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Opinion

Designing the future of security with Vanta's VP of Design

Customer empathy in the age of data and AI—interview with Zack Gottlieb, VP of Design at Snowflake

Designing in flux—a conversation with Trello’s Head of Design, Sarah Karp

The key to customer-centricity—lowering the floor & raising the ceiling with AI

From heuristics to AI: Jakob Nielsen's vision for the next era of UX

Earning a seat at the table with Volkswagen Group Charging VP of Design Wolfgang Bremer

Researchers: Are you the difficult stakeholder?

Your product discovery is probably fluffy and unhelpful

Should we end research projects?

Teardown of modern car design: What happens when usability is no longer a priority

You’re so vain, you probably think this blog is about you.

You’re so vain, you probably think this blog is about you.

Is UX research a vanity metric?

Feel like a fraud? Why imposter syndrome is a problem for product people

Do product professionals have a role to play as we explore AI and ethics?

Do we need humans for user research?

Being a UXR doesn’t automatically exclude you from decision-making power; being a PM doesn’t mean you get it. It depends on the organization.

Janelle Ward, Principal Consultant, Janelle Ward Insights

To UX, or not to UX, that is the question.

To UX, or not to UX, that is the question.

Career jumping from UXR to PM

User research allows a company to problem solve in a way that increases the likelihood that its product team will not just be shipping fast but that they’ll be shipping purposefully.

Cori Widen, Research Team Lead, Lightricks

The only game where being good at whispering means you're bad at winning.

The only game where being good at whispering means you're bad at winning.

Did bad data drive your last decision?

We need research insights more than ever during a recession

A good persona is like a window into your customer's soul. Or at least their shopping habits

A good persona is like a window into your customer's soul. Or at least their shopping habits

Personas make a comeback?

Did bad data drive your last decision? If you’re a researcher, I hope not. But we all slip up sometimes. The good news is that, with our training, we have the tools to look more critically at our own—and our stakeholders’—choices.

Janelle Ward, Founder and Principal Consultant, Janelle Ward Insights

If you involve stakeholders without much research experience, there will be hiccups. It will almost always still be worth your while in the long term.

Cori Widen, Research Team Lead, Lightricks.

Here’s the deal with democratization

The pitfalls of continuous discovery research (and how to avoid them)

What should we do about UX bootcamps?

Why you need to conduct strategic UX research

Rigor is not something one can turn off and on like a light switch and still have research.

Janelle Ward, Founder and Principal Consultant, Janelle Ward Insights

Is product a UX rival or partner?

Build together: why co-design beats focus groups

I propose the following perspective: Research and product are not rivals. We have the same high level goals, and we bring different skill sets to the table.

Janelle Ward, Founder and Principal Consultant, Janelle Ward Insights

Do we need rigor in UX research?

Get the most out of UX research—invest in your organizational conditions

Should UXRs give in when leadership wants to rely on demographics?

User research has a lot to lose from this everything can be done virtually mentality if we don’t take time to reflect on what we miss when making cuts to face-to-face research.

Cori Widen, Research Team Lead at Lightricks

Why aren’t you doing face-to-face research?

We need a new research speciality: the Research Evangelist

Honoring the non-research perspective

It’s Nice That From lamps to playgrounds, Isamu Noguchi believed sculpture should be omnipresent

UX research is vital to energy transitions

What the Great Resignation means for founders: it’s time for change

It is very important to embrace failure and to do a lot of stuff—as much stuff as possible—with as little fear as possible. It’s much, much better to wind up with a lot of crap having tried it than to overthink in the beginning and not do it.

Stefan Sagmeister, Designer, Storyteller, and Typographer

It's Nice That Design can play, and is already playing, a critical role in rethinking food of the future

I think it's ultimately inhuman to only see things for their functionality. We want things to be more than that. The desire for beauty is something that's in us, and it's not trivial.

