<?xml version="1.0" encoding="UTF-8"?><rss xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:atom="http://www.w3.org/2005/Atom" version="2.0"><channel><title><![CDATA[Dovetail Blog]]></title><description><![CDATA[Stories and insights on customer intelligence, research, and building Dovetail]]></description><link>https://dovetail.com</link><generator>GatsbyJS</generator><lastBuildDate>Fri, 12 Jun 2026 07:59:21 GMT</lastBuildDate><atom:link href="https://dovetail.com/blog/rss.xml" rel="self" type="application/rss+xml"/><item><title><![CDATA[Your research is good. So why isn't it changing anything?]]></title><description><![CDATA[Great research doesn't automatically drive decisions. Here's why insights get ignored—and what researchers can do about it.]]></description><link>https://dovetail.com/blog/your-research-is-good-so-why-isnt-it-changing-anything/</link><guid isPermaLink="false">https://dovetail.com/blog/your-research-is-good-so-why-isnt-it-changing-anything/</guid><dc:creator><![CDATA[Madeleine Smart]]></dc:creator><pubDate>Tue, 09 Jun 2026 23:00:00 GMT</pubDate><pubDate>Tue, 09 Jun 2026 23:00:00 GMT</pubDate><category>Dovetail in action</category><category>UX research</category><category>product</category></item><item><title><![CDATA[If you don't go on-call for your customer, you don't own it]]></title><description><![CDATA[At Dovetail, every engineer carries the pager—including managers. Here's why that changed everything about how we build and own our product.]]></description><link>https://dovetail.com/blog/if-you-dont-go-on-call-you-dont-own-it/</link><guid isPermaLink="false">https://dovetail.com/blog/if-you-dont-go-on-call-you-dont-own-it/</guid><dc:creator><![CDATA[Doug Rathbone]]></dc:creator><pubDate>Tue, 02 Jun 2026 23:00:00 GMT</pubDate><pubDate>Tue, 02 Jun 2026 23:00:00 GMT</pubDate><category>Building Dovetail</category><category>Dovetail team</category><category>Engineering</category></item><item><title><![CDATA[Unreasonable experiences: why great products are no longer enough]]></title><description><![CDATA[When products reach feature parity, the experience becomes the only real differentiator. Here's what software companies can learn from the world's best restaurant.]]></description><link>https://dovetail.com/blog/unreasonable-experiences-why-great-products-are-no-longer-enough/</link><guid isPermaLink="false">https://dovetail.com/blog/unreasonable-experiences-why-great-products-are-no-longer-enough/</guid><dc:creator><![CDATA[Anahita Jamshidi Fard]]></dc:creator><pubDate>Tue, 02 Jun 2026 23:00:00 GMT</pubDate><pubDate>Tue, 02 Jun 2026 23:00:00 GMT</pubDate><category>AI</category><category>Product</category><category>Dovetail team</category></item><item><title><![CDATA[What’s possible when Claude’s connected to Dovetail]]></title><description><![CDATA[What’s possible when Claude connects to Dovetail? Bring customer evidence into your drafts, decisions, and briefs without breaking your flow.]]></description><link>https://dovetail.com/blog/whats-possible-with-claude-x-dovetail/</link><guid isPermaLink="false">https://dovetail.com/blog/whats-possible-with-claude-x-dovetail/</guid><dc:creator><![CDATA[Cynthia MacNeil]]></dc:creator><pubDate>Tue, 19 May 2026 23:00:00 GMT</pubDate><pubDate>Tue, 19 May 2026 23:00:00 GMT</pubDate><category>Product updates</category><category>Product</category><category>AI</category></item><item><title><![CDATA[Introducing Dovetail’s most powerful chat yet]]></title><description><![CDATA[The biggest update to chat since launch—rich media inline, multi-context questions, web search, a redesigned experience, and broader data coverage.]]></description><link>https://dovetail.com/blog/the-most-powerful-version-of-chat-in-dovetail-is-now-live/</link><guid isPermaLink="false">https://dovetail.com/blog/the-most-powerful-version-of-chat-in-dovetail-is-now-live/</guid><dc:creator><![CDATA[Cheri March]]></dc:creator><pubDate>Mon, 11 May 2026 14:00:00 GMT</pubDate><pubDate>Mon, 11 May 2026 14:00:00 GMT</pubDate><category>Product updates</category><category>Product</category></item><item><title><![CDATA[No, your team can't just use ChatGPT for this]]></title><description><![CDATA[Your team is already using ChatGPT, Claude, and Cursor. Without your customer data, they're just guessing. Here's why Dovetail connects to your AI stack.]]></description><link>https://dovetail.com/blog/no-your-team-cant-just-use-chatgpt-for-this/</link><guid isPermaLink="false">https://dovetail.com/blog/no-your-team-cant-just-use-chatgpt-for-this/</guid><dc:creator><![CDATA[Cheri March]]></dc:creator><pubDate>Thu, 23 Apr 2026 14:00:00 GMT</pubDate><pubDate>Thu, 23 Apr 2026 14:00:00 GMT</pubDate><category>AI</category><category>AI</category><category>Product</category></item><item><title><![CDATA[Introducing the new Dovetail experience—a simpler way to get around]]></title><description><![CDATA[We’re rolling out a new personalized home experience along with updates to sidebar, folder navigation, and search.]]></description><link>https://dovetail.com/blog/new-dovetail-experience/</link><guid isPermaLink="false">https://dovetail.com/blog/new-dovetail-experience/</guid><dc:creator><![CDATA[Benjamin Humphrey, Margaret Szwajkiewicz]]></dc:creator><pubDate>Tue, 31 Mar 2026 01:00:00 GMT</pubDate><pubDate>Tue, 31 Mar 2026 01:00:00 GMT</pubDate><category>Product updates</category><category>Product</category></item><item><title><![CDATA[Introducing Explore: a new way to dive into customer knowledge]]></title><description><![CDATA[Explore is a new visual search experience that helps teams move through highlights, projects, conversations, and customer moments across their workspace]]></description><link>https://dovetail.com/blog/introducing-explore-a-new-way-to-dive-into-customer-knowledge/</link><guid isPermaLink="false">https://dovetail.com/blog/introducing-explore-a-new-way-to-dive-into-customer-knowledge/</guid><dc:creator><![CDATA[Cheri March]]></dc:creator><pubDate>Fri, 27 Mar 2026 01:00:00 GMT</pubDate><pubDate>Fri, 27 Mar 2026 01:00:00 GMT</pubDate><category>Product updates</category><category>AI</category><category>Product</category></item><item><title><![CDATA[How we measure AI quality at Dovetail]]></title><description><![CDATA[At Dovetail, we believe AI quality should be measurable, transparent, and continuously improving. Rather than relying on vague claims about accuracy or intelligence, we evaluate AI systems using clear metrics tied to real user outcomes.]]></description><link>https://dovetail.com/blog/how-we-measure-ai-quality-at-dovetail/</link><guid isPermaLink="false">https://dovetail.com/blog/how-we-measure-ai-quality-at-dovetail/</guid><dc:creator><![CDATA[Cheri March, Roderick Obrist]]></dc:creator><pubDate>Fri, 20 Mar 2026 00:00:00 GMT</pubDate><pubDate>Fri, 20 Mar 2026 00:00:00 GMT</pubDate><category>Building Dovetail</category><category>AI</category><category>Product</category><category>Engineering</category></item><item><title><![CDATA[Prototype with real customer data using the Dovetail connector for Figma Make]]></title><description><![CDATA[We’re excited to announce our Dovetail connector with Figma Make. Now you can easily leverage customer intelligence when prototyping without needing to switch context.]]></description><link>https://dovetail.com/blog/dovetail-connector-figma-make/</link><guid isPermaLink="false">https://dovetail.com/blog/dovetail-connector-figma-make/</guid><dc:creator><![CDATA[Benjamin Humphrey, Doug Rathbone, Cheri March, Alex Younes]]></dc:creator><pubDate>Mon, 16 Feb 2026 13:00:00 GMT</pubDate><pubDate>Mon, 16 Feb 2026 13:00:00 GMT</pubDate><category>Product updates</category><category>AI</category><category>Product</category></item><item><title><![CDATA[What’s the best way to generate customer intelligence at scale?]]