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Senior Software Engineer - Search

Dovetail is the world’s leading customer insights hub, helping thousands of teams build better products. From user feedback and customer interviews to support tickets and sales calls, Dovetail helps you uncover insights fast—no matter the method. Driven by ambition and innovation, the Dovetail team is customer-obsessed and on a mission to help the world improve the quality of every thing. Join the ranks of Atlassian, The New York Times, Spotify, Universal, Porsche, Starbucks, and thousands more as they put their customer first with Dovetail and improve the quality of their thing.

Founded in 2017 by Benjamin Humphrey and Bradley Ayers, Dovetail has 100+ employees across offices in Sydney and San Francisco.

We’re all about sweating the details on delightful experiences, tackling ambitious technical challenges head-on, and constantly delivering customer value. As an Engineer, you will be a critical part of guiding our teams in executing projects, being proactive in identifying changes in our architecture whilst playing a key role in defining and communicating our tech strategy to the rest of the product organization.

Who you’ll work closely with

Cameron Lazell
Engineering Manager
Erin Campbell
Engineering Manager
Robert Hung
Software Engineer
Matt Davidson
Software Engineer

What you’ll do

  • Join our product engineering team. You'll be a crucial part of our product team, working closely with your engineering manager, team lead, designer, and other engineers to evolve the feature set of Dovetail's product.

  • Deliver high-quality software design. Working with your product team, you'll identify, define, design, and implement technical solutions for Dovetail’s web product, including both frontend and backend development, to create meaningful value for our customers.

  • Mentor and support other engineers. We're growing quickly and as a senior engineer, you'll assist in optimizing the team to continually improve their software practices through code review, pair programming, design sparring, etc to support career growth.

  • Foster a culture of pragmatism. You'll maintain and foster a pragmatic approach to software development whilst also collaborating towards the establishment of detailed guidelines and standards for product development processes based on industry best practices and your experience.

Your background

  • Extensive experience building web products. You'll have hands-on exposure to building the frontend and backend of web products with technology like TypeScript, React, GraphQL, Node, ProseMirror and AWS.

  • Proficient in SQL and PostgreSQL. You deeply understand PostgreSQL and hands-on experience, including full-text search, optimization and indexing.

  • Experience managing software projects. You'll have the ability to own the delivery of complex features, break down requirements and provide reasonable estimates.

  • You are pragmatic and flexible. Like your new teammates, you're used to doing what's necessary to get the job done. You'll need to be comfortable with ambiguity, resourceful in solving problems, and able to adjust to shifting deadlines and project goals.

  • When you do it, you nail it. You share our keen eye for quality. You don't half-ass your work, instead what you ship is top-notch. You cut scope before cutting quality.

  • Excellent, concise communicator. You can easily convey your thoughts, opinions, and feelings with your product team and have the ability to articulate effort vs impact tradeoffs.

Nice to have:

  • Knowledge of vector databases and vector search techniques. You understand the principles and applications of vector search in modern databases.

  • Hands-on experience with RAG methods. You are experienced in Retrieval-Augmented Generation (RAG) techniques.

At Dovetail, we’re passionate about building and fostering an environment where every team member feels supported and valued. We celebrate individualism, welcoming everyone to show up as their authentic selves every day. It’s no secret that diversity builds the best teams, large or small, so we highly encourage applications from people who identify as part of an under-represented group. Please take a peek at Dovetail’s commitment to Program 50/50 and hear why we’re officially a Great Place to Work on our careers page for more info!

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Sydney, Australia
Full time
Engineering
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Benefits

Equity for everyone

Everyone’s an owner at Dovetail—receive equity options along with a competitive base salary.

Doveclubs

Find your people. From running to go-karting, bouldering to surfing, there is a club for everyone.

Equal parental leave

We offer an inclusive framework of 20 weeks equal paid leave to support new parents.

Modern and pet friendly offices

Bring your pooch to our modern, ergonomic offices, plus enjoy organized monthly events.

Flexible work life balance

Whether you're a parent, student, or juggling a million things, we get it. While we're an office-first culture, we work together to make your schedule work for you.

Develop and grow

Take a course, attend a lunch and learn, or head to a conference! We love to support you any way we can.

Extra paid days off

Enjoy ad-hoc ‘KitKat days’ to take a step back and spend it however you like.

Health is wealth

Every Dovetailer has access to Uprise (Employee Assistance Program) for themselves as well as their families.

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