Stefan Sagmeister, Designer, Storyteller, and Typographer

Designing the future of security with Vanta's VP of Design

Earning a seat at the table with Volkswagen Group Charging VP of Design Wolfgang Bremer

Should we end research projects?

Feel like a fraud? Why imposter syndrome is a problem for product people

Being a UXR doesn’t automatically exclude you from decision-making power; being a PM doesn’t mean you get it. It depends on the organization.

Janelle Ward, Principal Consultant, Janelle Ward Insights

User research allows a company to problem solve in a way that increases the likelihood that its product team will not just be shipping fast but that they’ll be shipping purposefully.

Cori Widen, Research Team Lead, Lightricks

A good persona is like a window into your customer's soul. Or at least their shopping habits

A good persona is like a window into your customer's soul. Or at least their shopping habits

Personas make a comeback?

Here’s the deal with democratization

Why you need to conduct strategic UX research

Build together: why co-design beats focus groups

Do we need rigor in UX research?

User research has a lot to lose from this everything can be done virtually mentality if we don’t take time to reflect on what we miss when making cuts to face-to-face research.

Cori Widen, Research Team Lead at Lightricks

Honoring the non-research perspective

What the Great Resignation means for founders: it’s time for change

Customer empathy in the age of data and AI—interview with Zack Gottlieb, VP of Design at Snowflake

The key to customer-centricity—lowering the floor & raising the ceiling with AI

Researchers: Are you the difficult stakeholder?

Teardown of modern car design: What happens when usability is no longer a priority

Do product professionals have a role to play as we explore AI and ethics?

To UX, or not to UX, that is the question.

To UX, or not to UX, that is the question.

Career jumping from UXR to PM

The only game where being good at whispering means you're bad at winning.

The only game where being good at whispering means you're bad at winning.

Did bad data drive your last decision?

Did bad data drive your last decision? If you’re a researcher, I hope not. But we all slip up sometimes. The good news is that, with our training, we have the tools to look more critically at our own—and our stakeholders’—choices.

Janelle Ward, Founder and Principal Consultant, Janelle Ward Insights

The pitfalls of continuous discovery research (and how to avoid them)

Rigor is not something one can turn off and on like a light switch and still have research.

Janelle Ward, Founder and Principal Consultant, Janelle Ward Insights

Get the most out of UX research—invest in your organizational conditions

Why aren’t you doing face-to-face research?

It’s Nice That From lamps to playgrounds, Isamu Noguchi believed sculpture should be omnipresent

It is very important to embrace failure and to do a lot of stuff—as much stuff as possible—with as little fear as possible. It’s much, much better to wind up with a lot of crap having tried it than to overthink in the beginning and not do it.

Stefan Sagmeister, Designer, Storyteller, and Typographer

I think it's ultimately inhuman to only see things for their functionality. We want things to be more than that. The desire for beauty is something that's in us, and it's not trivial.

Stefan Sagmeister, Designer, Storyteller, and Typographer

Designing in flux—a conversation with Trello’s Head of Design, Sarah Karp

From heuristics to AI: Jakob Nielsen's vision for the next era of UX

Your product discovery is probably fluffy and unhelpful

You’re so vain, you probably think this blog is about you.

You’re so vain, you probably think this blog is about you.

Is UX research a vanity metric?

Do we need humans for user research?

We need research insights more than ever during a recession

If you involve stakeholders without much research experience, there will be hiccups. It will almost always still be worth your while in the long term.

Cori Widen, Research Team Lead, Lightricks.

What should we do about UX bootcamps?

Is product a UX rival or partner?

I propose the following perspective: Research and product are not rivals. We have the same high level goals, and we bring different skill sets to the table.

Janelle Ward, Founder and Principal Consultant, Janelle Ward Insights

Should UXRs give in when leadership wants to rely on demographics?

We need a new research speciality: the Research Evangelist

UX research is vital to energy transitions

It's Nice That Design can play, and is already playing, a critical role in rethinking food of the future