail, UX Researcher at Kira Systems