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People Partner

Dovetail is the world’s leading customer insights hub, helping thousands of teams build better products. From user feedback and customer interviews to support tickets and sales calls, Dovetail helps you uncover insights fast—no matter the method. Driven by ambition and innovation, the Dovetail team is customer-obsessed and on a mission to help the world improve the quality of every thing. Join the ranks of Atlassian, The New York Times, Spotify, Universal, Porsche, Starbucks, and thousands more as they put their customer first with Dovetail and improve the quality of their thing.

Founded in 2017 by Benjamin Humphrey and Bradley Ayers, Dovetail has 100+ employees across offices in Sydney and San Francisco.

We've created a unique environment to help us achieve our challenging mission. A culture that aspires to excellence, where nothing is too small to be improved. Our values are lived throughout every experience and the People and Talent Manager will play a critical role in supporting us through our next stage of growth working closely with the team in Sydney. We’re still a small team in San Francisco and this will be our first operational role, so you’ll also need to be happy to roll up your sleeves and support all aspects of the day to day running of our office.

Who you’ll work closely with

Beth Ferguson
Head of Talent
Liam Nardo
Sara Caldwell
Head of Customer Experience

What you’ll do

  • You’ll build effective relationships with our Dovetailers. To develop great people initiatives you’ll need to understand our challenges and how we operate. You’ll focus on building great relationships and understanding the needs of our team to be able to support them.

  • Partner with leadership and people managers. You’ll be supporting and advising our team on all things people-related including employee experience, performance management and coaching, and organizational development. You’ll have a solid understanding of California employment laws to advise leadership and people managers.

  • You’ll build the best team. You’ll be responsible for hiring our San Francisco employees working closely with our Sydney Talent team. We have a high bar for talent so you’ll drive sourcing, video screening and arranging interviews.

  • You’ll create tailored people initiatives. We’re still an early stage company so we’re just beginning to building key People programs. You’ll work with the rest of the people team and leadership team to create and build programs across learning and development, performance management, employee experience, and compensation strategies.

  • Support onboarding our newest Dovetailers. We pride ourselves on making sure our employees have the smoothest start. You'll be supporting the onboarding process for SF based employees working closely with our Sydney People team, giving you a chance to set the tone for every new hire.

  • Build diversity, inclusion and belonging strategies. We’re building a culture at Dovetail where everyone can be themselves and do their best work. You’ll work with the people team and Dovetailers to drive impactful DEI&B initiatives.

  • Own all things office management. As our first dedicated People role in SF, you’ll wear many hats and will be in charge of making a great first impression for everyone who visits our office. No job is too small, from stocking the fridges and making sure we have plenty of snacks to managing our vendors and supporting with IT, you’ll ensure our SF office and services are working perfectly.

Your background

  • You’ll have experience building impactful people initiatives. You’ll have experience building and implementing people initiatives including employee experience and practices(policies), performance management, practices and rituals, compensation, and employee development and growth frameworks. You’ll also have experience in employee relations/conflict resolution.

  • You’ll have a good knowledge of California employment laws. You’ll be responsible for ensuring we’re compliant with state employment laws.

  • You’ll have experience working with both technical and non-technical functions. We’re a product-led company so you’ll have a deep understanding of different functions and the challenges the different functions face.

  • You’re a collaborator and can influence. You have the ability influence and coach leaders, and will have experience developing and leading organizational change initiatives.

  • You’re adaptable and comfortable with ambiguity. You’ll have the ability to manage competing priorities with a sense of urgency and the ability to pivot quickly based on the changing needs of our business.

  • You’re a creative problem-solver. You’re curious about people and organizational issues that help you drive creative solutions.

At Dovetail, we’re passionate about building and fostering an environment where every team member feels supported and valued. We celebrate individualism, welcoming everyone to show up as their authentic selves every day. It’s no secret that diversity builds the best teams, large or small, so we highly encourage applications from people who identify as part of an under-represented group. Please take a peek at Dovetail’s commitment to Program 50/50 and hear why we’re officially a Great Place to Work on our careers page for more info!

All roles
San Francisco, California
Full time
People and talent
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Equity for everyone

Everyone’s an owner at Dovetail—receive equity options along with a competitive base salary.


Find your people. From running to go-karting, bouldering to surfing, there is a club for everyone.

Equal parental leave

We offer an inclusive framework of 20 weeks equal paid leave to support new parents.

Modern and pet friendly offices

Bring your pooch to our modern, ergonomic offices, plus enjoy organized monthly events.

Flexible work life balance

Whether you're a parent, student, or juggling a million things, we get it. While we're an office-first culture, we work together to make your schedule work for you.

Develop and grow

Take a course, attend a lunch and learn, or head to a conference! We love to support you any way we can.

Extra paid days off

Enjoy ad-hoc ‘KitKat days’ to take a step back and spend it however you like.

Health is wealth

We cover 100% of the premium plans for medical, dental and vision. Plus, have access to Uprise (Employee Assistance Program) for you and your family.

Join the team

Dovetail’s mission is to improve the quality of every thing. To help us nail this, we need the best team.

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