></title><description><![CDATA[Platforms like Dovetail make it easy to access customer intelligence at scale, anticipate customer needs and integrate intelligence into decisions and product prototypes. Here is a step-by-step guide for generating and leveraging customer intelligence.]]></description><link>https://dovetail.com/blog/generating-customer-intelligence-at-scale/</link><guid isPermaLink="false">https://dovetail.com/blog/generating-customer-intelligence-at-scale/</guid><dc:creator><![CDATA[Tessa Marano]]></dc:creator><pubDate>Thu, 18 Dec 2025 14:00:00 GMT</pubDate><pubDate>Thu, 18 Dec 2025 14:00:00 GMT</pubDate><category>Dovetail in action</category><category>AI</category></item><item><title><![CDATA[How do top brands collect and apply customer intelligence?]]></title><description><![CDATA[Here is how Itaú Unibanco, Atlassian, Petal Health, Breville, and Canva use the Dovetail customer intelligence platform to process unstructured data and shape their product roadmaps and strategies.]]></description><link>https://dovetail.com/blog/how-top-brands-collect-customer-intelligence/</link><guid isPermaLink="false">https://dovetail.com/blog/how-top-brands-collect-customer-intelligence/</guid><dc:creator><![CDATA[Tessa Marano, Carlyn Shaw]]></dc:creator><pubDate>Thu, 18 Dec 2025 14:00:00 GMT</pubDate><pubDate>Thu, 18 Dec 2025 14:00:00 GMT</pubDate><category>Dovetail in action</category><category>AI</category></item><item><title><![CDATA[Trading my desk for a classroom and why Dovetail supports it]]></title><description><![CDATA[Now that the term has wrapped, I’m reflecting on why this opportunity goes far beyond personal fulfillment. It’s truly a strategic advantage for the entire company.]]></description><link>https://dovetail.com/blog/trading-my-desk-for-a-classroom/</link><guid isPermaLink="false">https://dovetail.com/blog/trading-my-desk-for-a-classroom/</guid><dc:creator><![CDATA[Anahita Jamshidi Fard]]></dc:creator><pubDate>Thu, 18 Dec 2025 14:00:00 GMT</pubDate><pubDate>Thu, 18 Dec 2025 14:00:00 GMT</pubDate><category>Life at Dovetail</category><category>Dovetail team</category></item><item><title><![CDATA[The team and vision behind Dovetail’s brand evolution]]></title><description><![CDATA[Meet the team behind our new brand identity, our in-house creative studio, and the backbone of Dovetail's brand evolution.]]></description><link>https://dovetail.com/blog/team-behind-dovetails-brand/</link><guid isPermaLink="false">https://dovetail.com/blog/team-behind-dovetails-brand/</guid><dc:creator><![CDATA[Tessa Marano, Tia Alisha, Sherline Maseimilian, Emi Chiba, Martin Jarmin, Tristan Stubbings, Nina Lacy]]></dc:creator><pubDate>Sun, 02 Nov 2025 14:00:00 GMT</pubDate><pubDate>Sun, 02 Nov 2025 14:00:00 GMT</pubDate><category>Life at Dovetail</category><category>Dovetail team</category></item><item><title><![CDATA[Introducing Dovetail’s Fall 2025 Launch: AI Agents, Dashboards, Docs, integrations, and more]]></title><description><![CDATA[Today, we launched 10 new capabilities in Dovetail which put customer feedback at the heart of how products are built, disrupting the traditional linear SDLC workflow.]]></description><link>https://dovetail.com/blog/2025-fall-launch/</link><guid isPermaLink="false">https://dovetail.com/blog/2025-fall-launch/</guid><dc:creator><![CDATA[Benjamin Humphrey, Sean Bruce, Tessa Marano]]></dc:creator><pubDate>Wed, 08 Oct 2025 15:00:00 GMT</pubDate><pubDate>Wed, 08 Oct 2025 15:00:00 GMT</pubDate><category>Product updates</category><category>Product</category></item><item><title><![CDATA[How to power your product strategy with customer intelligence—a PM’s guide]]></title><description><![CDATA[We've just unveiled Dovetail's first-of-its-kind customer intelligence platform, and we're excited to show you how it can help product managers work faster and better.]]></description><link>https://dovetail.com/blog/power-product-strategy-with-customer-intelligence-pms-guide/</link><guid isPermaLink="false">https://dovetail.com/blog/power-product-strategy-with-customer-intelligence-pms-guide/</guid><dc:creator><![CDATA[Tessa Marano]]></dc:creator><pubDate>Wed, 08 Oct 2025 13:04:00 GMT</pubDate><pubDate>Wed, 08 Oct 2025 13:04:00 GMT</pubDate><category>Dovetail in action</category><category>Product</category></item><item><title><![CDATA[How customer success teams drive real outcomes with Dovetail]]></title><description><![CDATA[As a customer success professional, your daily reality is often about reactive firefighting and less about strategic growth. You’re constantly trying to keep a pulse on customer health, but when you’ve got a large book of business, monitoring sentiment across hundreds of customers can be a daily battle.]]></description><link>https://dovetail.com/blog/customer-success-teams-drive-outcomes-with-dovetail/</link><guid isPermaLink="false">https://dovetail.com/blog/customer-success-teams-drive-outcomes-with-dovetail/</guid><dc:creator><![CDATA[Tessa Marano]]></dc:creator><pubDate>Wed, 08 Oct 2025 13:03:00 GMT</pubDate><pubDate>Wed, 08 Oct 2025 13:03:00 GMT</pubDate><category>Dovetail in action</category><category>Dovetail team</category></item><item><title><![CDATA[Dovetail launches AI-first customer intelligence platform to power customer-led product development]]></title><description><![CDATA[The Fall 2025 launch introduces agents, automation, and integrations with Alloy, Salesforce, Linear, and Gong, turning customer signals into real-time intelligence and action.]]></description><link>https://dovetail.com/blog/dovetail-launches-customer-intelligence-platform/</link><guid isPermaLink="false">https://dovetail.com/blog/dovetail-launches-customer-intelligence-platform/</guid><dc:creator><![CDATA[Dovetail team]]></dc:creator><pubDate>Wed, 08 Oct 2025 13:02:00 GMT</pubDate><pubDate>Wed, 08 Oct 2025 13:02:00 GMT</pubDate><category>Product updates</category><category>Product</category></item><item><title><![CDATA[From customer feedback to instant AI prototypes: Announcing our Alloy partnership]]></title><description><![CDATA[From customer feedback to instant AI prototypes: Our new partnership with AI prototyping tool Alloy]]></description><link>https://dovetail.com/blog/alloy/</link><guid isPermaLink="false">https://dovetail.com/blog/alloy/</guid><dc:creator><![CDATA[Benjamin Humphrey, Sean Bruce]]></dc:creator><pubDate>Thu, 02 Oct 2025 14:00:00 GMT</pubDate><pubDate>Thu, 02 Oct 2025 14:00:00 GMT</pubDate><category>Product updates</category><category>Product</category></item><item><title><![CDATA[The President’s Club playbook: How sales makes customer intelligence their secret weapon with Dovetail]]></title><description><![CDATA[What if you could turn your entire history of customer conversations into a coach to help you close deals?]]