Community Code of Conduct

This policy describes standards of behavior in community venues, both online and in-person.

Dovetail is the world’s leading AI-first customer insights hub, on a mission to improve the quality of every thing. We’re redefining what it means to be connected to your customer, giving everyone on the product team fast and easy access to customer insights at any point in the development lifecycle. In addition to building software to realize this goal, we also want to foster an inclusive and diverse community of customers who are as passionate as we are about our mission.

We are committed to providing a friendly, safe and welcoming environment for all, regardless of gender, sexual orientation, ability, ethnicity, socioeconomic status, and religion. This code of conduct outlines our expectations for all those who participate in our community, as well as the consequences for unacceptable behavior.

We expect all community participants to abide by this Code of Conduct in all community venues, including online in our public Slack community, as well as in-person at events and other community gatherings that we may host or sponsor from time to time.

The following behaviors are expected and requested of all community members:

• Participate in an authentic and active way. In doing so, you contribute to the health and longevity of this community.

• Exercise consideration and respect in your speech and actions.

• Attempt collaboration before conflict.

• Refrain from demeaning, discriminatory, or harassing behavior and speech.

• Be mindful of your surroundings and of your fellow participants. Alert community leaders or event hosts if you notice a dangerous situation, someone in distress, or violations of this Code of Conduct, even if they seem inconsequential.

• While we encourage attendees to be social and inclusive at events we host, we want to emphasize respecting fellow attendees at all times as well as members of the public that may also be sharing the event venue with us.

• Practice responsible consumption of alcohol and be mindful of your impact on others.

The following behaviors are considered harassment and are unacceptable within our community:

• Violence, threats of violence or violent language directed against another person.

• Sexist, racist, homophobic, transphobic, ableist or otherwise discriminatory jokes and language.

• Posting or displaying sexually explicit or violent material.

• Posting or threatening to post other people’s personally identifying information (“doxing”).

• Personal insults, particularly those related to gender, sexual orientation, race, religion, or disability.

• Inappropriate photography or recording.

• Inappropriate physical contact. You should have someone’s consent before touching them.

• Unwelcome sexual attention. This includes, sexualized comments or jokes; inappropriate touching, groping, and unwelcomed sexual advances.

• Deliberate intimidation, stalking or following (online or in person).

• Advocating for, or encouraging, any of the above behavior.

• Sustained disruption of community events, including talks and presentations.

Anyone asked to stop unacceptable behavior is expected to comply immediately and may also be asked to leave any event we are hosting.

If a community member engages in unacceptable behavior, the community organizers may take any action they deem appropriate, up to and including a temporary ban or permanent expulsion from the community without warning (and without refund in the case of a paid event).

If you are subject to or witness unacceptable behavior, or have any other concerns, please notify a community organizer or event host as soon as possible.

Unacceptable behavior can also be reported by emailing legal@dovetail.com.