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Research

Why we should stop romanticizing AI: a case for keeping AI in the engine room, not at the helm

Your customer feedback pile needs a makeover: A system for sorting so you’ll always work on the right things

Not meeting your product KPIs? Prioritize customer understanding

Responding to the reckoning: It’s time to fix how we approach UXR

Earning a seat at the table with Volkswagen Group Charging VP of Design Wolfgang Bremer

Researchers: Are you the difficult stakeholder?

From gut feel to facts: a user-centered guide for product people

Should we end research projects?

Research by any other name: How should UXRs feel about discovery?

Treat it like a therapist: How to use AI to create more actionable insights

The challenges of UX research in the age of AI

Regrettably, as a researcher, I didn't explore the human experience; instead, I exploited it

You’re so vain, you probably think this blog is about you.

You’re so vain, you probably think this blog is about you.

Is UX research a vanity metric?

Feel like a fraud? Why imposter syndrome is a problem for product people

Research is part of design—this is how you make time for it

The transformation of a legacy automaker: first 90 days

The art of creating insights that connect

From IQ tests to design thinking: The complex origins and invisible legacy of brainstorming

No researcher is an island: find your research heroes

Do product professionals have a role to play as we explore AI and ethics?

The roadmap to success is paved with insights

Do we need humans for user research?

Five things designers need to know before they do UX research

Improving your product gut biome

Are you getting the most out of the research community?

To UX, or not to UX, that is the question.

To UX, or not to UX, that is the question.

Career jumping from UXR to PM

User research allows a company to problem solve in a way that increases the likelihood that its product team will not just be shipping fast but that they’ll be shipping purposefully.

Cori Widen, Research Team Lead, Lightricks

The only game where being good at whispering means you're bad at winning.

The only game where being good at whispering means you're bad at winning.

Did bad data drive your last decision?

The transformation of a legacy automaker: first 60 days

We need research insights more than ever during a recession

A good persona is like a window into your customer's soul. Or at least their shopping habits

A good persona is like a window into your customer's soul. Or at least their shopping habits

Personas make a comeback?

The situational framework for research democratization

Did bad data drive your last decision? If you’re a researcher, I hope not. But we all slip up sometimes. The good news is that, with our training, we have the tools to look more critically at our own—and our stakeholders’—choices.

Janelle Ward, Founder and Principal Consultant, Janelle Ward Insights

The transformation of a legacy automaker: first 30 days

If you involve stakeholders without much research experience, there will be hiccups. It will almost always still be worth your while in the long term.

Cori Widen, Research Team Lead, Lightricks.

Here’s the deal with democratization

The pitfalls of continuous discovery research (and how to avoid them)

What should we do about UX bootcamps?

How AI is changing research

Why you need to conduct strategic UX research

What I learned setting up a research practice at a fast-growing B2B company

Rigor is not something one can turn off and on like a light switch and still have research.

Janelle Ward, Founder and Principal Consultant, Janelle Ward Insights

Is product a UX rival or partner?

Build together: why co-design beats focus groups

I propose the following perspective: Research and product are not rivals. We have the same high level goals, and we bring different skill sets to the table.

Janelle Ward, Founder and Principal Consultant, Janelle Ward Insights

Do we need rigor in UX research?

Get the most out of UX research—invest in your organizational conditions

Should UXRs give in when leadership wants to rely on demographics?

Continuous Discovery Habits with Teresa Torres

The problem with problems

User research has a lot to lose from this everything can be done virtually mentality if we don’t take time to reflect on what we miss when making cuts to face-to-face research.

Cori Widen, Research Team Lead at Lightricks

Why aren’t you doing face-to-face research?

Jess Faccin in How to Make Something Simple

Jess Faccin in How to Make Something Simple

How to make something simple with Jess Faccin from Canva

Honoring the non-research perspective

UX research is vital to energy transitions

How to be a games user researcher with Steve Bromley

What the rise of Gen Z means for user research

Genevieve Bell on advancing user research

Under the hood of Cruise’s R&D

Creating a research culture with Atlassian's Leisa Reichelt

Interview with Pascal Wicht, Founder of Whispers & Giants

Interview with Mary Mikhail, UX Researcher at Kira Systems

Interview with Erik Goyette, User Researcher at Shopify

Why we should stop romanticizing AI: a case for keeping AI in the engine room, not at the helm

Researchers: Are you the difficult stakeholder?