></description><link>https://dovetail.com/blog/sales-makes-customer-intelligence-their-secret-weapon-with-dovetail/</link><guid isPermaLink="false">https://dovetail.com/blog/sales-makes-customer-intelligence-their-secret-weapon-with-dovetail/</guid><dc:creator><![CDATA[Alissa Lydon, Cheri March, Jessica Pang, Margaret Szwajkiewicz, Tessa Marano]]></dc:creator><pubDate>Thu, 02 Oct 2025 14:00:00 GMT</pubDate><pubDate>Thu, 02 Oct 2025 14:00:00 GMT</pubDate><category>AI</category><category>AI</category></item><item><title><![CDATA[Beyond parental leave: building a family-friendly culture at Dovetail]]></title><description><![CDATA[At Dovetail, we believe that supporting our team members as whole people—including their roles as parents and caregivers—isn’t just the right thing to do, it’s also what makes us stronger as a company. Our approach goes far beyond checking boxes with standard parental leave policies. We’ve built a culture where parents can thrive professionally while being present for their families.]]></description><link>https://dovetail.com/blog/beyond-parental-leave-building-a-family-friendly-culture-at-dovetail/</link><guid isPermaLink="false">https://dovetail.com/blog/beyond-parental-leave-building-a-family-friendly-culture-at-dovetail/</guid><dc:creator><![CDATA[Lucy Babbage, Tessa Marano, Cheri March, Claire Fletcher, Yonas Tejoputranto]]></dc:creator><pubDate>Wed, 24 Sep 2025 14:00:00 GMT</pubDate><pubDate>Wed, 24 Sep 2025 14:00:00 GMT</pubDate><category>Life at Dovetail</category><category>Dovetail team</category></item><item><title><![CDATA[Stop the HIPPO, start the sprint: How a Designer leads evidence-backed decisions with Dovetail]]></title><description><![CDATA[What if you could get proactive alerts about changes in customer sentiment?]]></description><link>https://dovetail.com/blog/designers-lead-evidence-backed-decisions-with-dovetail/</link><guid isPermaLink="false">https://dovetail.com/blog/designers-lead-evidence-backed-decisions-with-dovetail/</guid><dc:creator><![CDATA[Alissa Lydon, Cheri March, Jessica Pang, Tessa Marano, Margaret Szwajkiewicz]]></dc:creator><pubDate>Tue, 23 Sep 2025 14:00:00 GMT</pubDate><pubDate>Tue, 23 Sep 2025 14:00:00 GMT</pubDate><category>AI</category><category>AI</category></item><item><title><![CDATA[The day Customer Success stopped putting out fires and started building customer trust with Dovetail]]></title><description><![CDATA[What if you could get proactive alerts about changes in customer sentiment?]]></description><link>https://dovetail.com/blog/the-day-customer-success-stopped-putting-out-fires-and-started-building/</link><guid isPermaLink="false">https://dovetail.com/blog/the-day-customer-success-stopped-putting-out-fires-and-started-building/</guid><dc:creator><![CDATA[Alissa Lydon, Cheri March, Jessica Pang, Tessa Marano, Margaret Szwajkiewicz]]></dc:creator><pubDate>Tue, 23 Sep 2025 14:00:00 GMT</pubDate><pubDate>Tue, 23 Sep 2025 14:00:00 GMT</pubDate><category>AI</category><category>AI</category></item><item><title><![CDATA[Build high quality AI features with simple feedback loops]]></title><description><![CDATA[What if testing AI prompts felt as intuitive and visual as building UI components in Storybook?]]></description><link>https://dovetail.com/blog/build-high-quality-ai-features-with-simple-feedback-loops/</link><guid isPermaLink="false">https://dovetail.com/blog/build-high-quality-ai-features-with-simple-feedback-loops/</guid><dc:creator><![CDATA[Peter Wooden]]></dc:creator><pubDate>Mon, 22 Sep 2025 14:00:00 GMT</pubDate><pubDate>Mon, 22 Sep 2025 14:00:00 GMT</pubDate><category>AI</category><category>AI</category><category>Engineering</category></item><item><title><![CDATA[How Dovetail helps support teams streamline trend reports and makes them look like rockstars in the process]]></title><description><![CDATA[What if you could automatically create your monthly voice of customer reports and deliver them directly to where your team works?]]></description><link>https://dovetail.com/blog/how-dovetail-helps-support-teams-streamline-trend-reports-and-makes-them/</link><guid isPermaLink="false">https://dovetail.com/blog/how-dovetail-helps-support-teams-streamline-trend-reports-and-makes-them/</guid><dc:creator><![CDATA[Alissa Lydon, Cheri March, Tessa Marano, Jessica Pang]]></dc:creator><pubDate>Tue, 16 Sep 2025 14:00:00 GMT</pubDate><pubDate>Tue, 16 Sep 2025 14:00:00 GMT</pubDate><category>AI</category><category>AI</category></item><item><title><![CDATA[How Dovetail helps PMs ditch cat herding and focus on delivering products users love]]></title><description><![CDATA[What if you could say goodbye to manual data gathering and instead, continuously learn about new customer trends from every one of your organization’s feedback tools in real time?]]></description><link>https://dovetail.com/blog/how-dovetail-helps-pms-ditch-cat-herding-and-focus-on-delivering-products/</link><guid isPermaLink="false">https://dovetail.com/blog/how-dovetail-helps-pms-ditch-cat-herding-and-focus-on-delivering-products/</guid><dc:creator><![CDATA[Alissa Lydon, Cheri March, Margaret Szwajkiewicz, Tessa Marano]]></dc:creator><pubDate>Tue, 09 Sep 2025 14:00:00 GMT</pubDate><pubDate>Tue, 09 Sep 2025 14:00:00 GMT</pubDate><category>AI</category><category>AI</category></item><item><title><![CDATA[What is a customer intelligence platform?]]></title><description><![CDATA[Things are accelerating fast. Product cycles are shorter, decisions are demanded in split seconds, and customer expectations are higher than ever. ]]></description><link>https://dovetail.com/blog/what-is-a-customer-intelligence-platform/</link><guid isPermaLink="false">https://dovetail.com/blog/what-is-a-customer-intelligence-platform/</guid><dc:creator><![CDATA[Tessa Marano]]></dc:creator><pubDate>Mon, 08 Sep 2025 14:00:00 GMT</pubDate><pubDate>Mon, 08 Sep 2025 14:00:00 GMT</pubDate><category>AI</category><category>AI</category></item><item><title><![CDATA[The human spark behind Dovetail's AI-first approach]]></title><description><![CDATA[What draws an engineer to the frontier of artificial intelligence?]]></description><link>https://dovetail.com/blog/the-human-spark-behind-dovetails-ai-first-approach/</link><guid isPermaLink="false">https://dovetail.com/blog/the-human-spark-behind-dovetails-ai-first-approach/</guid><dc:creator><![CDATA[Lucy Babbage, Chakaveh Saedi, Roderick Obrist, Adel Mandanas]]></dc:creator><pubDate>Wed, 27 Aug 2025 14:00:00 GMT</pubDate><pubDate>Wed, 27 Aug 2025 14:00:00 GMT</pubDate><category>Life at Dovetail</category><category>Dovetail team</category></item><item><title><![CDATA[Behind the scenes: a week with Dovetail’s workplace experience wizards]]></title><description><![CDATA[Ever wondered what truly makes a workplace tick?]]></description><link>https://dovetail.com/blog/behind-the-scenes-at-dovetails-offices/</link><guid isPermaLink="false">https://dovetail.com/blog/behind-the-scenes-at-dovetails-offices/</guid><dc:creator><![CDATA[Lucy Babbage, Tom Belica, Selin Toprak]]></dc:creator><pubDate>Sun, 10 Aug 2025 14:00:00 GMT</pubDate><pubDate>Sun, 10 Aug 2025 14:00:00 GMT</pubDate><category>Life at Dovetail</category><category>Dovetail team</category></item><item><title><![CDATA[Introducing agentic chat—how we're making Chat faster, more accurate, and more trustworthy]]></title><description><![CDATA[Dovetail Chat keeps improving, making it faster, easier, and more reliable than ever to talk to your data. With agentic tool use, faster retrieval, traceable citations, cross-language search, and workspace-level tuning, Chat evolves with every release to deliver more accurate, helpful, and trustworthy answers. It’s customer intelligence that keeps getting better—so you can move faster with confidence.]]