Dovetail is the world’s leading customer insights hub, helping thousands of teams build better products. From user feedback and customer interviews to support tickets and sales calls, Dovetail helps you uncover insights fast—no matter the method. Driven by ambition and innovation, the Dovetail team is customer-obsessed and on a mission to help the world improve the quality of every thing. Join the ranks of Atlassian, The New York Times, Spotify, Universal, Porsche, Starbucks, and thousands more as they put their customer first with Dovetail and improve the quality of their thing.
Founded in 2017 by Benjamin Humphrey and Bradley Ayers, Dovetail has 100+ employees across offices in Sydney and San Francisco. We've created a unique environment to help us achieve our challenging mission. A culture that aspires to excellence, where nothing is too small to be improved.
We’re all about taking big bets, sweating the details on delightful experiences, and tackling ambitious technical and business challenges, so there’s a huge opportunity for your work to have a massive impact and for you to develop insight into all of the pieces that go into scaling revenue at a high-growth software company.
Join our Growth team. You’ll partner closely with your senior engineers and designer to ship high-leverage features and ideas that are massive force-multipliers for our business.
Leverage data to inform opportunities for growth. You’ll leverage data to identify areas where improvements can be made and use this data to inform projects that drive revenue, new customers, retention, and/or engagement.
Deliver high-quality software design. You’ll work closely with your tech lead and senior engineers to identify, define, design, and implement technical solutions for Dovetail’s web product, including both frontend and backend development, to create meaningful value for our business.
You’ll collaborate with your team to sweat the details. You’ll share our passion for quality and you’ll be involved in practices and rituals like code review, pair programming, design sparring, planning, retrospectives, and more.
Foster a culture of pragmatism. You’ll maintain and foster a pragmatic approach to software development whilst also working with senior engineers in the establishment of detailed guidelines and standards for product development processes based on industry best practices and your experience.
Extensive experience building web products. You’ll have hands-on exposure to building the frontend and backend of web products with technology like TypeScript, React, GraphQL, Node, ProseMirror, PostgreSQL, and AWS.
Experience managing software projects. You’ll have the ability to own the delivery of complex features, break down requirements and provide reasonable estimates.
You are pragmatic and flexible. Like your new teammates, you’re used to doing what’s necessary to get the job done. You’ll need to be comfortable with ambiguity, be resourceful to solve problems and be able to adjust to shifting deadlines and project goals.
When you do it, you nail it. You share our keen eye for quality. You don’t half-ass your work, instead what you ship is top-notch. You cut scope before cutting quality.
Excellent, concise communicator. You can easily convey your thoughts, opinions, and feelings with your product team and have the ability to articulate effort vs impact tradeoffs.
At Dovetail, we’re passionate about building and fostering an environment where every team member feels supported and valued. We celebrate individualism, welcoming everyone to show up as their authentic selves every day. It’s no secret that diversity builds the best teams, large or small, so we highly encourage applications from people who identify as part of an under-represented group. Please take a peek at Dovetail’s commitment to Program 50/50 and hear why we’re officially a Great Place to Work on our careers page for more info!
Everyone’s an owner at Dovetail—receive equity options along with a competitive base salary.
Find your people. From running to go-karting, bouldering to surfing, there is a club for everyone.
We offer an inclusive framework of 20 weeks equal paid leave to support new parents.
Bring your pooch to our modern, ergonomic offices, plus enjoy organized monthly events.
Whether you're a parent, student, or juggling a million things, we get it. While we're an office-first culture, we work together to make your schedule work for you.
Take a course, attend a lunch and learn, or head to a conference! We love to support you any way we can.
Enjoy ad-hoc ‘KitKat days’ to take a step back and spend it however you like.
Every Dovetailer has access to Uprise (Employee Assistance Program) for themselves as well as their families.