Research by any other name: How should UXRs feel about discovery?

Regrettably, as a researcher, I didn't explore the human experience; instead, I exploited it

Research is part of design—this is how you make time for it

The art of creating insights that connect

Do product professionals have a role to play as we explore AI and ethics?

Five things designers need to know before they do UX research

To UX, or not to UX, that is the question.

To UX, or not to UX, that is the question.

Career jumping from UXR to PM

The transformation of a legacy automaker: first 60 days

A good persona is like a window into your customer's soul. Or at least their shopping habits

A good persona is like a window into your customer's soul. Or at least their shopping habits

Personas make a comeback?

The transformation of a legacy automaker: first 30 days

The pitfalls of continuous discovery research (and how to avoid them)

Why you need to conduct strategic UX research

I propose the following perspective: Research and product are not rivals. We have the same high level goals, and we bring different skill sets to the table.

Janelle Ward, Founder and Principal Consultant, Janelle Ward Insights

Should UXRs give in when leadership wants to rely on demographics?

User research has a lot to lose from this everything can be done virtually mentality if we don’t take time to reflect on what we miss when making cuts to face-to-face research.

Cori Widen, Research Team Lead at Lightricks

Honoring the non-research perspective

How to be a games user researcher with Steve Bromley

Under the hood of Cruise’s R&D

Interview with Mary Mikhail, UX Researcher at Kira Systems

Your customer feedback pile needs a makeover: A system for sorting so you’ll always work on the right things

Responding to the reckoning: It’s time to fix how we approach UXR

From gut feel to facts: a user-centered guide for product people

Treat it like a therapist: How to use AI to create more actionable insights

You’re so vain, you probably think this blog is about you.

You’re so vain, you probably think this blog is about you.

Is UX research a vanity metric?

The transformation of a legacy automaker: first 90 days

From IQ tests to design thinking: The complex origins and invisible legacy of brainstorming

The roadmap to success is paved with insights

Improving your product gut biome

User research allows a company to problem solve in a way that increases the likelihood that its product team will not just be shipping fast but that they’ll be shipping purposefully.

Cori Widen, Research Team Lead, Lightricks

The situational framework for research democratization

If you involve stakeholders without much research experience, there will be hiccups. It will almost always still be worth your while in the long term.

Cori Widen, Research Team Lead, Lightricks.

What should we do about UX bootcamps?

What I learned setting up a research practice at a fast-growing B2B company

Is product a UX rival or partner?

Do we need rigor in UX research?

Continuous Discovery Habits with Teresa Torres

Why aren’t you doing face-to-face research?

UX research is vital to energy transitions

What the rise of Gen Z means for user research

Creating a research culture with Atlassian's Leisa Reichelt

Interview with Erik Goyette, User Researcher at Shopify

Not meeting your product KPIs? Prioritize customer understanding

Earning a seat at the table with Volkswagen Group Charging VP of Design Wolfgang Bremer

Should we end research projects?

The challenges of UX research in the age of AI

Feel like a fraud? Why imposter syndrome is a problem for product people

No researcher is an island: find your research heroes

Do we need humans for user research?

Are you getting the most out of the research community?

The only game where being good at whispering means you're bad at winning.

The only game where being good at whispering means you're bad at winning.

Did bad data drive your last decision?

We need research insights more than ever during a recession

Did bad data drive your last decision? If you’re a researcher, I hope not. But we all slip up sometimes. The good news is that, with our training, we have the tools to look more critically at our own—and our stakeholders’—choices.

Janelle Ward, Founder and Principal Consultant, Janelle Ward Insights

Here’s the deal with democratization

How AI is changing research

Rigor is not something one can turn off and on like a light switch and still have research.

Janelle Ward, Founder and Principal Consultant, Janelle Ward Insights

Build together: why co-design beats focus groups

Get the most out of UX research—invest in your organizational conditions

The problem with problems

Jess Faccin in How to Make Something Simple

Jess Faccin in How to Make Something Simple

How to make something simple with Jess Faccin from Canva

Genevieve Bell on advancing user research

Interview with Pascal Wicht, Founder of Whispers & Giants