></description><link>https://dovetail.com/blog/introducing-agentic-chat/</link><guid isPermaLink="false">https://dovetail.com/blog/introducing-agentic-chat/</guid><dc:creator><![CDATA[Roderick Obrist]]></dc:creator><pubDate>Sun, 10 Aug 2025 14:00:00 GMT</pubDate><pubDate>Sun, 10 Aug 2025 14:00:00 GMT</pubDate><category>AI</category><category>AI</category></item><item><title><![CDATA[How Dovetail’s team uses AI agents to build a more delightful Dovetail]]></title><description><![CDATA[At Dovetail, our mission has always been to improve the quality of every thing, by helping our customers truly understand the people they’re building for. ]]></description><link>https://dovetail.com/blog/dovetail-uses-ai-agents-to-build-more-delightful-dovetail/</link><guid isPermaLink="false">https://dovetail.com/blog/dovetail-uses-ai-agents-to-build-more-delightful-dovetail/</guid><dc:creator><![CDATA[Doug Rathbone]]></dc:creator><pubDate>Thu, 07 Aug 2025 14:00:00 GMT</pubDate><pubDate>Thu, 07 Aug 2025 14:00:00 GMT</pubDate><category>AI</category><category>AI</category><category>Engineering</category></item><item><title><![CDATA[What makes product design at Dovetail unique]]></title><description><![CDATA[It’s an exciting time to be a product designer. Evolving from crafting screens, interfaces, and end-to-end experiences, designers are now playing a pivotal role in shaping AI systems and increasingly complex ecosystems. They have more direct influence over business and technology than ever before. This is certainly true for product designers at Dovetail.]]></description><link>https://dovetail.com/blog/what-makes-product-design-at-dovetail-unique/</link><guid isPermaLink="false">https://dovetail.com/blog/what-makes-product-design-at-dovetail-unique/</guid><dc:creator><![CDATA[Lucy Babbage, Tessa Marano]]></dc:creator><pubDate>Thu, 07 Aug 2025 14:00:00 GMT</pubDate><pubDate>Thu, 07 Aug 2025 14:00:00 GMT</pubDate><category>Life at Dovetail</category><category>Dovetail team</category></item><item><title><![CDATA[Dovetail 2025 Spring Launch—your customer intelligence platform gets smarter]]></title><description><![CDATA[Product development doesn’t look like it used to. Costs are coming down, development cycles are getting shorter, and innovation is happening quicker than ever. With things constantly evolving, it’s not just about having the best tech or the prettiest design—it’s about truly grasping your customers’ needs and putting that understanding into action.]]></description><link>https://dovetail.com/blog/dovetail-2025-spring-launch/</link><guid isPermaLink="false">https://dovetail.com/blog/dovetail-2025-spring-launch/</guid><dc:creator><![CDATA[Alissa Lydon, Liam Scanlon, Tessa Marano]]></dc:creator><pubDate>Mon, 07 Jul 2025 14:00:00 GMT</pubDate><pubDate>Mon, 07 Jul 2025 14:00:00 GMT</pubDate><category>Product updates</category><category>Product</category></item><item><title><![CDATA[A look under the hood—how and why we built Dovetail MCP server]]></title><description><![CDATA[More teams are starting to build internal AI agents to help speed up their work. ]]></description><link>https://dovetail.com/blog/how-and-why-we-built-dovetail-mcp-server/</link><guid isPermaLink="false">https://dovetail.com/blog/how-and-why-we-built-dovetail-mcp-server/</guid><dc:creator><![CDATA[Tessa Marano, Nina Lacy, Rhys Johns]]></dc:creator><pubDate>Mon, 07 Jul 2025 14:00:00 GMT</pubDate><pubDate>Mon, 07 Jul 2025 14:00:00 GMT</pubDate><category>AI</category><category>AI</category><category>Engineering</category></item><item><title><![CDATA[How to become an AI super user: Your complete guide]]></title><description><![CDATA[If you're not using AI effectively, you're not just falling behind, you're operating at a fraction of your potential capability. ]]></description><link>https://dovetail.com/blog/how-to-become-an-ai-super-user-your-complete-guide/</link><guid isPermaLink="false">https://dovetail.com/blog/how-to-become-an-ai-super-user-your-complete-guide/</guid><dc:creator><![CDATA[Emily Brogan, Peter Wooden]]></dc:creator><pubDate>Mon, 07 Jul 2025 14:00:00 GMT</pubDate><pubDate>Mon, 07 Jul 2025 14:00:00 GMT</pubDate><category>AI</category><category>AI</category></item><item><title><![CDATA[Context is key: the story behind how we enhanced our Channels onboarding and AI-powered topics]]></title><description><![CDATA[Dovetail’s Lead Product Designer, Jess Pang, shares how she and the team evolved Channels’ topics model and improved theme relevancy, with three new feature updates: a simplified onboarding flow, context prompting, and topic generation based on customer prompt and data.]]></description><link>https://dovetail.com/blog/enhancing-channels-onboarding-and-ai-powered-topics/</link><guid isPermaLink="false">https://dovetail.com/blog/enhancing-channels-onboarding-and-ai-powered-topics/</guid><dc:creator><![CDATA[Jessica Pang, Tessa Marano]]></dc:creator><pubDate>Sun, 06 Jul 2025 14:00:00 GMT</pubDate><pubDate>Sun, 06 Jul 2025 14:00:00 GMT</pubDate><category>AI</category><category>AI</category></item><item><title><![CDATA[Customer Intelligence: Purpose-built AI vs. General LLMs]]></title><description><![CDATA[General-purpose LLM AI tools offer broad capabilities, but specialized solutions are essential for deep, actionable customer insights.]]></description><link>https://dovetail.com/blog/customer-intelligence-purpose-built-ai-vs-general-llms/</link><guid isPermaLink="false">https://dovetail.com/blog/customer-intelligence-purpose-built-ai-vs-general-llms/</guid><dc:creator><![CDATA[Benjamin Humphrey]]></dc:creator><pubDate>Wed, 02 Jul 2025 14:00:00 GMT</pubDate><pubDate>Wed, 02 Jul 2025 14:00:00 GMT</pubDate><category>AI</category><category>AI</category></item><item><title><![CDATA[From pixels to profit: The next era of UX tools]]></title><description><![CDATA[At Insight Out 2025, we brought together leaders from Maze, Sprig, and UserZoom to explore the evolution of UX tools. Check out the panel.]]></description><link>https://dovetail.com/blog/from-pixels-to-profit-the-next-era-of-ux-tools/</link><guid isPermaLink="false">https://dovetail.com/blog/from-pixels-to-profit-the-next-era-of-ux-tools/</guid><dc:creator><![CDATA[Dovetail team]]></dc:creator><pubDate>Fri, 27 Jun 2025 07:00:00 GMT</pubDate><pubDate>Fri, 27 Jun 2025 07:00:00 GMT</pubDate><category>Building Dovetail</category><category>Dovetail team</category></item><item><title><![CDATA[Understand the humans in your data, with AI-powered contextual chat]]></title><description><![CDATA[For your product team and wider organization, understanding customers is more essential than ever. However, sifting through mountains of data can be daunting, especially when insights are fragmented across various platforms or siloed within different departments.]]></description><link>https://dovetail.com/blog/ai-powered-contextual-chat/</link><guid isPermaLink="false">https://dovetail.com/blog/ai-powered-contextual-chat/</guid><dc:creator><![CDATA[Tessa Marano, Angelina Sun]]></dc:creator><pubDate>Wed, 25 Jun 2025 14:00:00 GMT</pubDate><pubDate>Wed, 25 Jun 2025 14:00:00 GMT</pubDate><category>Product updates</category><category>Product</category></item><item><title><![CDATA[Pioneering responsible AI management – Dovetail achieves ISO 42001 certification]]></title><description><![CDATA[Your data deserves the highest level of protection, and we’ve just raised the bar.]]></description><link>https://dovetail.com/blog/pioneering-responsible-ai-management-dovetail-achieves-iso-42001/</link><guid isPermaLink="false">https://dovetail.com/blog/pioneering-responsible-ai-management-dovetail-achieves-iso-42001/</guid><dc:creator><![CDATA[Nathan Miller, Emily Brogan]]></dc:creator><pubDate>Mon, 23 Jun 2025 14:00:00 GMT</pubDate><pubDate>Mon, 23 Jun 2025 14:00:00 GMT</pubDate><category>AI</category><category>AI</category></item><item><title><![CDATA[Fireside Chat with Microsoft AI’s Jess Holbrook: Where is UXR headed now that AI is everywhere?]]