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Legal Counsel

Dovetail is the world’s leading customer insights hub, helping thousands of teams build better products. From user feedback and customer interviews to support tickets and sales calls, Dovetail helps you uncover insights fast—no matter the method. Driven by ambition and innovation, the Dovetail team is customer-obsessed and on a mission to help the world improve the quality of every thing. Join the ranks of Atlassian, The New York Times, Spotify, Universal, Porsche, Starbucks, and thousands more as they put their customer first with Dovetail and improve the quality of their thing.

Founded in 2017 by Benjamin Humphrey and Bradley Ayers, Dovetail has 100+ employees across offices in Sydney and San Francisco. We've created a unique environment to help us achieve our challenging mission. A culture that aspires to excellence, where nothing is too small to be improved. Our small but mighty legal team at Dovetail is growing! As our second legal counsel and first in the US, you will work directly with our customer facing teams in our San Francisco office to help mature our legal capabilities and help grow our business. You will partner closely with our legal and security teams in Sydney to support the evolution of our policies, procedures and systems to ensure our operations support us as we scale globally.

Who you’ll work closely with

Sascha Kerbert
Head of Operations
Nathan Miller
Senior Security and Compliance Manager

What you’ll do

  • Customer contracts and negotiations: Draft, negotiate, and review a broad range of enterprise customer agreements. Partner closely with our customer facing teams in navigating complex negotiations and driving them to an efficient outcome.

  • Contract management: Partner closely with our Sydney based legal and security teams to continuously evolve our contracts and policies to ensure they remain fit for purpose and help streamline and simplify deals for our customer facing teams. In addition, you will work with Revenue Operations to ensure creation of contracts is automated and enables us to systematically track our legal obligations across the entire customer base.

  • Enablement and training: Develop materials and conduct training sessions on legal processes and our contract framework to help accelerate deal velocity for our customer facing teams.

  • Policies and procedures: Support our Sydney based legal and security teams in designing, implementing and improving Dovetail’s legal policies and procedures to manage our risk profile on a global scale.

  • Support on employment law: Support our People team in establishing SF specific policies and procedures, and help navigate employment law matters if they arise.

  • Business partnering: Work closely with all teams across Dovetail to provide legal analyses and guidance on applicable laws, regulations and industry guidelines as needed.

Your background

  • JD or foreign equivalent and the licence to practice law in at least one US state.

  • 4+ years of relevant legal experience.

  • Experience reviewing, drafting, and negotiating SaaS contracts.

  • Experience analyzing and advising on a wide range of legal issues.

  • Collaborative approach, with strong ability to build relationships, gain credibility, and partner with others.

  • Strong work ethic and low ego, and a willingness to tackle projects both large and small.

  • Confidence operating in a fast paced, ambiguous environment and the ability to drive your own priorities.

As an added bonus, it would be incredible if you had:

  • Experience working with global data privacy.

At Dovetail, we’re passionate about building and fostering an environment where every team member feels supported and valued. We celebrate individualism, welcoming everyone to show up as their authentic selves every day. It’s no secret that diversity builds the best teams, large or small, so we highly encourage applications from people who identify as part of an under-represented group. Please take a peek at Dovetail’s commitment to Program 50/50 and hear why we’re officially a Great Place to Work on our careers page for more info!

Compensation Range: $170,000-$205,000 base salary. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits.

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San Francisco, California
Full time
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Equity for everyone

Everyone’s an owner at Dovetail—receive equity options along with a competitive base salary.


Find your people. From running to go-karting, bouldering to surfing, there is a club for everyone.

Equal parental leave

We offer an inclusive framework of 20 weeks equal paid leave to support new parents.

Modern and pet friendly offices

Bring your pooch to our modern, ergonomic offices, plus enjoy organized monthly events.

Flexible work life balance

Whether you're a parent, student, or juggling a million things, we get it. While we're an office-first culture, we work together to make your schedule work for you.

Develop and grow

Take a course, attend a lunch and learn, or head to a conference! We love to support you any way we can.

Extra paid days off

Enjoy ad-hoc ‘KitKat days’ to take a step back and spend it however you like.

Health is wealth

We cover 100% of the premium plans for medical, dental and vision. Plus, have access to Uprise (Employee Assistance Program) for you and your family.

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