></title><description><![CDATA[Microsoft AI's Jess Holbrook discusses the evolving landscape of UX research and product development now that AI is everywhere. ]]></description><link>https://dovetail.com/blog/microsoft-ai-jess-holbrook-where-is-uxr-headed/</link><guid isPermaLink="false">https://dovetail.com/blog/microsoft-ai-jess-holbrook-where-is-uxr-headed/</guid><dc:creator><![CDATA[Dovetail team]]></dc:creator><pubDate>Fri, 13 Jun 2025 07:00:00 GMT</pubDate><pubDate>Fri, 13 Jun 2025 07:00:00 GMT</pubDate><category>AI</category><category>Dovetail team</category></item><item><title><![CDATA[Mediated meaning: AI’s role in the research craft]]></title><description><![CDATA[At Insight Out 2025, we brought together a panel of research leaders to unpack how AI is reshaping the research craft.]]></description><link>https://dovetail.com/blog/mediated-meaning-ais-role-in-the-research-craft/</link><guid isPermaLink="false">https://dovetail.com/blog/mediated-meaning-ais-role-in-the-research-craft/</guid><dc:creator><![CDATA[Dovetail team]]></dc:creator><pubDate>Thu, 12 Jun 2025 07:00:00 GMT</pubDate><pubDate>Thu, 12 Jun 2025 07:00:00 GMT</pubDate><category>AI</category><category>Dovetail team</category></item><item><title><![CDATA[The past, present, and future of design and usability with Jakob Nielsen]]></title><description><![CDATA[At Insight Out 2025, Jakob Nielsen, Ph.D., explored the past, present, and future of design and usability.]]></description><link>https://dovetail.com/blog/past-present-future-of-usability-with-jakob-nielsen/</link><guid isPermaLink="false">https://dovetail.com/blog/past-present-future-of-usability-with-jakob-nielsen/</guid><dc:creator><![CDATA[Dovetail team]]></dc:creator><pubDate>Tue, 10 Jun 2025 07:00:00 GMT</pubDate><pubDate>Tue, 10 Jun 2025 07:00:00 GMT</pubDate><category>AI</category><category>Dovetail team</category></item><item><title><![CDATA[Insight Out 2025—how AI is reshaping customer understanding and the way product teams work]]></title><description><![CDATA[Insight Out 2025 explored what deep customer understanding will mean in this AI-fueled era. We've narrowed down five key takeaways from the conversation.]]></description><link>https://dovetail.com/blog/insight-out-2025-ai-reshaping-customer-understanding/</link><guid isPermaLink="false">https://dovetail.com/blog/insight-out-2025-ai-reshaping-customer-understanding/</guid><dc:creator><![CDATA[Tessa Marano, Nina Lacy]]></dc:creator><pubDate>Tue, 27 May 2025 06:00:00 GMT</pubDate><pubDate>Tue, 27 May 2025 06:00:00 GMT</pubDate><category>AI</category><category>Dovetail team</category></item><item><title><![CDATA[Dovetail in the details: 19 updates to help teams build a single source of truth for customer feedback]]></title><description><![CDATA[With our second Insight Out conference just around the corner and the momentum from Dovetail 3.0 still fresh, we’re thrilled to see how you’ve embraced our AI-powered features to accelerate analysis and uncover the insights that answer your biggest customer questions. To help supercharge your efforts, our team has delivered 19 impactful updates to help your team build a single source of truth for customer feedback.  ]]></description><link>https://dovetail.com/blog/dovetail-in-the-details-19-updates-to-build-a-single-source-of-truth/</link><guid isPermaLink="false">https://dovetail.com/blog/dovetail-in-the-details-19-updates-to-build-a-single-source-of-truth/</guid><dc:creator><![CDATA[Liam Scanlon, Alissa Lydon]]></dc:creator><pubDate>Mon, 27 Jan 2025 14:00:00 GMT</pubDate><pubDate>Mon, 27 Jan 2025 14:00:00 GMT</pubDate><category>Product updates</category><category>Product</category></item><item><title><![CDATA[Seamlessly purchase Dovetail via AWS Marketplace]]></title><description><![CDATA[We’re excited to share that Dovetail is now available to purchase through the AWS Marketplace! This launch opens up a simpler, more streamlined way for AWS customers to procure Dovetail, making it easier to focus on what matters most—your insights.]]></description><link>https://dovetail.com/blog/seamlessly-purchase-dovetail-via-aws-marketplace/</link><guid isPermaLink="false">https://dovetail.com/blog/seamlessly-purchase-dovetail-via-aws-marketplace/</guid><dc:creator><![CDATA[Alex Younes]]></dc:creator><pubDate>Thu, 19 Dec 2024 13:00:00 GMT</pubDate><pubDate>Thu, 19 Dec 2024 13:00:00 GMT</pubDate><category>Product updates</category><category>Dovetail team</category></item><item><title><![CDATA[Introducing Dovetail 3.0—new products and features to unlock customer centricity org-wide]]></title><description><![CDATA[Dovetail 3.0 makes it possible for everyone to painlessly transform all customer interactions occurring across the organization into powerful insights that can be used to drive product development, improve sales pitches, refine product messaging, and perfect the user experience.]]></description><link>https://dovetail.com/blog/dovetail-3-launch/</link><guid isPermaLink="false">https://dovetail.com/blog/dovetail-3-launch/</guid><dc:creator><![CDATA[Sean Bruce, Benjamin Humphrey, Alissa Lydon]]></dc:creator><pubDate>Wed, 30 Oct 2024 14:00:00 GMT</pubDate><pubDate>Wed, 30 Oct 2024 14:00:00 GMT</pubDate><category>Product updates</category><category>Product</category></item><item><title><![CDATA[How Dovetail uses Channels to ensure customer feedback is at the heart of product decisions]]></title><description><![CDATA[Find out how Dovetail uses Channels to centralize all kinds of customer feedback, get early market signals, and quickly escalate customer problems.]]></description><link>https://dovetail.com/blog/how-dovetail-uses-channels/</link><guid isPermaLink="false">https://dovetail.com/blog/how-dovetail-uses-channels/</guid><dc:creator><![CDATA[Ally Kendall, Pat Barlow]]></dc:creator><pubDate>Sun, 13 Oct 2024 13:00:00 GMT</pubDate><pubDate>Sun, 13 Oct 2024 13:00:00 GMT</pubDate><category>Dovetail in action</category><category>AI</category></item><item><title><![CDATA[Ask Dovetail: A hackathon project that turned into the future of how teams consume customer insights]]></title><description><![CDATA[Joe McLachlan shares how a Make It hackathon project turned into a product called Ask Dovetail.]]></description><link>https://dovetail.com/blog/how-we-built-ask-dovetail/</link><guid isPermaLink="false">https://dovetail.com/blog/how-we-built-ask-dovetail/</guid><dc:creator><![CDATA[Joe McLachlan]]></dc:creator><pubDate>Sun, 13 Oct 2024 14:00:00 GMT</pubDate><pubDate>Sun, 13 Oct 2024 14:00:00 GMT</pubDate><category>Building Dovetail</category><category>Product</category></item><item><title><![CDATA[Four taxonomy best practices]]></title><description><![CDATA[Whether you're a Dovetail expert or just starting out, mastering the best practices for your taxonomy will transform your customer insights.]]></description><link>https://dovetail.com/blog/four-taxonomy-best-practices/</link><guid isPermaLink="false">https://dovetail.com/blog/four-taxonomy-best-practices/</guid><dc:creator><![CDATA[Serena Chan]]></dc:creator><pubDate>Mon, 23 Sep 2024 07:00:00 GMT</pubDate><pubDate>Mon, 23 Sep 2024 07:00:00 GMT</pubDate><category>Dovetail in action</category><category>Product</category></item><item><title><![CDATA[Dovetail is now ISO certified—here is what it means for you]]></title><description><![CDATA[This newest certification is one of many proof points of our commitment to security and trust.]]></description><link>https://dovetail.com/blog/dovetail-iso-certified/</link><guid isPermaLink="false">https://dovetail.com/blog/dovetail-iso-certified/</guid><dc:creator><![CDATA[Nathan Miller]]></dc:creator><pubDate>Wed, 11 Sep 2024 14:00:00 GMT</pubDate><pubDate>Wed, 11 Sep 2024 14:00:00 GMT</pubDate><category>Building Dovetail</category><category>Product</category></item><item><title><![CDATA[Dovetail in the Details: 18 updates to analyze data fast and manage your insights hub with ease]]></title><description><![CDATA[We’ve made small but powerful improvements from making integrations smoother to refining your editing tools, these changes will streamline your workflow.]]></description><link>https://dovetail.com/blog/dovetail-in-the-details/</link><guid isPermaLink="false">https://dovetail.com/blog/dovetail-in-the-details/</guid><dc:creator><![CDATA[Liam Scanlon]]></dc:creator><pubDate>Wed, 21 Aug 2024 07:00:00 GMT</pubDate><pubDate>Wed, 21 Aug 2024 07:00:00 GMT</pubDate><category>Product updates</category><category>Product</category></item><item><title><![CDATA[Years to build, moments to break]]></title><description><![CDATA[Learn how enterprise brands can protect their reputation, prevent business reputation damage, and build lasting brand trust and loyalty with proven strategies.]]></description><link>https://dovetail.com/blog/years-to-build-moments-to-break/</link><guid isPermaLink="false">https://dovetail.com/blog/years-to-build-moments-to-break/</guid><dc:creator><![CDATA[Nathan Miller]]></dc:creator><pubDate>Tue, 02 Jul 2024 09:00:00 GMT</pubDate><pubDate>Tue, 02 Jul 2024 09:00:00 GMT</pubDate><category>Building Dovetail</category><category>Dovetail team</category></item><item><title><![CDATA[Prioritizing product like Sherlock Holmes with Dovetail's Sarah Burton]]></title><description><![CDATA[In this talk, Dovetail Lead Product Designer Sarah Burton explores how to prioritize product development with the analytical skills of Sherlock Holmes.]]></description><link>https://dovetail.com/blog/prioritizing-product-like-sherlock-holmes/</link><guid isPermaLink="false">https://dovetail.com/blog/prioritizing-product-like-sherlock-holmes/</guid><dc:creator><![CDATA[Sarah Burton]]></dc:creator><pubDate>Fri, 28 Jun 2024 09:00:00 GMT</pubDate><pubDate>Fri, 28 Jun 2024 09:00:00 GMT</pubDate><category>Dovetail in action</category><category>Dovetail team</category></item><item><title><![CDATA[Most features don't get used, with Judd Antin, Alastair Simpson, and Claire Drummond]]></title><description><![CDATA[Watch this dynamic panel talk on measuring value, aligning features with metrics, identifying unused feature causes, and much more.]]></description><link>https://dovetail.com/blog/most-features-dont-get-used-with-judd-antin-alastair-simpson-and-claire/</link><guid isPermaLink="false">https://dovetail.com/blog/most-features-dont-get-used-with-judd-antin-alastair-simpson-and-claire/</guid><dc:creator><![CDATA[Alissa Lydon, Claire Drumond, Judd Antin, Alastair Simpson]]></dc:creator><pubDate>Tue, 18 Jun 2024 09:00:00 GMT</pubDate><pubDate>Tue, 18 Jun 2024 09:00:00 GMT</pubDate><category>Dovetail in action</category><category>Dovetail team</category></item><item><title><![CDATA[How customer insights saved us from the AI echo chamber]]></title><description><![CDATA[Take a deep dive into the keynote of Insight Out 2024: Our first global event, presented by our Co-founder and CEO, Benjamin Humphrey.]]></description><link>https://dovetail.com/blog/how-customer-insights-saved-us-from-the-ai-echo-chamber/</link><guid isPermaLink="false">https://dovetail.com/blog/how-customer-insights-saved-us-from-the-ai-echo-chamber/</guid><dc:creator><![CDATA[Benjamin Humphrey]]></dc:creator><pubDate>Wed, 29 May 2024 14:00:00 GMT</pubDate><pubDate>Wed, 29 May 2024 14:00:00 GMT</pubDate><category>AI</category><category>Dovetail team</category></item><item><title><![CDATA[Introducing Channels]]></title><description><![CDATA[Channels is a new solution for product teams to automatically turn continuous user feedback into real-time, actionable insights.]]></description><link>https://dovetail.com/blog/channels/</link><guid isPermaLink="false">https://dovetail.com/blog/channels/</guid><dc:creator><![CDATA[Ally Kendall]]></dc:creator><pubDate>Sun, 28 Apr 2024 14:00:00 GMT</pubDate><pubDate>Sun, 28 Apr 2024 14:00:00 GMT</pubDate><category>Product updates</category><category>Product</category></item><item><title><![CDATA[Just like magic: Dovetail’s newest features are here]]></title><description><![CDATA[We’re excited to unveil several magic features that fit seamlessly into your workflow and uplift your Dovetail experience in surprising and delightful ways!]]></description><link>https://dovetail.com/blog/just-like-magic-dovetails-newest-features-are-here/</link><guid isPermaLink="false">https://dovetail.com/blog/just-like-magic-dovetails-newest-features-are-here/</guid><dc:creator><![CDATA[Alissa Lydon, Ally Kendall, Benjamin Humphrey]]></dc:creator><pubDate>Wed, 10 Apr 2024 16:30:00 GMT</pubDate><pubDate>Wed, 10 Apr 2024 16:30:00 GMT</pubDate><category>Product updates</category><category>Product</category></item><item><title><![CDATA[Insights where you work: connect Dovetail with 8+ tools like Notion, OneDrive, and Productboard]]></title><description><![CDATA[Now you can connect Dovetail to all your favorite tools, with 8+ integrations, and create a workflow that fits into the way you already work.]]></description><link>https://dovetail.com/blog/insights-where-you-work-connect-dovetail-with-8-tools/</link><guid isPermaLink="false">https://dovetail.com/blog/insights-where-you-work-connect-dovetail-with-8-tools/</guid><dc:creator><![CDATA[Renee Liang]]></dc:creator><pubDate>Thu, 11 May 2023 14:00:00 GMT</pubDate><pubDate>Thu, 11 May 2023 14:00:00 GMT</pubDate><category>Product updates</category><category>Product</category></item><item><title><![CDATA[Our moonshot]]></title><description><![CDATA[The tech industry is going through a tough time right now, and the best startups will use this uncertainty as an opportunity to clarify how they will win. ]]></description><link>https://dovetail.com/blog/our-moonshot/</link><guid isPermaLink="false">https://dovetail.com/blog/our-moonshot/</guid><dc:creator><![CDATA[Benjamin Humphrey]]></dc:creator><pubDate>Wed, 10 May 2023 07:00:00 GMT</pubDate><pubDate>Wed, 10 May 2023 07:00:00 GMT</pubDate><category>Life at Dovetail</category><category>Dovetail team</category></item><item><title><![CDATA[What Dovetail does and does not do]]></title><description><![CDATA[One product can’t solve every problem in a user journey. In this blog, we lay out what problems we’re focused on.]]></description><link>https://dovetail.com/blog/what-dovetail-does-and-does-not-do/</link><guid isPermaLink="false">https://dovetail.com/blog/what-dovetail-does-and-does-not-do/</guid><dc:creator><![CDATA[Benjamin Humphrey, Lucy Denton]]></dc:creator><pubDate>Tue, 24 Jan 2023 07:00:00 GMT</pubDate><pubDate>Tue, 24 Jan 2023 07:00:00 GMT</pubDate><category>Life at Dovetail</category><category>Dovetail team</category></item><item><title><![CDATA[Our new company purpose: Improve the quality of every thing]]></title><description><![CDATA[When Brad and I started Dovetail just over five years ago, we didn’t start with a “purpose.” Not in the official sense of the word, anyway. We were two former Atlassian employees who wanted to ditch the organizational chaos of a big company and focus on what we loved—making great products. The only thing you could call a “purpose” was the first long-term company goal we set for ourselves—to build a product with a Net Promoter Score (NPS) of 100.]]></description><link>https://dovetail.com/blog/our-new-company-purpose-improve-the-quality-of-every-thing/</link><guid isPermaLink="false">https://dovetail.com/blog/our-new-company-purpose-improve-the-quality-of-every-thing/</guid><dc:creator><![CDATA[Benjamin Humphrey]]></dc:creator><pubDate>Fri, 07 Oct 2022 07:00:00 GMT</pubDate><pubDate>Fri, 07 Oct 2022 07:00:00 GMT</pubDate><category>Life at Dovetail</category><category>Dovetail team</category></item><item><title><![CDATA[Five ways we reinforce our product-led growth model at Dovetail]]></title><description><![CDATA[While the foundation underpinning product-led growth is well understood, we’ve also sought out unique ways that build upon those principles.]]></description><link>https://dovetail.com/blog/five-ways-we-reinforce-our-product-led-growth-model-at-dovetail/</link><guid isPermaLink="false">https://dovetail.com/blog/five-ways-we-reinforce-our-product-led-growth-model-at-dovetail/</guid><dc:creator><![CDATA[Benjamin Humphrey, Sascha Kerbert]]></dc:creator><pubDate>Fri, 16 Sep 2022 07:00:00 GMT</pubDate><pubDate>Fri, 16 Sep 2022 07:00:00 GMT</pubDate><category>Life at Dovetail</category><category>Dovetail team</category></item><item><title><![CDATA[How we make it: A peek inside Dovetail’s product]]></title><description><![CDATA[Our mission at Dovetail is to improve the quality of every thing.]]></description><link>https://dovetail.com/blog/how-we-make-it-a-peek-inside-dovetails-product/</link><guid isPermaLink="false">https://dovetail.com/blog/how-we-make-it-a-peek-inside-dovetails-product/</guid><dc:creator><![CDATA[Michelle MacRae]]></dc:creator><pubDate>Tue, 23 Aug 2022 07:00:00 GMT</pubDate><pubDate>Tue, 23 Aug 2022 07:00:00 GMT</pubDate><category>Life at Dovetail</category><category>Dovetail team</category></item><item><title><![CDATA[The secret’s out: We’re officially in the top ten of Australia’s Best Workplaces™️!]]></title><description><![CDATA[We’re super excited to share that Dovetail has been recognized by Great Place to Work! It’s amazing to be placed in the top ten Small Category Best Workplaces™️ List Australia 2022!]]></description><link>https://dovetail.com/blog/the-secrets-out-were-officially-in-the-top-ten-of-australias-best-workplaces/</link><guid isPermaLink="false">https://dovetail.com/blog/the-secrets-out-were-officially-in-the-top-ten-of-australias-best-workplaces/</guid><dc:creator><![CDATA[Carlyn Shaw, Sean Bruce, Beth Ferguson]]></dc:creator><pubDate>Fri, 19 Aug 2022 07:00:00 GMT</pubDate><pubDate>Fri, 19 Aug 2022 07:00:00 GMT</pubDate><category>Life at Dovetail</category><category>Dovetail team</category></item><item><title><![CDATA[Unsolicited parenting advice for those considering joining a startup]]></title><description><![CDATA[Startups and parents are an unlikely match made in heaven. I say unlikely as startups are renowned for instability, little structure, huge hours, and being not so female-friendly. ]]></description><link>https://dovetail.com/blog/parenting-advice-for-startups/</link><guid isPermaLink="false">https://dovetail.com/blog/parenting-advice-for-startups/</guid><dc:creator><![CDATA[Michelle MacRae]]></dc:creator><pubDate>Fri, 06 May 2022 07:00:00 GMT</pubDate><pubDate>Fri, 06 May 2022 07:00:00 GMT</pubDate><category>Life at Dovetail</category><category>Dovetail team</category></item><item><title><![CDATA[Make it dope: How our Creative Studio team does it]]></title><description><![CDATA[At Dovetail, design is at the core of everything we do, from product design to illustrations and even our physical office spaces. ]]></description><link>https://dovetail.com/blog/how-our-creative-studio-team-does-it/</link><guid isPermaLink="false">https://dovetail.com/blog/how-our-creative-studio-team-does-it/</guid><dc:creator><![CDATA[Lucy Denton]]></dc:creator><pubDate>Thu, 05 May 2022 07:00:00 GMT</pubDate><pubDate>Thu, 05 May 2022 07:00:00 GMT</pubDate><category>Life at Dovetail</category><category>Dovetail team</category></item><item><title><![CDATA[Creative spark: The big bets we’ve taken on creativity]]></title><description><![CDATA[Most SaaS startups don’t prioritize hiring full-time artists, particularly in the early stages. Founders have different ideas about what resources are needed to build a successful high-growth software company, and an artist on the team typically doesn’t make the cut.]]></description><link>https://dovetail.com/blog/creative-spark-the-big-bets-weve-taken-on-creativity/</link><guid isPermaLink="false">https://dovetail.com/blog/creative-spark-the-big-bets-weve-taken-on-creativity/</guid><dc:creator><![CDATA[Lisa Nguyen, Tia Alisha]]></dc:creator><pubDate>Fri, 11 Mar 2022 07:00:00 GMT</pubDate><pubDate>Fri, 11 Mar 2022 07:00:00 GMT</pubDate><category>Life at Dovetail</category><category>Dovetail team</category></item><item><title><![CDATA[Announcing our $63M Series A, led by Accel]]></title><description><![CDATA[We’re thrilled to announce that we’ve raised a $63M USD Series A led by Rich Wong and Arun Mathew at Accel, along with our existing investors Blackbird, Felicis Ventures, Grok Ventures, and Didier Elzinga from Culture Amp. ]]></description><link>https://dovetail.com/blog/series-a/</link><guid isPermaLink="false">https://dovetail.com/blog/series-a/</guid><dc:creator><![CDATA[Benjamin Humphrey, Bradley Ayers]]></dc:creator><pubDate>Thu, 20 Jan 2022 07:00:00 GMT</pubDate><pubDate>Thu, 20 Jan 2022 07:00:00 GMT</pubDate><category>Life at Dovetail</category><category>Dovetail team</category></item><item><title><![CDATA[Bigger isn’t better: what it’s like to be an engineer at Dovetail]]></title><description><![CDATA[Hi, I’m Blake. I joined Dovetail after about six years in the software industry; three years as a developer and three as an engineering manager. I’ve been in a mix of teams and roles over my career, but what I love about work is improving customers’ lives through software, so I often end up in product teams. ]]></description><link>https://dovetail.com/blog/bigger-isnt-better-what-its-like-to-be-an-engineer-at-dovetail/</link><guid isPermaLink="false">https://dovetail.com/blog/bigger-isnt-better-what-its-like-to-be-an-engineer-at-dovetail/</guid><dc:creator><![CDATA[Blake Riosa]]></dc:creator><pubDate>Thu, 02 Dec 2021 07:00:00 GMT</pubDate><pubDate>Thu, 02 Dec 2021 07:00:00 GMT</pubDate><category>Life at Dovetail</category><category>Dovetail team</category><category>Engineering</category></item><item><title><![CDATA[It’s official—we’re a great place to work!]]></title><description><![CDATA[We’re stoked to announce that Great Place to Work® has recognized Dovetail as...you guessed it—a Great Place to Work®!]]></description><link>https://dovetail.com/blog/great-place-to-work/</link><guid isPermaLink="false">https://dovetail.com/blog/great-place-to-work/</guid><dc:creator><![CDATA[Beth Ferguson, Sean Bruce, Liz Ross]]></dc:creator><pubDate>Tue, 16 Nov 2021 07:00:00 GMT</pubDate><pubDate>Tue, 16 Nov 2021 07:00:00 GMT</pubDate><category>Life at Dovetail</category><category>Dovetail team</category></item><item><title><![CDATA[Have a break, have a KitKat day]]></title><description><![CDATA[So what the hell are KitKat days?]]></description><link>https://dovetail.com/blog/have-a-break-have-a-kitkat-day/</link><guid isPermaLink="false">https://dovetail.com/blog/have-a-break-have-a-kitkat-day/</guid><dc:creator><![CDATA[Beth Ferguson, Sean Bruce]]></dc:creator><pubDate>Mon, 25 Oct 2021 07:00:00 GMT</pubDate><pubDate>Mon, 25 Oct 2021 07:00:00 GMT</pubDate><category>Life at Dovetail</category><category>Dovetail team</category></item><item><title><![CDATA[Hip to be square: why we still believe in office culture]]></title><description><![CDATA[With leading organizations like Twitter, Dropbox, Atlassian, Stripe, and more moving to a remote-first employee experience, I’d like to chime in on the discussion with a counterpoint: a world-class in-person office culture is still the best way for high performing, creative teams.]]></description><link>https://dovetail.com/blog/why-we-still-believe-office-culture/</link><guid isPermaLink="false">https://dovetail.com/blog/why-we-still-believe-office-culture/</guid><dc:creator><![CDATA[Benjamin Humphrey]]></dc:creator><pubDate>Tue, 07 Sep 2021 07:00:00 GMT</pubDate><pubDate>Tue, 07 Sep 2021 07:00:00 GMT</pubDate><category>Life at Dovetail</category><category>Dovetail team</category></item><item><title><![CDATA[Up close and personal with new Dove-atars]]></title><description><![CDATA[Introducing Dove-atar, a way to create your own avatar in true Dovetail style. Add individuality to your profile and brighten up your workspace.]]></description><link>https://dovetail.com/blog/dovetail-profile-avatars/</link><guid isPermaLink="false">https://dovetail.com/blog/dovetail-profile-avatars/</guid><dc:creator><![CDATA[Anna Zhirnova, David Richard, Lisa Nguyen, Liz Ross, Lucy Denton, Maddie Westerström]]></dc:creator><pubDate>Tue, 22 Jun 2021 14:00:00 GMT</pubDate><pubDate>Tue, 22 Jun 2021 14:00:00 GMT</pubDate><category>Building Dovetail</category><category>Product</category></item><item><title><![CDATA[Why we waited more than three years before creating Dovetail’s values]]></title><description><![CDATA[We wanted to celebrate the wonderful, the quirky, and sometimes weird aspects of our culture in writing and make the implicit values we have, explicit.]]></description><link>https://dovetail.com/blog/why-we-waited-more-than-three-years-before-creating-dovetails-values/</link><guid isPermaLink="false">https://dovetail.com/blog/why-we-waited-more-than-three-years-before-creating-dovetails-values/</guid><dc:creator><![CDATA[Beth Ferguson, Bradley Ayers, Benjamin Humphrey]]></dc:creator><pubDate>Tue, 01 Jun 2021 05:00:00 GMT</pubDate><pubDate>Tue, 01 Jun 2021 05:00:00 GMT</pubDate><category>Life at Dovetail</category><category>Dovetail team</category></item><item><title><![CDATA[Getting the brand back together]]></title><description><![CDATA[Come on down and see the refreshed Dovetail brand! You'll notice a fresh logo, color palette, typography, and illustration style.]]></description><link>https://dovetail.com/blog/getting-the-brand-back-together/</link><guid isPermaLink="false">https://dovetail.com/blog/getting-the-brand-back-together/</guid><dc:creator><![CDATA[Benjamin Humphrey, Lisa Nguyen, Liz Ross, Maddie Westerström, Susan Perry, Sean Bruce, Tia Alisha]]></dc:creator><pubDate>Tue, 11 May 2021 14:00:00 GMT</pubDate><pubDate>Tue, 11 May 2021 14:00:00 GMT</pubDate><category>Life at Dovetail</category><category>Dovetail team</category></item><item><title><![CDATA[Looking to 2021: What we’ve got in the hype-line]]></title><description><![CDATA[One of the ‘perks’ of being a startup is that we always have big, ambitious plans! From doubling our team to making big changes to our product, 2021 is action-packed.]]></description><link>https://dovetail.com/blog/looking-to-2021-what-weve-got-in-the-hype-line/</link><guid isPermaLink="false">https://dovetail.com/blog/looking-to-2021-what-weve-got-in-the-hype-line/</guid><dc:creator><![CDATA[Benjamin Humphrey]]></dc:creator><pubDate>Tue, 12 Jan 2021 13:00:00 GMT</pubDate><pubDate>Tue, 12 Jan 2021 13:00:00 GMT</pubDate><category>Life at Dovetail</category><category>Dovetail team</category></item><item><title><![CDATA[We’re here to help—introducing our new help center]]></title><description><![CDATA[We believe in providing an outstanding experience for our customers at every touchpoint, inside the product, and out. This week we launched our brand new help center – a revamped one-stop-shop for all of our documentation and policies.]]></description><link>https://dovetail.com/blog/introducing-our-new-help-center/</link><guid isPermaLink="false">https://dovetail.com/blog/introducing-our-new-help-center/</guid><dc:creator><![CDATA[Benjamin Humphrey, David Richard, Kai Forsyth, Lisa Nguyen, Lucy Denton, Liz Ross]]></dc:creator><pubDate>Thu, 08 Oct 2020 13:00:00 GMT</pubDate><pubDate>Thu, 08 Oct 2020 13:00:00 GMT</pubDate><category>Building Dovetail</category><category>Dovetail team</category></item><item><title><![CDATA[Why we raised $4M and what we’re planning for 2020]]></title><description><![CDATA[Since 2017, Dovetail has grown to an 11 person team with hundreds of customers, all with no external investment, and no sales or paid marketing. Now we’ve raised $4m to accelerate.]]></description><link>https://dovetail.com/blog/why-we-raised-4m-seed-2020/</link><guid isPermaLink="false">https://dovetail.com/blog/why-we-raised-4m-seed-2020/</guid><dc:creator><![CDATA[Benjamin Humphrey, Bradley Ayers]]></dc:creator><pubDate>Sun, 16 Feb 2020 14:00:00 GMT</pubDate><pubDate>Sun, 16 Feb 2020 14:00:00 GMT</pubDate><category>Life at Dovetail</category><category>Dovetail team</category></item><item><title><![CDATA[Looking forward to 2019—our goals and our plan to get there]]></title><description><![CDATA[2019 is all about nailing our core and scaling to become the obvious user research platform for businesses. Read on to learn about what we’re focusing on to make that a reality.]]></description><link>https://dovetail.com/blog/looking-forward-to-2019/</link><guid isPermaLink="false">https://dovetail.com/blog/looking-forward-to-2019/</guid><dc:creator><![CDATA[Bradley Ayers, Benjamin Humphrey]]></dc:creator><pubDate>Thu, 10 Jan 2019 14:00:00 GMT</pubDate><pubDate>Thu, 10 Jan 2019 14:00:00 GMT</pubDate><category>Building Dovetail</category><category>Dovetail team</category></item><item><title><![CDATA[Reflecting on 2018: achievements, lessons, and struggles]]></title><description><![CDATA[12 months ago, Dovetail was a brand new product with a handful of features and users. Now we have hundreds of happy customers and thousands of active users. Here’s our year in review.]]></description><link>https://dovetail.com/blog/reflecting-on-2018/</link><guid isPermaLink="false">https://dovetail.com/blog/reflecting-on-2018/</guid><dc:creator><![CDATA[Benjamin Humphrey, Bradley Ayers]]></dc:creator><pubDate>Wed, 09 Jan 2019 14:00:00 GMT</pubDate><pubDate>Wed, 09 Jan 2019 14:00:00 GMT</pubDate><category>Life at Dovetail</category><category>Dovetail team</category></item><item><title><![CDATA[Dovetail awarded government grant to fund automated analysis]]></title><description><![CDATA[Dovetail has been awarded a $25,000 Minimum Viable Product grant from Jobs for NSW in Sydney, Australia. We’re putting this funding towards a product development investment in automated analysis features.]]></description><link>https://dovetail.com/blog/dovetail-awarded-startup-grant/</link><guid isPermaLink="false">https://dovetail.com/blog/dovetail-awarded-startup-grant/</guid><dc:creator><![CDATA[Benjamin Humphrey, Bradley Ayers]]></dc:creator><pubDate>Mon, 13 Nov 2017 14:00:00 GMT</pubDate><pubDate>Mon, 13 Nov 2017 14:00:00 GMT</pubDate><category>Life at Dovetail</category><category>Dovetail team</category></item></channel></rss>